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LLLReptile Supply Good Guys!

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beardielvr

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I bought some items (Herptivite, MinerAll, and some Dragon Yummies). Their prices are great, they were packaged excellent, and 5 days in transit from CA to NY isn't bad at all!
 
I Want to Sing Their Praises

I ordered from LLLReptile and Supply for the very first time last week. I ordered a large Screen Chameleon Cage that was on sale. When I placed the order, I knew that it would take 4 days to be delivered by UPS ground, so the earliest it would be here was Friday. What a pleasant surprise it was to have UPS at the door on Friday with the cage. The item was shipped the same day the order was received. I wish all places gave that great of service.

FYI, I put the cage together in about 15 minutes, added some contents and now "Cammie" is one happy, little chameleon.

I will definitely be ordering from them in the future!
 
NOT TRUE!

LLL Reptiles is one of the most disgraceful businesses in the hobby. I live near their store in Oceanside, and I go in all the time. Half their animals are malnurished, and on the brink of death. Their prices are very low, but hey, you deserve a discount when the chances of your animal surviving are about 50/50.
 
I bought a Green Basilisk from them 7 months ago and he arrived healthy and hungry, was packed very well and in my hands by ten o'clock a day after I ordered him. I would recommend them to anybody based on my experience.

Did you have a bad experience with them or is it just that you think their store and stock are not up to your standards? I would be interested in hearing what you have to say.

Anyway take care,

Chris Marston
 
Both. When I was thirteen and just getting into reptiles, I bought a leopard gecko from them. He never ate, and eventually died. Not knowing any better at the time, I bought another one from them, and the same happened. When this one didn't eat, my mom had me call them. They basically told me that I picked a dud, and there was nothing I could do about it. In fact, that may be their exact words, I don't remember. I'v e been in their store countless times. All cages are loaded with feces, and many are way over crowded, even for a pet store. On my last birthday, my friend bought me a Burmese python from them, and he was in horrible condition. He was only about 24" and supposedly four or five months old, and was in the middle of a bad shed. He's still alive, and he's now healthy in my care, and has grown about a foot in two months. I don't understand how people can see their animals at shows and say they look healthy, the honestly must not know what they're looking at. I see them at shows all the time, and I always look, and their animals never look great.
 
I wouldn't order any animals from LLL just based on the fact that LLL brokers their animals. When you have a mix of WC and CB animals coming from all sorts of places being sold with a quick turnaround, the health and condition of what you order is going to be a hit or miss.

However, I have ordered supplies from them on a couple of occasions. The shipping was fast, but packaging was kind of cheap (i.e. using unsturdy USPS priority mail boxes to ship via UPS). If they didn't have the best prices on Miner-all, I wouldn't order from them at all.
 
I have, and I will, order from LLL.

I wouldn't recommend folks looking for a lot of animals order from LLL, but I also wouldn't recommend folks looking for a lot of animals order from ANY big importing/brokering/wholesaling outfit.

They are not the place, necessarily, to order a ball or a leopard gecko from.

However, for more difficult to find animals they are excellent--great prices. I have yet to interact with a big outfit that achieves anywhere near the "standard" of hobbyist care, but thats the nature of the beast.

Last January, in single digit temperature, they shipped me (at their behest---they don't hold animals for "over a week") a beautiful apodora papuana. He arrived safe and sound and has matured beautifully. Sure, I'd buy a CB papuan in a heartbeat, but you don't exactly see a lot of them around. As it was, they offered a good price on a somewhat rare animal, and it was basically understood that I was getting a newly captive specimen. I was comfortable acclimating the snake, so it works out fine.

Just yesterday I acquired another animal from them, though I had been hoping for a pair. No one contacted me---they just sent one of the animals I had paid for, discounted, with a quick note that the other was no longer available. If I were ordering from a breeder, that would be entirely unacceptable. But for what they are, thats what I expect with the prices I pay. Again, the nature of the beast. I'm not saying its right, but I and others continue to take advantage of these places and they continue to fulfill a role in our hobby.

If there were an impeccable brokering/wholesale outfit, I would happily pay the difference in price. I really would. But as it stands, they simply don't exist. There are better and worse places, but the range is comparatively small. Until I can patronize such a place, I will continue to use LLLReptiles and others. In fact, LLL is a lot better than some similar businesses I have had the displeasure to purchase from.
 
I recently bought a wamena locale scrub python from LLL at a show....anyone who knows scrubs knows you cant get a cb wamena....
She is doing very well and eats great.....and she is one awsome looking snake.
The rest of the animals looked good also...some where packed in containers that i feel were a little small.

I would buy from them again.

Jason
 
shopping at LLL

I live very close to the LLL location in Escondido and have also visited the Oceanside location in addition to seeing them at the herp shows.

I totally enjoy visiting the stores and seeing what interesting animals they may have at any given time. You won't find people employed by LLL that are clueless about herps and/or supplies either. They know their stuff well and are pleasant to chat with. For a business that brokers/imports such a wide variety of animals I believe that they have done extremely well in having only had a couple specimens over many visits to the shop that were "questionable" in my personal opinion. I have NEVER EVER seen a LOT of dirty, stinky unclean or unkempt enclosures. Their employees are friendly and helpful.

I doubt I'll personally purchase a reptile from them... they just don't deal in designer line chondros.... but, I have purchased thousands in cages and supplies, if they did have something rare that I really wanted I'd feel comfortable purchasing from them.
 
I've been doing business with LLL for several years, both buying from them and selling to them. I've never gotten anything but exceptional animals and service. Its been awhile since I've dealt with them, but i used to deal with Scott. He's a good guy, and I recommend LLL.

Leslie Steinmetz
LJS Reptiles
 
Good experiences here. I am always excited to check out their large selection of herps at the local shows. The workers have always taken the time to answer all of my questions, and the handful of animals I've purchased from them were all happy healthy and ate well once home. I recommend LLLReptile supply based on my personal experiences.

Regards,
Hailey Lau
 
I've ordered

supplies from them and ahve received everything fine. They seem to take a couple days longer than others but nothing severe.
 
Never bought animals from them so I can't comment on that. I have bought dry goods however, always cheap and shipped when they should be so no complaints.
 
swell business practices....

While I have never bought animals or feeders from LLL, I have bought plenty of supplies, and they always arrive promp and packaged well. While some of their prices aren't the best, they always match any other price out there. I have never recieved any damaged goods, or anything that I wan't satisfied with, but based on their wonderful customer service, I would assume that they would let me return the product, and refund my money. While I often place some smaller orders with Big Apple Herp, cause they are 10 minutes from my house, I always place my larger orders with LLL. Great products, great prices, great customer service. Consider me a repeat customer :)

Ank-Inc.
Adam Weglarz.
 
In all fairness I've never had a problem either when ordering supplies from them either.

Regards.
 
One of this days....!

I meant:

"In all fairness I've never had a problem when ordering supplies from them either."
 
I've bought both live animals and supplies and everything went as smooth as it could have gone. All the bps I got from them are healthy and eating like pigs. I wouldn't hesistate to buy from then again. IMO they have very friendly and professional employees that have so far gone out of their way to make a customer happy.

Even though I've never been to their store, my friends and family have and as far as I'm told everything looked healthy and clean.
 
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