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Pink Lady Exotics

"Queen Quarantine"
Joined
Apr 17, 2004
Messages
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Age
41
Location
Madison, WI
So the leasing manager at my apartment complex was apparently fired last week for inappropriate activities. They give some vague explanation in a mass letter sent out to tenants, but then at the bottom of it remind tenants that cash is NOT accepted and that payments need to be made via check or money order. This was news to me. Suddenly I get a letter from the complex manager today, saying they are auditing tenants' accounts that may have been involved in said "inappropriate activities" and have NO record of my security deposit, December's rent, or January's rent. I almost fell off the couch. The leasing manager was pocketing multiple tenants' payments and not entering anything in the books whatsoever, for well over a year. She was also allowing other people to live in units without leases or payments, without anyone's knowledge. There were apparently 6 units available on the books, but 5 of those turned out to have un-leased tenants in them that only she knew about. Many tenants paid their payments in cash as she told them was acceptable, and thus have no receipts, stubs, nothing. Now tenants are being audited and have to meet with the management to provide dates and amounts of their payments. They can't legally ask us to re-pay this stuff since we already DID pay and their manager was stealing the money, right?

Frickin' A.:ack2:
 
They can't legally ask us to re-pay this stuff since we already DID pay and their manager was stealing the money, right?

Yes, they can, if there's no receipt.
If you have a receipt of the payment made to an authorized individual, in this case the lease manager, then they would have to go after the manager for the theft.
Without a receipt though, unless the manager admits to stealing your rent payments, you have no proof that you paid anything, so would still be liable for the money the owners never received.
Technically the lease manager stole from you using false pretenses.

I cant' imagine not requesting a receipt for a cash transaction like that though. In my experiences a receipt has always been provided without asking as a normal course of business. If one wasn't offered that in itself would be cause for suspicion.
 
Yeah, please tell us you got receipts for your payments.

Get receipts for EVERYTHING from EVERYONE, no matter how close a friend or even a relative. It will save you a lot of headaches and heartaches in the future.
 
Nope. I trusted that as the leasing manager, she was doing her job, and since the other property managers never said anything, I assumed the payments were processed just fine or I would have been contacted. Tenants mostly use the rental office drop box to pay rent, because they're not often in the office to pay it in person. This chick is a close friend of my boyfriend's roommate, he has known her for years and that is why they moved here. I'm a little naive I guess, I have never rented an apartment before, and don't really know what is normal and what isn't, or what I should be doing. I rented half of a house from a friend until I left for the Army at 20, then had a house with my ex-husband when we were in the Army, then for the last 4 years have rented a house from a private individual. I have never had a problem with payments not being documented and applied to my lease, even without me recieving receipts. This is the first time I've ever lived in an apartment or rented from a major company. I also NEVER thought something like this would be going on. I'm just blown away. There are about 30+ other tenants in this situation, plus the 5 or so that are living here illegally and have been for over a year. This is just crazy.
 
REMINDED?? This means that the tentants knew that cash wasn't accepted in the first place? Drop CASH in a drop box??:ack2: If you had a lease, wouldn't the "No Cash Accepted" policy be written in there? If it's not in the Lease that cash is not accepted, then perhaps that's a valid point that you can make to them and a reasonable logic would be "why would you still be there if you hadn't been paying," it would stand to reason that if you hadn't been paying your rent, the manager would have evicted you... (just a rationale that you could use if they take you to small claims court).

Well, it's understandable that you are trusting. We don't begin to mistrust until we have several bad experiences under our belt. Now you have two that we know of....so, it's time to take off those rose-colored glasses (I lost mine a while back).

Hopefully, she wasn't stealing it ALL..I would wonder how she was allowed to be manager for so long if she wasn't reporting ANY of the money? Perhaps some WERE paying with Checks or MO and asking for receipts.. in that case only a few of you may be implicated. Frankly, I would have had more confidence in her friendship if she had been offering you a receipt.

Since she's a "friend," can't she make those receipts now? If she can't..then she's no type of friend cause she was stealing from friends and making their lives more difficult.:ack2:

I hope this works out in your favor.
 
There is nothing on the lease about not accepting cash payments. Everyone uses the drop box because no one is ever in the office except for at random times. Except for when I signed my lease, no one is ever there when I stop by. Some tenants were paying with checks/money orders (there are 4 buildings with 3 floors in each, 10 units on each floor), so obviously they were having regular deposits in the bank. But based on what they said in the mass letter they sent out, a lot of tenants were paying with cash. None of us had been told that it was not permitted. The leasing manager told me when I signed my lease that cash payment were just fine, so I would assume she told everyone else the same thing. Honestly I think she got away with it for so long because she was the highest up in the chain in terms of on-site management. The company that owns Nantucket also owns other high-end apartment communities around Madison, and their management office is elsewhere. Sounds like no one ever looked over her shoulder or double checked the books. It's tax time, so they probably went in to look at things and audit everything, and found the massive discrepancies.

They said they have no record of ANY payments from me. They have my name and info so obviously they have record of my lease at the very minimum. My "missing" payments include my security deposit ($415), December's rent ($835) and January's rent ($835). That's over $2000 that she pocketed in 2 months, just from me. There are at minimum 120 tenants here (not including all the units with multiple leased roommates), and some of the units go up to $1300 per month for rent (deluxe 2 bedrooms), so imagine if she was pocketing 1/3 or even half of all those payments every month. She was raking it in. According to their letter, she was removed from the property and promptly evicted from her apartment here. I would assume they are pressing charges since it such a huge financial loss.

I have all the e-mail messages recieved from her as well as all the ones I sent. They confirm when my payments were made and that she recieved them. I also have 2 witnesses, my boyfriend and his roommate, as they paid their rent the same time I did. This is just stressing me out big time, thinking that someone stole my hard-earned money that I struggle to get together in order to keep a roof over my head, and that there is very little way to prove it. Ugh. THIS is why I never discuss anything related to money/business on the phone or in person -- I want written proof of EVERYTHING. I try so hard to believe that most people are good, and give everyone the benefit of the doubt. I have been trying so hard not to become jaded and negative. But after constantly getting let down, disappointed, broken-hearted, and financially devastated, I think I just need to start distrusting everyone I meet and keeping everyone at a distance. This is why I don't spend time with many other people, and stick to animals. Animals don't lie, cheat, steal, backstab, break promises, or use you. :ack2:
 
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Bummer..just a shame. Lucille would know more, but I think the lack of those "Cash Not Accepted" in the Lease would give you an out or a bit of wiggle room to countersue if they took you to small claims court to get you to pay? I know that if they try to evict you, they must go to small claims first (not sure about the lease laws in your area).

No need to get jaded and avoid people..just double check, accept nothing at face value, and realize that most people if it benefits them, they will lie, cheat or steal. There are VERY few ethical people left in this generation or the next.

There is nothing on the lease about not accepting cash payments. Everyone uses the drop box because no one is ever in the office except for at random times. Except for when I signed my lease, no one is ever there when I stop by. Some tenants were paying with checks/money orders (there are 4 buildings with 3 floors in each, 10 units on each floor), so obviously they were having regular deposits in the bank. But based on what they said in the mass letter they sent out, a lot of tenants were paying with cash. None of us had been told that it was not permitted. The leasing manager told me when I signed my lease that cash payment were just fine, so I would assume she told everyone else the same thing. Honestly I think she got away with it for so long because she was the highest up in the chain in terms of on-site management. The company that owns Nantucket also owns other high-end apartment communities around Madison, and their management office is elsewhere. Sounds like no one ever looked over her shoulder or double checked the books. It's tax time, so they probably went in to look at things and audit everything, and found the massive discrepancies.

They said they have no record of ANY payments from me. They have my name and info so obviously they have record of my lease at the very minimum. My "missing" payments include my security deposit ($415), December's rent ($835) and January's rent ($835). That's over $2000 that she pocketed in 2 months, just from me. There are at minimum 120 tenants here (not including all the units with multiple leased roommates), and some of the units go up to $1300 per month for rent (deluxe 2 bedrooms), so imagine if she was pocketing 1/3 or even half of all those payments every month. She was raking it in. According to their letter, she was removed from the property and promptly evicted from her apartment here. I would assume they are pressing charges since it such a huge financial loss.

I have all the e-mail messages recieved from her as well as all the ones I sent. They confirm when my payments were made and that she recieved them. I also have 2 witnesses, my boyfriend and his roommate, as they paid their rent the same time I did. This is just stressing me out big time, thinking that someone stole my hard-earned money that I struggle to get together in order to keep a roof over my head, and that there is very little way to prove it. Ugh. THIS is why I never discuss anything related to money/business on the phone or in person -- I want written proof of EVERYTHING. I try so hard to believe that most people are good, and give everyone the benefit of the doubt. I have been trying so hard not to become jaded and negative. But after constantly getting let down, disappointed, broken-hearted, and financially devastated, I think I just need to start distrusting everyone I meet and keeping everyone at a distance. This is why I don't spend time with many other people, and stick to animals. Animals don't lie, cheat, steal, backstab, break promises, or use you. :ack2:
 
I have all the e-mail messages recieved from her as well as all the ones I sent. They confirm when my payments were made and that she recieved them.

Under the circumstances, that's enough of a receipt to fight with.

The company leasing out the apts will have some kind of business insurance that may cover them for various misdeeds of their agents. When talking to them or referring to the event, make sure you are saying that she stole from them. Not you. You are maintaining that you got the funds to them, it is now their problem to recover from her.

I'm unimpressed with the company because of their lack of oversight in the financial day to day running of the business. Anyone looking into the problem will have similar feelings.

Meanwhile, have all witnesses write and sign an account of seeing you pay, encourage other residents to do the same.

Learn from this, always always get receipts.
 
I'm blown away that she was able to pull this off and for how long it was going on. I just cannot fathom how a company can be unaware of something like this.

I have already started rounding up all the e-mails and saving them into a new folder. THANK GOD I never clean out my damn inbox. I am also writing a full statement that includes all dates and amounts of payments, so that they have something that they can use as evidence if needed.
 
Good luck Jen!
I kinda go by the saying, "fool me once, shame on you. Fool me twice, shame on me!
I guess I may have to "rethink" that. Now a days, It is probably best to trust "human nature" over human beings...!
 
A while back this same thing happened to my fiancé and I.
The apartment manager was pretenting to be the owner of the complex. All of the tenants were sending their rent payments directly to him.
He got away with it for about 6 months before they caught him.
The actual owners of the complex didn't even know about a few of the newer tenants (including my fiancé and I).
We always payed our rent with a check, so we had proof that we had been paying every month, but there were a few others that had been paying him in cash.
Luckily, the real owners didn't even question that we had all been paying rent - they just sent us a letter stating the apartment manager had been stealing from the company, and asking us to start send our rent to them from now on.

Good luck, Jen. I really hope this works out in your favor.
 
I'm blown away that she was able to pull this off and for how long it was going on. I just cannot fathom how a company can be unaware of something like this.

I have already started rounding up all the e-mails and saving them into a new folder. THANK GOD I never clean out my damn inbox. I am also writing a full statement that includes all dates and amounts of payments, so that they have something that they can use as evidence if needed.

And quite likely law enfarcement won't do a damn thing about it. The leasing company will have to file a civil action if they want to try to recover anything at all. And even then, in many instances a civil judgment won't recover much, if anything, anyway. So good money will be thrown away after bad.

The legal system in this country is in seriously bad shape. Which is why incidents of this nature are commonplace.
 
I agree. She should be arrested, but that won't happen. They will sue her in civil court and will waste more money on court costs, lawyer fees, etc., just to end up not seeing a dime. There is no way she would ever be able to pay back tens of thousands of dollars, and will probably file for bankruptcy. This should be considered theft or embezzlement, and she should do time. It's just unbelievable.
 
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