Jim O
Careful with that axe...
I have to say this is one of those situations where there are three sides of the story, Mark's, Tony's, and the truth. And the truth is this was a bad transaction from the beginning. Mark made a bad judgement in agreeing to ship without payment in full, and attempted to correct his mistake. At that point the deal was really cancelled and Mark should have been prepared to refund in full immediately, which he was not. That was mistake in judgement number two in Mark's part. I can see why he wanted to change the terms, but the fact that he was unable to make the refund immediately was really inexcusable.
Tony, on the other hand should be happy that he will be receiving more than he sent Mark. The fact is that this deal was agreed to and made in US Dollars. Mark is only obligated to issue a refund of what he received in the agreed upon currency. He is refunding almost 10% more than that. So Tony, there is your interest. You actually are getting more than what you are entitled to. I understand it doesn't feel like more, but in fact it is under the terms of your "contract". Consider yourself lucky that Mark has gone out of his way to pay you more than what you paid him.
Tony, on the other hand should be happy that he will be receiving more than he sent Mark. The fact is that this deal was agreed to and made in US Dollars. Mark is only obligated to issue a refund of what he received in the agreed upon currency. He is refunding almost 10% more than that. So Tony, there is your interest. You actually are getting more than what you are entitled to. I understand it doesn't feel like more, but in fact it is under the terms of your "contract". Consider yourself lucky that Mark has gone out of his way to pay you more than what you paid him.