• Responding to email notices you receive.
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    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

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    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

OukanJordan/Sadisticmuffin/Stephanie Hawkins BADGIRL

I didn't drag you into anything. I just think the wording of your TOS is off, and should maybe be edited. I only saw one sentence that said anything about a live arrival guarantee, and it was talking about something that would void it. The only health guarantee is that they are healthy when shipped. Nothin wrong with the TOS at all, its just seems like your walking on egg shells, and treading very lightly. Heaven forbid you should guarantee that an animal arrive alive and have to honor it! Maybe you do honor it, I don't know, and quite frankly don't care. Whether you chose to honor it or not, your TOS is tight enough for you to make that decision with a flip of the coin.
 
Rick, Sisco got brought up because this kid used your TOS as hers to try and hide behind after the fact.. And since you had to try and explain what your TOS mean in this thread I'll comment and say that they suck. You seem to be going way out of your way to make them as vague as you can. From what I see you only guarantee you'll take peoples money. Yeah seems pretty harsh but hey I didn't write your TOS you did.. Randy
 
DaveyFig said:
I didn't drag you into anything. I just think the wording of your TOS is off, and should maybe be edited. I only saw one sentence that said anything about a live arrival guarantee, and it was talking about something that would void it. The only health guarantee is that they are healthy when shipped. Nothin wrong with the TOS at all, its just seems like your walking on egg shells, and treading very lightly. Heaven forbid you should guarantee that an animal arrive alive and have to honor it! Maybe you do honor it, I don't know, and quite frankly don't care. Whether you chose to honor it or not, your TOS is tight enough for you to make that decision with a flip of the coin.
Click to expand...

If any of my customers or potential customers had or have issue with my terms than they could contact me and discuss them with me. I would be more than happy to discuss ways of making my customers feel a bit more at ease. I merely asked that you not publicly pick at my terms of service without so much as the courtesy of contacting me directly and saying "Hey man, as a fellow reptile breeder, keeper, and/or enthusiast, I have a suggestion concerning your terms of service." I would consider that professional courtesy. I am not the subject of this inquiry, nor do I plan to be. I go out of my way to make my customers happy, which is why I am not the subject of an inquiry. My terms do guarantee a live and healthy animal delivered anywhere within the US states, as long as they meet the terms (I cant guarantee live delivery under 45F temps, if the customer gives me the wrong address, if the shipping company loose the package, or of the customer chooses to be elsewhere on the prearranged day of delivery.

Rick
 
If I emailed everyone every time I thought something they said sucked, I wouldn't have time to post about how stupid it reads here!
I didn't bring your TOS here, I just noticed they sucked, chuckled a bit, and posted.
 
DaveyFig said:
If I emailed everyone every time I thought something they said sucked, I wouldn't have time to post about how stupid it reads here!
I didn't bring your TOS here, I just noticed they sucked, chuckled a bit, and posted.
Click to expand...

I suppose it's when people like you go off on a tangent, that makes the BOI more and more useful. Have a good day and pick away.

If anyone actually reads this load and has a serious and professional suggestion, feel free to drop me an email. :shrug01:

Rick
 
Quick question. Rick is your last name Sisco? Reason I ask is, you need to have your full name on your posts. You can add it in your signature.
 
You know, you are the one who thought it might be fun to come at me for my thoughts on your TOS. Having read your TOS, I didn't think you were worthy of a professional response. Your TOS are more than just a little bit over protective of you, and leave NOTHING for the buyer to feel safe about. You can come here and say whatever you want about what would happen if something went wrong and a customer contacted you, but your TOS says another thing, and if push came to shove, you could use them as an out. It just seems kinda pussy.
On a side note, do you advertise animals for sale in the winter or summer?
Is your last name Sisco?
 
Randall Turner said:
Quick question. Rick is your last name Sisco? Reason I ask is, you need to have your full name on your posts. You can add it in your signature.
Click to expand...

Thanks man. It was on the left panel at one point. Do you happen to know where in the user panel the field is to put my full name back in?

Rick Sisco
 
Hey guys....though I agree his TOS could perhaps use a little fine-tuning, Rick's a good guy. I understand the concept he's trying to get across, and believe he would not use his TOS as an "out". Let's keep this on topic, the topic of course being the Muffin.

But you DO need to post your full name, Rick. ;)
 
SiscoReptiles said:
Thanks man. It was on the left panel at one point. Do you happen to know where in the user panel the field is to put my full name back in?

Rick Sisco
Click to expand...

So I type slow..... :shrug01:
 
Cathy, I am sure Rick is a great guy, probably has excellent animals, and customer service. I have never heard anything bad about him, so he can't be bad or it would be right here! I have to say though, if I didn't have the BOI as a tool, and all I had to go by was his TOS, I Wouldn't buy from him. That's ok though, he probably wouldn't sell to me!
 
Cat_72 said:
Hey guys....though I agree his TOS could perhaps use a little fine-tuning, Rick's a good guy. I understand the concept he's trying to get across, and believe he would not use his TOS as an "out". Let's keep this on topic, the topic of course being the Muffin.

But you DO need to post your full name, Rick. ;)
Click to expand...

Cathy,

Thanks for the goodguy comment. :) I will also get my name in the panel on the left the moment I find the correct location to edit it.

Rick
 
I think the big issue is that the TOS tells us all exactly what nullifies the "live arrival guarantee", but never actually tells us what the guarantee is.

Anyhoo....Muffin changed it and made it REALLY suck...."if it arrives dead, it's your lose (sic)" In other words, she's trying to tell you in her own roundabout way that there IS NO GUARANTEE. Even if it was dead when she put it in the box, you can't prove it, so neener neener, you're just S.O.L.
 
DaveyFig said:
Cathy, I am sure Rick is a great guy, probably has excellent animals, and customer service. I have never heard anything bad about him, so he can't be bad or it would be right here! I have to say though, if I didn't have the BOI as a tool, and all I had to go by was his TOS, I Wouldn't buy from him. That's ok though, he probably wouldn't sell to me!
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Davey,

Let's chalk this all up to miscommunication and a little to much vodka. ;) We will allow this to get back to the current topic and there will be no hard feelings. I will not be online much the next few days, my wife is going through a minor operation tomorrow so the next few days she will require my attention and assistance, but once I get a chance I will sit down and re-read the way I have my terms worded so that they do still protect us, but in a way that will also make a potential customer feel more secure. Feel free to drop me some suggestions via email.

Rick Sisco
 
Right Cat. I don't mind there bieng restrictions and conditions on a live arrival guarantee. We know exactly what you wont be getting, and what nullifies the guarantee, but nothing is said about what happens if all criteria is met, and it arrives dead. When I made my first response to the TOS, thats why I made the list of stuff you get in compensation. The way I read it is that you will be compensated if all criteria are met, but you're not gonna meet the criteria so there is no need to mention how you will be compensated.
 
SiscoReptiles said:
I will also get my name in the panel on the left the moment I find the correct location to edit it.

Rick
Click to expand...

Rick, you will have to send WebSlave a private message to add it to your profile.
The name field can't be edited any more by the members. It was in your signature line but that only shows for contributing members on up.
 
SiscoReptiles said:
I go out of my way to make my customers happy, which is why I am not the subject of an inquiry. My terms do guarantee a live and healthy animal delivered anywhere within the US states, as long as they meet the terms (I cant guarantee live delivery under 45F temps, if the customer gives me the wrong address, if the shipping company loose the package, or of the customer chooses to be elsewhere on the prearranged day of delivery.
Click to expand...

I came to this late, so I'm addressing it now. As I see it.

First off, being the subject of an inquiry would just indicate that someone didn't know who you were and wanted opinions. An inquiry is inherently a neutral initial post. You aren't the subject of a *bad guy thread* There's a pretty signifigant difference.

Secondly- go read this; http://www.faunaclassifieds.com/forums/showthread.php?t=43547&highlight=terms+service

It's a fairly short thread on the subject. There are plenty more if you care to take the time to do a search. That one is just nice and succinct.

Bottom line is that if you don't feel your packaging is adequate to get the animal to it's destination based on weather conditions, you have no business shipping at that time to begin with. If the temperature is outside the range where you believe the risk is acceptable... don't ship. Denying your customer a guarantee when, ultimately, it's your choice to put the animal in a box is crap.

Additionally, in most cases, the buyer will pay YOU for shipping. They sent you money to get an animal delivered to them. You then decide how to go about accomplishing that and essentially subcontract delivery to a third party delivery service. Your buyer has paid YOU for the service and YOU are responsible for providing it. If YOUR shipping company screws up and mangles the package, then delivers a dead animal; that's between you and them, your customer doesn't enter into it and shouldn't be shafted out of the live animal they paid for just because your delivery agents are chuckleheads.

The customer giving you the wrong address... that's on them. As is their choosing to be present at the delivery address. But the above two stand out strongly as violations of all common sense. To say that your terms suck... it's putting it mildly. I'd go so far as to say that those two clauses are the tools of a hardcore scammer; you may not scam with them- and it certainly sounds like you don't, but they only exist to screw the buyer and offer no legitimate protection to the seller.
 
First off, being the subject of an inquiry would just indicate that someone didn't know who you were and wanted opinions. An inquiry is inherently a neutral initial post. You aren't the subject of a *bad guy thread* There's a pretty signifigant difference.
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Um, Seamus, Rick isn't even the subject of this thread. It's not an inquiry on him, or Sisco Reptiles. The Sisco Reptiles name came up because the subject had copied his TOS. He's already stated that he is going to take another look at his TOS as a result of questions here.
 
Um, Kevin. Rick said the following-

SiscoReptiles said:
I go out of my way to make my customers happy, which is why I am not the subject of an inquiry.
Click to expand...

Pretty straightforward A -> B statement. He goes out of his way to make his customers happy which is why he is not the subject of an inquiry. The inverse of that would be along the lines of "People who are the subject of an inquiry are those who do not go out of their way to make their customers happy." It implies very strongly that anyone with an inquiry posted about them is someone who is lessened by it.

So I simply figured that Rick was half illiterate and he didn't know the difference between an inquiry and a bad guy thread. So I explained it for him. To clarify. Insert NBC xylophone noise here while the words "The more you know" flash across the screen.
 
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