Bad Guy Mythical Dragonz - Stay Away!

[Lucille]

May I repeat again there has been no proof of a sick dragon from us.

From the TOS:

if you choose to contact other breeders or a vet before contacting us your guarantees are void.

Well, there you have it. A demand for proof, but if proof is sought from a professional, your guarantee evaporates. It's built in that you will lose out from this breeder when problems arise. But then, I would never buy from MythicalDragonz, Steve, or Nicole, or any current morphs of the above that may now be planned in order to yet again escape from their poor reputations, in the first place.

 

[Matt2979]

The killer part is when you people try to beat up the goodguys just because they are happy.

I don't see any "Good Guys" being beaten up?? I do see you attacking some Good Guys for pushing you to do the right thing, but it looks like you're the one taking a beating for your bad business and lack of ethics.

In the future it would be a good idea for people with no real interest in dragons or first hand information just read and be quiet. The BOI is by nature there to help people come to a decision about something they have questions about anyway.

You don't get to give your arrogant, lack of knowledge based opinions, AND demand others keep quiet!

Our Guarantees

We try our best to make sure you are 100% Satisfied with your new Dragon we offer several guarantees to ensure this. All of our dragons come with the following Guarantees Listed below.



Live Arrival – If the worse may occur and the dragons arrives DOA we will replace the dragon (No Cash Refunds). If a dragon does come DOA please do not dispose of it we will need picture proof of this. Several things may void this Guarantee though If you are not home to take delivery of the package this is void so please be sure you will there so nothing will happen to your new pet. If a package is delayed or lost in shipment we can not be held responsible we will do our best to work with you if this happens and work with the shipping company.

Personally, I will not do business with any company that follows this logic. I believe responsibility is on the seller and I make sure that I pack my animals well enough to survive a delay in shipping. If they don't, I feel that it IS my responsibility to fully refund my customer. Accept it as a risk of doing business with live animals, or choose another business.

Health Guarantee – We offer a 24 hour health Guarantee on all Reptiles; if upon arrival or with in the 24 hour period something does not seem right please contact us right away. If it turns out there is something wrong with the dragon we will do out best to help you with this situation or have you ship the dragon back to us (at your cost) and we will replace the dragon. Please contact us first if there is a problem, if you choose to contact other breeders or a vet before contacting us your guarantees are void.

WTF??

 

[Mistyck]

Health Guarantee – We offer a 24 hour health Guarantee on all Reptiles; if upon arrival or with in the 24 hour period something does not seem right please contact us right away. If it turns out there is something wrong with the dragon we will do out best to help you with this situation or have you ship the dragon back to us (at your cost) and we will replace the dragon. Please contact us first if there is a problem, if you choose to contact other breeders or a vet before contacting us your guarantees are void.

Thanks Much

Steven Walker

Now what sense does that make? You want them to get proof, but if they contact a vet then that voids your guarantee? I'm sorry but that doesn't make logical sense to me. You're not a vet, how can you know what is wrong with an animal? If you were to say, "Contact us to let us know that something was wrong with the animal when you got it, take pictures, and send them to us, then take it to a vet for full check-up" that would make more sense, rather than saying that taking it to a vet voids the guarantee.

I'm sorry but you're not making anyone happy (but you) with your health guarantee, and I think it's ludicrous. Again I state, YOU ARE NOT A VET, you cannot possibly know what is wrong with a dragon, especially from a distance. Please, think about changing your health guarantee because it's only going to hurt the animal.

 

[zzzdanz]

Brandi, she changes her TOS/health gaurantee everytime there's an issue.She may not be a vet but she plays 1 on the internet...Somewhere in the miles of threads on Nicole there's been times where her changing her TOS has been shown.

Seems the only proof that would be good enough for them is a video of the package being opened,the drive to the vet,the vet treating the sick dragon,the drive back, and the posting of the thread.

 

[Matt2979]

Seems the only proof that would be good enough for them is a video of the package being opened,the drive to the vet,the vet treating the sick dragon,the drive back, and the posting of the thread.

Anyone with common sense would agree with your idea of proof (most should consider it overkill), but a vet voids the guarantee. As does the fact that THEY (Sticole) shipped in temps below freezing!

 

[kyryah]

I'm afraid that the little man has a hidden agenda along with his buddy Mike. Since the two of them are into breeding why not crush the competition.

That statement MIGHT be valid, IF you actually WERE competition for them. However, somebody with your obvious lack of business ethics and basic morality will never even be in the same realm as scrupulous breeders. You are small potatoes my friend, and always will be, and that is your own fault for not taking care of your customers properly.

 

[omni]

If a package is delayed or lost in shipment we can not be held responsible
...
if you choose to contact other breeders or a vet before contacting us your guarantees are void.

what the...? A customer pays hundreds of dollars for a dragon, gets lost in shipping, never to be seen again. Now this customer is told "tough break, it happens" Is this what you mean?? really?? And if I seek expert medical opinion from a vet on receiving a sick dragon, also I would be told am out of luck?? ouuuchh!!

If you cannot guarantee health and safety in shipping during extreme temperatures, don't ship. Last year about this time, I spent hundreds on couple animals. Weather was typical for the area in Jan., and no way would I risk the snakes. I waited 2 months before allowing the seller to ship to me. YOU chose to go ahead and ship. YOU controlled the animal's safety. I can see no thoughts of the dragon's welfare crept in your mind, just the $$$ were important. Also that's why no cash refund in your TOS. All about the money. pfffff

 

[The BoidSmith]

what the...? A customer pays hundreds of dollars for a dragon, gets lost in shipping, never to be seen again. Now this customer is told "tough break, it happens" Is this what you mean?? really?? And if I seek expert medical opinion from a vet on receiving a sick dragon, also I would be told am out of luck?? ouuuchh!!

If you cannot guarantee health and safety in shipping during extreme temperatures, don't ship. Last year about this time, I spent hundreds on couple animals. Weather was typical for the area in Jan., and no way would I risk the snakes. I waited 2 months before allowing the seller to ship to me. YOU chose to go ahead and ship. YOU controlled the animal's safety. I can see no thoughts of the dragon's welfare crept in your mind, just the $$$ were important. Also that's why no cash refund in your TOS. All about the money. pfffff

Benjamin Franklin; He that is of the opinion money will do everything may well be suspected of doing everything for money.

 

[Southern Wolf]

I am NOT responsible for carrier delays. Who is?

I am.... my customers purchase a product from me... and that includes getting it to them safely and securly. We are the ones in business here and the customer should NOT be the one left holding the bag. As a matter of fact I have opted not to purchase a snake from someone that had the same policy as you. He has GG threads and everyone seems to like him... but I WILL NOT be the one holding the bag if the carrier screws something up.

 

[Sirengarg]

They need your approval to take a VERY SICK animal the the vet??? Really????? God, I hope you don't have children.

When a living thing, be it a pet or a human, is showing serious life threatening problems, you don't stop and call someone first to be sure its a good idea to bring them to the doctor. You just GO.

 

[dragonluver83]

I am.... my customers purchase a product from me... and that includes getting it to them safely and securly. We are the ones in business here and the customer should NOT be the one left holding the bag. As a matter of fact I have opted not to purchase a snake from someone that had the same policy as you. He has GG threads and everyone seems to like him... but I WILL NOT be the one holding the bag if the carrier screws something up.

How are YOU getting them there package safe and sound. Are you taking that package to your buyer? Once you ship any reptile, YOU have NO control of what happens to ANY reptile in transit.

I agree 100% with the last statement in bold. Maybe I dont like that rule of mine, As I have NOT enforced that rule. I would not AND have not let a customer "lose out" due to a shipping error. I think my point is: there is NOTHING you can personally do, once you ship your package. Your at the mercy of the people that work for ups.You CAN stand behind the shipping errors by correcting it yourself. But thats it.

 

[KelliH]

A responsible and professional breeder will always guarantee that their customer will receive the animal or animals, whether there is a shipping delay or not.

 

[Southern Wolf]

How are YOU getting them there package safe and sound. Are you taking that package to your buyer? Once you ship any reptile, YOU have NO control of what happens to ANY reptile in transit.

Your right... I have no control over what FedEx does.... but I do have control over how I handle the situation. IF a package is lost in transit then I ask the customer what they want. A new animal or a refund. The customer should NOT have to bear the brunt of a carrier screwup. We are the business and that is part of business. This is also another reason that I send EVERYTHING Signature required.

I agree 100% with the last statement in bold. Maybe I dont like that rule of mine, As I have NOT enforced that rule. I would not AND have not let a customer "lose out" due to a shipping error. I think my point is: there is NOTHING you can personally do, once you ship your package. Your at the mercy of the people that work for ups.You CAN stand behind the shipping errors by correcting it yourself. But thats it.

Im at the mercy of the folks that work for FedEx. The key is... if you have in your TOS that you are not responsible for carrier mishaps... then that tells me that I will be left blowing in the breeze should something happen. Folks fall back on their TOS all the time... and yours states your not responsible.

Just food for thought.

 

[dragonluver83]

Your right... I have no control over what FedEx does.... but I do have control over how I handle the situation. IF a package is lost in transit then I ask the customer what they want. A new animal or a refund. The customer should NOT have to bear the brunt of a carrier screwup. We are the business and that is part of business. This is also another reason that I send EVERYTHING Signature required.

An this is what makes you "you". Just good customer service and good ethics.

Im at the mercy of the folks that work for FedEx. The key is... if you have in your TOS that you are not responsible for carrier mishaps... then that tells me that I will be left blowing in the breeze should something happen. Folks fall back on their TOS all the time... and yours states your not responsible.

Just food for thought.

Yea as I re-read it, its only a contradicting statement. As I state live arrival guaranteed and 4 weeks therefore after. I will have to make an adjustment to that. I haven't really looked at the tos since i typed it, almost two years ago. An you know whats funny. In any altercation that has happened. Its NEVER gotten to where a customer stated, "well in your terms of service it says". ANY issue has always been handled fast and before my customer had to "change the tone of his/her voice". An 99% of problems that I have experienced with selling on the web, had to do with shipping.

 

[Matt2979]

I completely agree with Kevin on the buyer not ever having to bear the responsibility of the shipper. I state in my ads that I have no control over Fed Ex; however, I still guarantee live arrival if they run late. My only stipulation that would negate that guarantee is if my customer is not available to accept the package on the first attempted delivery. Of course I also make sure that they know when it's coming, and I require confirmation that they are aware of a definite arrival date.

Just so there is no confusion, my statement has nothing to do with Thomas. While I do, as a customer, look away from an unknown seller that states in his/her TOS that he/she accepts no responsibility of shipping issues, I believe Thomas is doing the right thing, despite what he has in writing.

 

[dragonluver83]

I completely agree with Kevin on the buyer not ever having to bear the responsibility of the shipper. I state in my ads that I have no control over Fed Ex; however, I still guarantee live arrival if they run late. My only stipulation that would negate that guarantee is if my customer is not available to accept the package on the first attempted delivery. Of course I also make sure that they know when it's coming, and I require confirmation that they are aware of a definite arrival date.

Thats perfect. An thats how I would stand behind it!

Just so there is no confusion, my statement has nothing to do with Thomas. While I do, as a customer, look away from an unknown seller that states in his/her TOS that he/she accepts no responsibility of shipping issues, I believe Thomas is doing the right thing, despite what he has in writing.

I havent had any DOA's just some delays, and one was a 8 day delay.

The 8 day delay was the craziest thing thats happened to me. Every day wondering if this animal was going to be found, then wondering if i was going to get it back! An was it going to be alive. what a hectic 8 days. I sent that customer a replacement dragon, because if I did get the animal back,(which i did) I did NOT want to send it back out without being cared for properly first. I kept her for a month and recently let her go.

I know we were talking bout T.O.S., but we have gotten somewhat "off topic".

I think I have pushed the issue with what is Steven and or nicole are going to do about Mike's vet bill.
The only answer we have gotten is, its not there fault. An steven did NOT see any problems with this dragon while it was in his care.

As Mike has proven with recites, times, and dates. That he had to take there dragon to the vets, and it had TWO separate health concerns.

Buyers, you have been warned!

 

[Matt2979]

I think I have pushed the issue with what is Steven and or nicole are going to do about Mike's vet bill.
The only answer we have gotten is, its not there fault. An steven did NOT see any problems with this dragon while it was in his care.

As Mike has proven with recites, times, and dates. That he had to take there dragon to the vets, and it had TWO separate health concerns.

Buyers, you have been warned!

If you're in the market for ANY animal, take a few minutes to research a few sellers. There are MANY great ones so why settle for someone that will treat you like this?? There are MANY great sellers! Let's support the Good Guys!!!

 

[Sirengarg]

Plenty of GOOD GUYS out there who won't screw you over for the all mighty dollar.

 

[Southern Wolf]

Does anyone know if the OP has been refunded. I may have missed that post?

 

[Matt2979]

Does anyone know if the OP has been refunded. I may have missed that post?

No. Mythical Dragons has neither refunded him the purchase price, nor even handled the vet bill.