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Pete @ Incredible Pets, good guy?

I'm sorry, this just is rediculous that a businessman can ruin his reputation over what has been a primarily positive or at least mature discussion.
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This is still a mature discussion Steve. Pete has every right to defend himself and tell his side of the story and Pete's reputation wouldn't be touched over this thread. Mike seems to have had a bad experience with Pete. I have dealt with hundreds of customers and I am sure there are a few that don't like me either. I know for a fact that Pete Bandre goes out of his way to deal in a professional way with his customers. If a bunch of other customers had an experience like Mike, Pete would not be doing as well as he does and you would be hearing more negative feedback then you are. This thread is about if Pete Bandre of Incredible Pets is a good guy to buy from, not whether he should shut up and quit defending himself in order to please others. If he did not respond would you have come on here and said look he is not responding so he must be guilty? Pete Bandre is exposed to thousands of customers every day at his pet emporium so if there are a couple of bad deals or experiences with him that can't be too bad.........I think his percentage of good ones must be pretty high though.

Mike and Rob,

I do respect your opinions and comments about Pete but I think I know him a bit better than anyone in the business and I can honestly tell you he is one of the good guys and I would bend over backwards for him. You will not find someone who cares more about their customers than Pete. Heck, I sold him 4 c.b.b. baby chondros that were total chowhounds and he sold a real nice one to a lady and her son and they came back three weeks later with it dead. I was there when he was explaining in detail how to keep the animal (he actually spent hours with them over a few day period). When he found they improperly cared for the animal which caused its death, he felt bad and wanted to buy a baby 'Basin' from me to give to them for NOTHING. See, he really liked how much the kid was into the snakes and was impressed how much time and research he put into finding the perfect animal and I guess it made him want to help the little guy out. There are not many in the business that would spend 'Basin' money to make a customer happy. Soooooooooooo, he can't be all that bad in my eyes:D

Matt Lerer
Ghi Reptiles
 
Matt, before Pete came on here I would have seen no reason whatsoever to doubt a purchase from him. And I had no reason to chime in on this thread as a result.

I certainly am not a shining example of maturity, but I really feel strongly that Pete has (at least in my eyes) done more harm than good for his reputation in his choice of response to this thread and its participants.


Mike was very reasonable in reporting his experiences with Pete. Pete was NOT giving the same courtesy to Mike, nor to Rob.
 
Well Steve you are entitled to your opinion but Pete sticking up for himself will not harm his reputation in the least. He had and still has every right to defend himself. I know I am repeating myself but I would like to make that point crystal clear. Mike DID have every right to post his experiences with Pete but obviously Pete felt differently and also felt he wanted to explain his side of the story. I know I would like to respond if someone posted an experience like that with me so I feel Pete did nothing wrong here.

Matt Lerer
Ghi Reptiles
 
The following are quotes from Pete in this thread

Everyone knows reptiles are not your specialty Mother
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I'm a little new at this bashing game Rob so I did'nt have my name on the post -
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And as far as selling animals of questionable quality Rob I've seen some wild caught chameleons at your table that I would not display in my store-some people might question an importers ethics
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I've seem what I've seen at your table and experienced your quality first hand -that is why I have not purchased from you after the first purchase of your captive bred panther chameleons -(Did you think I forgot)
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Are these quotes stating his side of the story in defense? Or are they something else?

I know how you feel about the right to defend yourself, and I do not disagree. However I feel Pete is not defending himself, instead he is merely attacking and belittling others in an attempt to take the attention away from himself.
 
Boy Steve you sure seem to have it in for Pete for just an innocent bystander;) . Have you ever dealt with Pete? I really don't think he is trying to take attention away from himself but it sure does seem like you are trying to put all of the attention on him.....hmmmm. See ya!

Matt Lerer
Ghi Reptiles
 
Why shouldn't I be putting the attention on him? Do you see the title of the thread? Does it say "Inquiry - Mike and Rob?"

But of course.. I must have it in for Pete or be best buds with Mike and Rob if I want to contribute to this thread!

I haven't dealt with any of them. But I know which among them I will deal with. The BOI works and this thread is proof of that for me. And that's all I really need to say.
 
Thanks everyone

Thanks everyone for your reply, I really didn't want this to get ugly. I think I'd be willing to deal with Pete and hopefully be able to purchase from him. If anything goes wrong, don't wrory, I'll post it to the BOI, but I'm pretty sure it'll all go smoothly. I hate taking risks.

Thanks again for your opinions and experiences!! What a great forum.
 
I just made my first purchase from Pete this week. Not only did I get two beautiful Guyana Boas, Pete's and his employees customer service was just as good. I will definately buy from him again.



Mike Williamson
 
Each deal is different,, mine was

I also purchased Guyanas from Pete. I agree they were very beautiful and I liked them very much. My problem is that 2 arrived with kinked tails after Pete stated all were in perfect health and no defects. He refunded some money and we were all good on the kinks. Seems easy enough. I was again happy.

As the days went on and they began to defecate, I noticed they had very loose and sandy looking stools and were not able to gain weight. For that matter, they were unable to hold down very many meals. I waited a few weeks and fed again, some held it, some didnt. All still had the sandy loose odd looking stools. I AGAIN inquired about this and I was told they had been in my care too long for him to take any responsibility, and it must have been something in my house, cages or husbandry. In fact, after repeat calls and emails to Pete, he finally told me to take my business elsewhere. I was lucky enough to talk to Mike from Basically Boas online and he told me what he has used, or heard to use, on animals that appear with the same symptoms of internal parasites like I was having. Pete previously told me he had already done the Flaygl treatment etc so I would not have to worry about it. However, I was informed by Mike that I should try to use Flaygl and NutriBac alternating between feedings. THANK GOODNES I ASKED MIKE!

I did and it worked. Thanks again Mike.

Pete admitted seeing the kinked tails and said they must have slipped by him when he shipped. Could be.. but I felt he knew and was just waiting to see if I noticed. I did.

Then the entire bunch I purchased from Pete all have the same symptoms of internal parasites, and it is my fault. I have never before, nor since, had another boa in my care with those symptoms nor had to use Flaygl or Nutribac on them. ONLY the ones I purchased from Pete. Seems odd to me.

Then Pete went on to tell me to take my business elsewhere. I took his advice. You may want to do the same.

I know there are many who have had good purchases from Pete because I checked on it before I purchased. Guess it just depends on the luck of the draw or what Pete "accidently" forgets to tell you, like the kinks and the runny sandy stools. Glad I met Mike online and he had the solution for animals I didnt even purchase from him. Hmm.. may want to check and see what they have for sale. Buyer Beware and remember... it must have come from your house or care.. cause it surely didnt have anything to do with Petes place!

Best of luck to everyone and see you in Daytona!

Shawn Morelan
www.SouthernBoids.com
 
Sorry to hear about your problems Shawn, but were the snakes sold as imports or CB? It's almost a given that imported snakes will have internal parasites. I was told that the two I bought were treated for internal parasites but if they still had them, Pete would take care of it. As soon as they give me a sample, I'll be sending it to the Lab. As far as him taking care of it for me if they still have parasites....I have no reason to believe that he won't.




Mike Williamson
 
He may very well take care of it..

My Guyanas were sold to me as farm bred not captive bred. Pete told me he had already taken care of the Flaygl treatments etc and they were all doing great. No problems eating, or defects etc.

I had over half of my purchase from him die. I tried to send them to Pete or a vet of his choice for an exam on cause of death and Pete was having no part of it.

Like I said.. I know there are happy people out there because I checked. I just was not one of them. I feel I was just ushered to the side so he could sell the new batch of imports he had arriving the week I called last.

Now after I tried the Flaygl and Nutribac, the remaining strong ones of the bunch pulled through and started gaining weight and had solid stools as normal. Too bad Pete didnt give me that info before they were too weak to bounce back.. Just glad I got the info from Mike before they all took the same route.

Hope yours do better then mine.

Shawn Morelan
www.SouthernBoids.com
 
Sorry about your loss of snakes...

Off the topic.....What is Nutribac, I haven't heard of that. My Vet. treats internal parasites with Ivermectin. It's a good dewormer, but can be fatal if overdosed.




Mike Williamson
 
I had no idea what it was either. You can check it out at www.nutribac.com If I remember correctly, Flaygl kills all the organisms in the gut, the good and the bad. I would then follow up on the next feeding with a Nutribac dusted rat. The nutribac is supposed to re-nurish the good organisms in the gut they need for proper digestion etc. The combo worked well for me. It was cheap and no perscription needed.


Shawn Morelan
www.SouthernBoids.com
 
my 2 cents worth

well ...I just read this thread and thought I would add my 2 cents worth to it. Since I live in Florida I have had the pleasure of meeting all three of the gentlemen in question.
Rob...you have wonderfull animals. You also care about your animals and I know for a fact will not sell an animal that is not perfect....no matter how many times I might ask. From this I know that to you the animal is more then just a dollar sign.
Mike...you are very nice and also have great animals. I know what it is like to work 2 or 3 jobs and take care of animals . you do it well and while you might be small...you quality is outstanding.
Pete.... when I have talked to you are very nice. However I have been to your store on numerous ocassions looking for Aru green tree pythons.I might add I was impressed by the layout and vision caging used to house your reptiles. But.....well I have seen substandard animals that should not have been up for sale . One time I found a colombian redtail that had a gash that was sewn up with monofilament line. When I brought this to the attention to your employees I was told oh ...well I guess we missed it. The animal was then returned to the sale tank. Another time I wanted to see a GTP ..only to be told I would have to pay for it first before I would be allowed to examine it. I am no kid...and if I had the money in hand which of course I did ....then I should have been allowed to examine the snake prior to purchase. I also have a problem with the fact that should I have bought the snake you would make me sign a release stating that once the snake has crossed the doorway of your store that there is no return or refund period. Not even if I were to take it directly to a vet would I be allowed any leeway. That in itself is enough to make me warn anyone who is thinking of buying your animals. I have bought from many people and never have I come acrossed anything like this.
Your employees at times seem rather harried and uninformed of the animals they are trying to sell. While I realize that there are busy times in any business being told that a california king snake can be kept in the same cage as a gtp...because one is arborreal while the other a ground dweller..is not only wrong but could cause death to one of the animals.
Your store is outstanding and you do have some quality animals but there are times when quality rather then quanity must be the rule especially when it comes to the health of the animals as well as knowledge to your customers.
So as it stands now ..no I would not recomend you there are others who have the knowledge and take the time to ensure that all animals are healthy and the customer knows what to expect.

Sorry everyone I guess that was more like a quarter rather then two cents worth.

Alison Crews
 
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