From : victor rivera <
[email protected]>
Sent : Tuesday, July 1, 2008 2:25 PM
To : "DEBRA L HARRIS"
Subject : Re: chameleon
| | | Inbox
simple send the chameleon back and if get her alive i will refund you
all your money that's the only way this is going to be solve. Aso you
have a limited amount of time to do this at my discretion. if you can
do that then we don't not need to talk about this any more. After
carefully researching the matter we decide that you are not entitled
to a refund because to tryed to get a chameleon from this company at
below wholesale and that is something i can not do. if a mistake was
made in sending you the wrong animal your responsibility is to send
the animal in question back. not try to keep it and get it at below
cost. the animal that you have is $79.99 plus $23.00 shipping. if you
keep it you must pay that amount. end of discussion.
On Tue, Jul 1, 2008 at 12:59 AM, DEBRA L HARRIS <
[email protected]> wrote:
>
>
> Victor,
>
> I would like to settle this with you once and for all please. I have emails
> from you stating you were going to give me a FULL refund for the dwarf
> jackson you were unable to supply me with. I have emails from you admitting
> you sent me the wrong species and that you could not get the right species.
> I do not want to have to escalate this to the internet fraud center. I have
> contacted kingsanke and they are waiting to see if we can resolve this
> between the two of us before any action is taken. I never asked you for all
> the money back. All I asked for was the money back that you had me pay you
> for something you admitted to not being able to get for me and said I would
> get a full refund for. You agreed to the $31.50 for the flapjack since this
> was your mistake NOT mine. NO business can decide once a product has been
> sold to raise the agreed price. That transaction was agreed by both of us
> and paid for minutes after we agreed on it. You then agreed that you would
> send me out the proper animal RIGHT SPECIES OR MY MONEY BACK. You could not
> fullfill your part of the agreement in which I am entitled to the full price
> back.
>
> If you agree on a refund payment with me you will never hear from me again
> and I will not ever bother you again. I really hope we can resolve this once
> and for all.
>
> Debbie Harris