ammolite
New member
I recently placed an order for ~150 rats from Northern Rodent (http://www.northernrodents.com), ranging from pups to larges. I placed the order via their website and quickly received an email to arrange shipping around my personal schedule, and to determine the right shipping method for my order.
My order arrived promptly via UPS. It was pack well with an insulated cooler and ice packs, and the rats were in good condition. When I opened the sealed bags containing the rats there were no bad odors (decay or urine), and the rats were visibly plump and clean. All of the sizes were as-advertised. My snakes enthusiastically ate the rats when they were offered.
There was a slight miscount with my order (I received 19 instead of 20 large rats). I contacted Northern Rodents upon inspecting the order, and received a response less than 24 hours later. They checked into the issue with the person who packed my order, acknowledged that the mistake was on their part, and promised to include extra larges in my next order.
The entire transaction was fantastic. The product was excellent quality, as was the customer service. I will definitely order from them again, and encourage others to do the same.
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My order arrived promptly via UPS. It was pack well with an insulated cooler and ice packs, and the rats were in good condition. When I opened the sealed bags containing the rats there were no bad odors (decay or urine), and the rats were visibly plump and clean. All of the sizes were as-advertised. My snakes enthusiastically ate the rats when they were offered.
There was a slight miscount with my order (I received 19 instead of 20 large rats). I contacted Northern Rodents upon inspecting the order, and received a response less than 24 hours later. They checked into the issue with the person who packed my order, acknowledged that the mistake was on their part, and promised to include extra larges in my next order.
The entire transaction was fantastic. The product was excellent quality, as was the customer service. I will definitely order from them again, and encourage others to do the same.
Sent from my iPhone using Tapatalk