For the Record.
ReptiBid.com encoureges users to leave feedback after completing any purchase or sale. Their honest feedback shapes the ReptiBid community and impacts the success and behavior of other members.If they had a good experience with a buyer or seller on our auction system, they are rewarded with a positive comment. If they were treated poorly, we suggest they try to resolve the problem first by contacting the other person. Most problems can be corrected by improving communication. If things are still not resolved, consider leaving a negative comment.
Although leaving negative feedback is the last resort, as far Many people are afraid to leave negative feedback because this invites "payback feedback" from the other party. The case in question where Stef was the 1st to post negative feedback, we believe that from there on it was all payback from Ryan.
ReptiBid verifies your email address, tel, and IP when you register, and records it. Because people can get unlimited numbers of email accounts they can easily dispose of account names with negative feedback, as Ryan did (muegle, wireptiles, and chandrofan. His complete email address has been banned. We are able to bann IP'S, but that would ban a large number of other people (e.g AOL users have the same ip 64.12.96.170).
For the record: At no time did we take sides on this issue, or agree to be anyones reference.
We sent an email to Stef, and one to Ryan, as both were under investigation. There is not much we can request from Stef, but for Ryan all he needs to do is send some proof (awb#, ups, cancelled check,etc)
Although he did reply the next day (see email transcript):
From: "Ryan Neubauer"
To:
Subject: Re: 1052956049
Date: Friday, May 23, 2003 8:30 PM to whom and where should I send the check? end of msg< As you can see from the above he asked but did not send it. We are waiting?
Well he had been banned twice, but it has now reached 3.
Ryan would be welcomed back to ReptiBid.com, if he would send us something that proves he did sent payment, received a package (opened it, there is gotta be a box), and returned it USPS. Some people keep invoices,and other docs handy for this type of situation.
Well, we hope that the information above is helpfull. Let us know your feedback.
John Waters
[email protected]