KNOBTAIL
LORD OF THE FLIES
just a word of caution FLOYDSMOM
Until something goes wrong, I am sure your experiences with Jason will be productive. But realize this, and its unmistakable:
Steve had prior dealings with Jason. His purchases were not small .
Jason should have bent over backwards to accommodate Steve with the present order and realized that if you treat a customer right, it will provide future orders as well. This is common , and certainly what everyone strives for ! What more delight could you ask for then for someone to send that amount of money in advance, have prior business purchases, and a potential for future dealings. Everyone wants that !
But when you analze what transpired, Steve did not even have an opportunity to utilize any complaint about the animals because Jason screwed up with the shipping. Steve received nothing. Under the TOS, Steve would still be responsible even had the animals died in NY . EXPLAIN THAT ONE!!!!!!!!!!!!!!!!!
It would be one thing had Steve received the animals and their was a problem. But how do you rectify someone who attempts to use their own method of operation against themselves. ( I made a mistake of shipping the animals to the wrong person, but you are to blame nevertheless) So no refunds, and no exceptions.!
Good luck if you feel comfortable in your business dealings with Jason, but I hope for your sake, that you understand when someone is willing to loose a customer as Steve , with the amount of money that he had already spent with Jason, what chance does a person have if something goes wrong again, regardless of whose fault it is. The object in any sale is to satisfy the customer and look toward future dealings. This is not an objective in Jasons world or his warped method of doing business.
As it turned out Steve lost his paypal refund which Jason , had Jason been a gentlemen about it, should have refunded that as well ! It ethically shameful .
As I said when someone uses these methods as their TOS, its because of prior difficulties. In most cases its caused by their own inability to use common sense and good business ethics. Jason is a very bitter person, maybe not when you speak to him over the phone, but his method of creating those terms are not an accident but a procedure for insuring a policy of that should BE EXPOSED TO WHOEVER DOES BUSINESS WITH JASON
Until something goes wrong, I am sure your experiences with Jason will be productive. But realize this, and its unmistakable:
Steve had prior dealings with Jason. His purchases were not small .
Jason should have bent over backwards to accommodate Steve with the present order and realized that if you treat a customer right, it will provide future orders as well. This is common , and certainly what everyone strives for ! What more delight could you ask for then for someone to send that amount of money in advance, have prior business purchases, and a potential for future dealings. Everyone wants that !
But when you analze what transpired, Steve did not even have an opportunity to utilize any complaint about the animals because Jason screwed up with the shipping. Steve received nothing. Under the TOS, Steve would still be responsible even had the animals died in NY . EXPLAIN THAT ONE!!!!!!!!!!!!!!!!!
It would be one thing had Steve received the animals and their was a problem. But how do you rectify someone who attempts to use their own method of operation against themselves. ( I made a mistake of shipping the animals to the wrong person, but you are to blame nevertheless) So no refunds, and no exceptions.!
Good luck if you feel comfortable in your business dealings with Jason, but I hope for your sake, that you understand when someone is willing to loose a customer as Steve , with the amount of money that he had already spent with Jason, what chance does a person have if something goes wrong again, regardless of whose fault it is. The object in any sale is to satisfy the customer and look toward future dealings. This is not an objective in Jasons world or his warped method of doing business.
As it turned out Steve lost his paypal refund which Jason , had Jason been a gentlemen about it, should have refunded that as well ! It ethically shameful .
As I said when someone uses these methods as their TOS, its because of prior difficulties. In most cases its caused by their own inability to use common sense and good business ethics. Jason is a very bitter person, maybe not when you speak to him over the phone, but his method of creating those terms are not an accident but a procedure for insuring a policy of that should BE EXPOSED TO WHOEVER DOES BUSINESS WITH JASON