Amy Truman
New member
I had ordered 500 small crickets from LLL last week. They arrived in a crushed box with a hole in it. 40% of the crickets remaining inside the box were dead.
I knew that it was not LLL that sent them this way, but it was UPS
that delivered them this way.
I called LLL and told the very nice gentleman that answerd what had happened and he said he would send me a replacement box out to me that day or the next and I would have them by Friday forsure.
Well his word was good as gold because I got my replacements
the next day and everything was just fine.
I just wanted to thank LLL for the great service and treating me
with such politeness and respect.
They will recieve all my feeder orders from now on.
I knew that it was not LLL that sent them this way, but it was UPS
that delivered them this way.
I called LLL and told the very nice gentleman that answerd what had happened and he said he would send me a replacement box out to me that day or the next and I would have them by Friday forsure.
Well his word was good as gold because I got my replacements
the next day and everything was just fine.
I just wanted to thank LLL for the great service and treating me
with such politeness and respect.
They will recieve all my feeder orders from now on.