• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

    =====================
    Posted 08/15/2025
    =====================


    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
    Addendum: 01/10/2026
    =====================


    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Bad Guy NEVER BUY ANYTHING FROM GENERALEXOTICS.COM!!!

Is there a way that you can post something to prove the refund is being processed? Just curious.. Not that I don't believe you because you have been professional through this but it would help the situation even more!
 
chamgirl99471 said:
Is there a way that you can post something to prove the refund is being processed? Just curious.. Not that I don't believe you because you have been professional through this but it would help the situation even more!
Click to expand...

I think Jade will give you closure but here is a screen shot for you since you requested one. The additional shipping fees were refunded as well in separate transaction.
 

Attachments

  • Jade_Refund.jpg
    Jade_Refund.jpg
    87.7 KB · Views: 409
I am pleased to say that Eric, of General aexotivs, and I have come to an agreement. He has agreed to refund my entire purchase price of $145.00. The money should show up on my account in a few days and I will post again on this thread when it does.
I want to thanks everyone who supported me and had my back throughout this situation. I truly appreciate it
 
It's actually quite similar but not the same!! I'm glad he's taking the right steps in this transaction and hopefully learned a huge lesson on this! We'll just wait a few days and see what Jade has to say then.. Hopefully it's all legit and taken care of! Thanks Eric for posting that!
 
General Exotics ..... The truth will set you free.... so lets see if we can try it.

I originally asked

Southern Wolf said:
Eric... was the credit card used thru paypal... or directly with you and your CC processor?
Click to expand...


And you responded with

generalexotics said:
Credit card processor.
Click to expand...


Which led me to appologize to you for inferring that the refund was not issued.

Southern Wolf said:
Then I would like to appologize for my post #77

Paypal is instant and I can see where the CC processor is not. Once again.. I appologize.
Click to expand...


You then posted an image of the refund which sparked my last question

Southern Wolf said:
Is it just me.... or does that not look a whole lot like a paypal sheet?
Click to expand...


And your response says it all

generalexotics said:
Yes: https://merchant.paypal.com/us/cgi-bin/?&cmd=_render-content&content_ID=merchant/wp_pro
Click to expand...


You said YES it was a paypal refund. Did I not ask if the charge was done via paypal. Ummmm yeah I did.

Let me say this..... I retract my appology. With a business model like yours... and your lack of being able to answer a simple question honestly... I dont see how you plan on maintaining a positive rep in this industry.
 
Southern Wolf said:
General Exotics ..... The truth will set you free.... so lets see if we can try it.

I originally asked




And you responded with




Which led me to appologize to you for inferring that the refund was not issued.




You then posted an image of the refund which sparked my last question




And your response says it all




You said YES it was a paypal refund. Did I not ask if the charge was done via paypal. Ummmm yeah I did.

Let me say this..... I retract my appology. With a business model like yours... and your lack of being able to answer a simple question honestly... I dont see how you plan on maintaining a positive rep in this industry.
Click to expand...


Jade did not use a paypal account to pay for this transaction. Yes, I use Paypal as my credit card processor which is different than a true Paypal transaction. I think we are mixing words/terms here but the point of the whole thing was that it is not an instant paypal payment transaction, it is instead a credit card processor transaction and so the 3 to 5 business days wait in in effect.

Again, it is NOT a paypal transaction. It is a credit card processor, which is done by a bank, which paypal will readily tell you they are not a bank. They are just a middleman and get a cut in the deal. That's my understanding of the whole thing anyways.
 
generalexotics said:
Jade did not use a paypal account to pay for this transaction. Yes, I use Paypal as my credit card processor which is different than a true Paypal transaction. I think we are mixing words/terms here but the point of the whole thing was that it is not an instant paypal payment transaction, it is instead a credit card processor transaction and so the 3 to 5 business days wait in in effect.

Again, it is NOT a paypal transaction. It is a credit card processor, which is done by a bank, which paypal will readily tell you they are not a bank. They are just a middleman and get a cut in the deal. That's my understanding of the whole thing anyways.
Click to expand...


Anyways, sorry for causing you confusion. It is not my intention to deceive.
 
Thanks for explaining that.. It had me confused too... I'm glad you are making this right but I would avoid brokering for this particular supplier until you can get down and inspect the facility and teach the workers proper shipping and handling (that goes for the health of the animals as well) ... don't stake your reputation on a facility such as this!!

Just my Opinion :)
 
While I may not agree with people selling animals they don't have in their possession I have to say that you (General Exotics) handled this very well in the end. Its obvious from where I'm sitting that you care about your reputation in the reptile community.

I do still take issue with the stealing of another breeders pictures, I think pictures should be acquired from the breeders you do business with. I mean in all honesty you don't take care of or ship the reptiles, would it really be too much effort to be proactive in getting pictures from your breeders and posting them?
 
geckoman2 said:
OK i will check it out but i want to say it seems weird that they can have that certificat when they are obviously selling sick animals i think in my opion it makes fauna look bad.I mean well look i have made over 30 sales in the past 2 weeks here just on fauna of over 300 snakes with all satisfieds customers i guranteed live arrival and 100% satisfaction or their money back and i dont have a good guy certificate im sorta baffled as to why they have one.
Click to expand...

John - they meet the qualifications for getting one, you don't. It's that simple. If you can't grasp that, then go to the relevent section and review the requirements. If you still don't get it, you can post your questions in the Feedback Forum. The BOI is not the place for your "Rant of the Moment", and this isn't the first time you've been told.

For what it's worth though, if you got a Good Guy Certificate, it would probably be removed in relatively short order because you cannot represent yourself professionally.
 
I don't know Eric from Adam. I'm also not a fan of brokers....but I'm not going to join in the effort to get his GGC pulled because he doesn't breed his own animals. Out of curiosity, would people be happier if he imported the animals himself? or would the tune just change to "low life importer, raper of nature"?
While I agree that the situation with the RETFs is unfortunate, Eric made an effort to resolve it when it happened. Maybe he didn't go far enough for many people's tastes - and I can certainly understand the Jade's dissatisfaction, having been in similar situations in the past - but dealing with imported frogs is different than dealing with CBB snakes and lizards. Many sellers won't even guarantee live arrival on amphibians (though, as captive breeding is increasing, more guarantees are happening).
Maybe it took a nudge, and a review of popular opinion, but Eric made good on this deal...and I think he may have learned a few things in the process. Unfortunately, since he is removed from the shipping process, some of the lessons (like putting the cold pack in a sealed sandwich bag to prevent the contents from leaking into the package) are also lost. I think it is too early to write him off as a bad guy, and will vote accordingly...I can always change my mind if I continue to problems posted.
 
generalexotics said:
I can assure you that the frogs were alive, the cold pack was as it should be and the packing was adequate when it left our facility. .
Click to expand...

generalexotics said:
It was established in the other discussion that I am a broker so No, I am not at the facilities.
Click to expand...

He is removed from the shipping process, but the assurances from the above first post imply he had knowledge of the exact process. I do no think that is true.



__________________
 
hhmoore said:
...and I can certainly understand the Jade's dissatisfaction...
Click to expand...

LOL, sorry about that Jade. I was editing on the fly - started out with "the buyer", then realized that I knew your name, so I stuck that in - wouldn't have been so bad if I had used a capital T (....The Jade).
 
lucille said:
He is removed from the shipping process, but the assurances from the above first post imply he had knowledge of the exact process. I do no think that is true
Click to expand...

Yeah I noticed he seemed to be dodging the questions about whether or not he had a facility and I think it was because of the comment you quoted:

"I can assure you that the frogs were alive, the cold pack was as it should be and the packing was adequate when it left our facility."

If he said that he wasn't involved in the shipment after that comment then he would look like a liar, which in a very real since he was because he wasn't there when it was packaged and shipped so he really has no idea what condition the animals or packaging were in. Although he quickly admitted being wrong and promptly refunded the additional shipping.

Again its a case of some mistakes being made but all in all he was professional and did the right thing. He reacted FAR better then many do when under the "Bad Guy spotlight". I still wont be ordering from him but I wouldn't order from the best broker in the world, I will only buy from the breeder, period.
 
Sounds like some people can't read Terms and Conditions set forth by sellers. How many people would refund shipping costs in the event of a DOA? From all the sellers I've seen, not many. Shipping cost is the buyer's risk and responsibility.
 
Back
Top