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Inquiry Reptmart

K

kellysaxez

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Does anyone have a way to actually COMMUNICATE with these people? Temps have dropped drastically overnight and unexpectedly, and I've attempted to ask them what there plan is for shipping as it is now too cold even to ship to the FedEx Hub and I don't know what there plan is. I emailed them, replied to the email confirming my purchase, and have left three voice mail messages. No reply. I just want the snake safe. Im not a 10 year old wanting my toy lol Reptmart can refuse to sell in this weather and I would applaud them whole heartedly, but, I cant even get a word back from them lol PLEASE help. I have proof of purchase and sent emails if needed. Thanks guys :)
 
kellysaxez said:
Does anyone have a way to actually COMMUNICATE with these people? Temps have dropped drastically overnight and unexpectedly, and I've attempted to ask them what there plan is for shipping as it is now too cold even to ship to the FedEx Hub and I don't know what there plan is. I emailed them, replied to the email confirming my purchase, and have left three voice mail messages. No reply. I just want the snake safe. Im not a 10 year old wanting my toy lol Reptmart can refuse to sell in this weather and I would applaud them whole heartedly, but, I cant even get a word back from them lol PLEASE help. I have proof of purchase and sent emails if needed. Thanks guys :)
Click to expand...
I've contacted them, we'll see if I can get through 🤠

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I do believe though that they know of the weather being cold and they should have enough insulation on the box for the snake to be warm, and that FedEx would know also.

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Thank you for the help. You guys rock. I will continue to reach out. I believe email is the fastest, though. They did advise me that all shipping is on hold until Jan 8th, when weather should permit renewal of deliveries. Thanks again :)
 
kellysaxez said:
Thank you for the help. You guys rock. I will continue to reach out. I believe email is the fastest, though. They did advise me that all shipping is on hold until Jan 8th, when weather should permit renewal of deliveries. Thanks again :)
Click to expand...
Sweet, I hope your snake gets to you safely [emoji4]

-Sander

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