• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

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    Posted 08/15/2025
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    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
    Addendum: 01/10/2026
    =====================


    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

reptilebasics...great people

I also got a new rack and thermostat from Rich and I love it. I'm converting from aquariums to racks and these are great. Rich was great to deal with. Hope to get more from him in the future.
 
I bought 4 cages from him and they are great. He was easy to talk to and got back when he said he would, didn't take long for them to get here either. When it is time to buy another cage I will be buying from him
 
Tim Cole said:
I believe Rick's customer service will steal business from the other guy!
And rightly so. :thumbsup:
Click to expand...

:iagree: It did for me as well as all my referrals. Hassle free, great communication, and delivered when promised. I also have no doubt if I ever have any problems with my order, I would receive a hassle free resolution as well!
 
I got my racks a couple of weeks ago as well. I also got to meet Rich in Daytona to talk and he knew his stuff. I am loving the racks as well. The customer service was 1000X better then the previous people I got racks from. These are light weight and I am loving the flat bottom tubs compared to the Sterilite!
 
Rich is great...communication was A plus...bought a rack,got it w/in 3 days..2 tubs were broken he replaced them immediatly...always in contact...will buy all my racks from him
 
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