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Bad Guy Reptile Pets Direct - DO NOT Give them your business

B

beareddragonsatx

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DO NOT GIVE REPTILE PETS DIRECT YOUR BUSINESS. I was recently in their store to purchase an Exo Terra natural light ION for my bearded dragon. Reptile Pets Direct was out of stock, so the employee recommended that I purchase a ZooMed Reptisun 10.0 UVB instead. I was hesitant and let him know I was not sure if it would fit in my light dome. He told me that if it did not, to bring it back and if the light worked, I would get store credit. Unfortunately for me the light did not fit in the dome, but when I took it back to get store credit I was told by the same employee that they will not take back the ZooMed light. I explained what he had told me when I purchased the light, but he refused to see if the light worked. It appears this store will do whatever it takes to make the sell, but not take responsibility if they give you bad advice. I recommend if you are in the area to give your business to Polly’s Pets on Pat Booker Rd, Universal City, TX. Polly’s Pets has helpful employees and a customer friendly return policy.
 
I do not have a problem with you letting us know about the bad business practices of a retailer. I am not so sure about your plug for a competing business. This is really not the place for that.
 
Craig is concerned with money first and foremost. Supplies is how he makes his money. I bought a chameleon from him and it was riddled with worms. But, wild caught so what do you expect.
 
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