Matt Graybeal ( MGReptiles)

[Fatman608]

Sorry for posting this and keeping this thread going. However, I came to a realization that I was going to by two racks from Jim in the near future. I would not have bought anything until October because that’s my birthday and the racks would have been my gift from my daughter. Jim, I have been to your web site many times and just never put Coolcrittersbylj and your name together. Your racks look good but your attitude toward other people is in need of repair. So, like I said on page 4. I have bought from Matt and will in the future. I also bought a rack from Animal Plastics. Your problems with Casey and Matt and what appears to be your unwillingness to find a solution will cause people like me to find someone else(Vision) or in my case go back to Animal Plastics. The reason for my interest was that I wanted to try out a flex watt heating system. I liked the idea that I could get duel heat in your rack, but because of the negative attitude that you seem to put out. Your attitude may or may not be there because writing with proper feelings is hard to do. However, I feel if I had problems with your products that I have no idea how you would handle the situation. In your posts, it appears that if you got mad at me that the hope for a solution would not come out easily. Please, Jim don’t take this as an attack on you only trying to show how you need to be careful with your wording. Again sorry for putting in my 2 cents but this is how I feel.

Floyd Clester

P.S. I did have a problem with my AP rack, but talking to Ali the problem was resolved in two minutes. Also had to change my order with Matt in the middle of the order, and it was no problem for me to do it. Matt simply said “no problem”.

 

[Chris@TSE]

Thank you for proving the very point I set out to prove.

Now Jimbo, if you wish to continue wasting everyones time here, atleast address these comments appropriately and save your BS for another day. You're only hurting yourself.

 

[Dennis Hultman]

It is funny how my shippments were delayed but everyone elses were steller. Maybe Matt had this planned as well, Maybe I was hitting his .00001 all the time.

I already explained this for you!

I just find it very hard to believe those TWO people with great reputations and NO complaints prior to yours would have their first bad deal with the same person. Sounds really strange to me.

Only two possible reasons I can think of for this.

1. They both have all this pent-up frustration for giving such great customer service and being such good guys, that they both secretly desired to be bad, at least once. They both plotted to find someone they could target and you miraculously walked right into both of their traps. Wow, what nerve they have and they thought they could get away with it. Poor Jim, you have been the victim of the good guy syndrome.

Or

2. You have a major communication problem and/or a very difficult person to deal with.
Or to give you the benefit of the doubt, maybe you think you are being clear with people but your not. You never addressed certain statements in the other thread that you did not request a fix to your problem. Just go back and look at your statements you gave in both threads and the responses.

You look “Outside the Box” and maybe you will see it a little different. You were the one in ATTACK MODE from your first post and you do not expect it from others. Maybe if your posts were a little more civil people might listen to what you have to say.

 

[gmherps]

Floyd I couldn't have said it better myself.

 

[Bill_Leverton]

Sorry for posting this and keeping this thread going. However, I came to a realization that I was going to by two racks from Jim in the near future. I would not have bought anything until October because that’s my birthday and the racks would have been my gift from my daughter. Jim, I have been to your web site many times and just never put Coolcrittersbylj and your name together. Your racks look good but your attitude toward other people is in need of repair. So, like I said on page 4. I have bought from Matt and will in the future. I also bought a rack from Animal Plastics. Your problems with Casey and Matt and what appears to be your unwillingness to find a solution will cause people like me to find someone else(Vision) or in my case go back to Animal Plastics. The reason for my interest was that I wanted to try out a flex watt heating system. I liked the idea that I could get duel heat in your rack, but because of the negative attitude that you seem to put out. Your attitude may or may not be there because writing with proper feelings is hard to do. However, I feel if I had problems with your products that I have no idea how you would handle the situation. In your posts, it appears that if you got mad at me that the hope for a solution would not come out easily. Please, Jim don’t take this as an attack on you only trying to show how you need to be careful with your wording. Again sorry for putting in my 2 cents but this is how I feel.

Floyd Clester

P.S. I did have a problem with my AP rack, but talking to Ali the problem was resolved in two minutes. Also had to change my order with Matt in the middle of the order, and it was no problem for me to do it. Matt simply said “no problem”.

OUCH !!! Jim that had to hurt ........Just think of the people who aren't posting that you lost their business .....you know this whole thing could of ended about 10 pages back .....But like the Queen song goes "Another one bites the dust and another one gone and another one gone.... another bites the dust.......

 

[jim scharphorn]

Floyd, Thanks for your interest in my racks,If you choose to go with someone else then That is your choice.
I take care of my customers, I even opologize to them when shipping is delayed, I do not need to lie to others about our deal, This thread and my attitude would never have gone this far if it was not for Matt lying about the whole deal.
Some of you think well Matt went over and above to make it right, Well he sure shinned your boots. Now if he was honest then I would shine his.
We all know this is not going to happen, Matt cannot turn back.

Thanks Matt for your Lie's

Please no responce needed......

 

[SableLynx]

Hey Jim

A simple thing I learned as a child.

When it seems like everyone disagrees with you and there isn't anyone on your side. Maybe....Just maybe it is not everyone else on earth that is wrong, just the man in the mirror.

 

[connorrm]

I feel matt did his best to make things right by you. My two experiences with him were nothing but PERFECT! I am trying to think of new reptiles to buy just so I can buy more stuff from him LOL, anyway on my second order from matt I asked him the day after I ordered if he could let me know when he shipped my flexwatt out, he responded by saying how about yesterday? I wasn't expecting it so soon and when I walked on my front porch I tripped over the box in the dark. Normally I look with anticipation every day waiting for something this time it got here before I could even get ancy about it coming!! Matt I will still buy from you with confidence

 

[MGReptiles]

Thanks Ryan I appricte that! This subject does not even worry me any longer as I know I did the right thing and it woudl have ended up this way no matter if I was offering a free pot of gold..lol.. Thanks for the support guys..
-Matt Graybeal

 

[Dennis Hultman]

Before this thread started, I was looking at this thread


http://www.faunaclassifieds.com/forums/showthread.php?t=58251



I was thinking, wow it is great to see such a long good guy thread.

Now Matt has two long good guy threads.

 

[critical bill]

I'm bored as hell...

Floyd, Thanks for your interest in my racks,

Would you really call it interest Jim? I would say its more like rubber necking to see just how bad the accident was.

I've really never seen anyone do this to themselves in business. In another life you must have been a monk who practiced self-flagellation. You've been beating yourself up mentally over absolutely nothing here. Try and heal yourself with some self-compassion Jim.

If you choose to go with someone else then That is your choice.

What other choice really is there Jim? Theres 40+ pages of contradiction to your accusation that Matt is a bad guy for slow shipping and not refunding you properly. Self-compassion Jim, let the healing begin.

I take care of my customers,

Thats not supposed to be a bonus Jim. Thats a given circumstance when your self employed.

I even opologize to them when shipping is delayed,

Youre a big sport Jim. So exactly how often do you have to apologize for shipping delays on your cages?

I do not need to lie to others about our deal,

You also didnt need to call the guys house and make his mother cry.

You mention the word "deal". Do you know the difference between deal and ordeal?

This thread and my attitude would never have gone this far if it was not for....

May I finish this sentence?

....the doctor screwing with my medicines.

Some of you think well

Thank You!

Matt went over and above to make it right,

There ya go. Meds are working, dosages are proper. End the thread right here.

Well he sure shinned your boots.

Hold on now. Even though you spelled "shined" wrong I do not like the racist undertone you are taking here Scharphorn.

We all know this is not going to happen, Matt cannot turn back.

I dont think it would be smart for him to turn back. The buggers made a killing in sales since this all started. I dont think he wished this notoriety on himself. I think his hard work and dedication to his business and this hobby made many heads turn when his reputation was questioned. The only direction for Matt is straight ahead.

Thanks Matt for your Lie's

He's catholic, two our fathers and three hail mary's and he'll be as right as rain.

 

[MGReptiles]

HAHAHAHA Bill you crack me up..lol..
-Matt Graybeal

 

[Alias47]

He's catholic, two our fathers and three hail mary's and he'll be as right as rain.

That's HILARIOUS!!!!


Matt doesn't need penance to be a good businessman...he's already got it down pat.

 

[Bill_Leverton]

Would you really call it interest Jim? I would say its more like rubber necking to see just how bad the accident was.
I've really never seen anyone do this to themselves in business. In another life you must have been a monk who practiced self-flagellation. You've been beating yourself up mentally over absolutely nothing here. Try and heal yourself with some self-compassion Jim.
What other choice really is there Jim? Theres 40+ pages of contradiction to your accusation that Matt is a bad guy for slow shipping and not refunding you properly. Self-compassion Jim, let the healing begin.
Thats not supposed to be a bonus Jim. Thats a given circumstance when your self employed.
Youre a big sport Jim. So exactly how often do you have to apologize for shipping delays on your cages?
You also didnt need to call the guys house and make his mother cry.
You mention the word "deal". Do you know the difference between deal and ordeal?
May I finish this sentence?
....the doctor screwing with my medicines.
Thank You!
There ya go. Meds are working, dosages are proper. End the thread right here.
Hold on now. Even though you spelled "shined" wrong I do not like the racist undertone you are taking here Scharphorn.
I dont think it would be smart for him to turn back. The buggers made a killing in sales since this all started. I dont think he wished this notoriety on himself. I think his hard work and dedication to his business and this hobby made many heads turn when his reputation was questioned. The only direction for Matt is straight ahead.
He's catholic, two our fathers and three hail mary's and he'll be as right as rain.

Bill That was Good

 

[jim scharphorn]

Seeing the thread is still floating I guess everything needs to be spelled out for most of you, I posted my bad experience with Matt, it was my experience and it was not done professionaly unless only getting a partial order and cash in the box back makes it a good deal,,,,,,

Matt lied about the deal, that is what keeps me fired up, If you cannot see this then it is your loss.

Come on Matt tell these trusting folks of yours that you did not send me a partial order, ( as you all say ) my order was steller, mine was not.
Be a real Man Matt and tell these fine folks that you lied.

 

[jim scharphorn]

Here you go Matt, just pulled this off your site, I bet your heart is heavy,,,,
Put yourself on the people's hearts that are doing
wrong in this business that they will not do harm to others. In your name I pray.
Amen

 

[jglass38]

Jim, you really are a tool. Why wont you just go away? You have done irreparable harm to your business and to your character. When is it time for you to stop?

 

[Alias47]

Seeing the thread is still floating I guess everything needs to be spelled out for most of you...
...If you cannot see this then it is your loss.

Ummm...I think the only person who needs something S-P-E-L-L-E-D out for them is YOU...
You just cannot quite SEE that when EVERYONE HE HAS EVER DEALT WITH OTHER THAN YOURSELF is more than happy with his service, many becoming lifelong customers...and that everyone...in all fairness...and having seen Matt publicly offer to give you the items FREE...believe you to be absolutely insatiable...the problem customer than no one ever wants and hopefully never gets...maybe the rest of the WORLD isn't wrong just this once...maybe for the first time EVER in your life you really ARE wrong.
Can't imagine it could be true, especially with the great strength of character you've shown us all...but just maybe.
I suppose that thought has not ever occured to you though...
Being that you can barely force one thought through your head at a time.

(Wapner is on at 7...have to see Wapner...get my underwear at K-Mart...has to be K-mart...1784 toothpicks...)

 

[critical bill]

Seeing the thread is still floating I guess everything needs to be spelled out for most of you,

Yes Jim, please do spell it out for us. Your explination of the facts to this point seem about as hazy to us as the instructions on your prescription bottle are to you.

I posted my bad experience with Matt, it was my experience and it was not done professionaly unless only getting a partial order and cash in the box back makes it a good deal,,,,,,

Matt gave you cash back in the box because he didnt want to carry over a balance to your next order. Simple. Why? Because he probably identified you as a pain in the ass and didnt want you back as a customer. You got what you paid for and were refunded for what you didnt receive.

Matt lied about the deal, that is what keeps me fired up, If you cannot see this then it is your loss.

Well this might throw you over the edge but since your thread started I've seen Matt driving around town in a porche carerra 911.

His license plate reads "THNX-JIM"

Come on Matt tell these trusting folks of yours that you did not send me a partial order,

What you should be concerned about is your partial education that has you looking like a fool.

my order was steller, mine was not.

You see what I'm saying about the hazy prescription instructions?

Is it two pills per day plus no posting -or- was that two posts per day and no pills?

 

[Alias47]

Well this might throw you over the edge but since your thread started I've seen Matt driving around town in a porche carerra 911.

His license plate reads "THNX-JIM"

HAHAHAHAHAHAHA