Steven Spitz
New member
The Truth Behind This Dispute.
It is disheartening to learn of this post and thread. This is essentially a dispute between two companies. However, I want to set the record straight since Jay has made the terms of our agreement public even though we have a signed contract with a clause stating that doing so would be in breach of the contract.
Jay's statement that all of the animals that we have been listing on Kingsnake and on Fauna is drastically inaccurate. The fact is that only a very small percentage of reptiles that we sell came from The Jungle Florida. His statement that we will not be able to fulfill orders to customers that purchase from us is also false. We are continuing to sell reptiles as we always have during our 22 years in business. It should be noted that Kingsnake banned Jay and The Jungle Florida from posting there.
It is correct that Jay confiscated about 20 of our reptiles that he had in our care as he only gave us 24 hours to come and get them knowing full well that we did not have a location setup to house them properly in Florida. It is also true that both my company and Jay's company purchases the majority of our reptiles from others but that is how most companies operate that sell reptiles.
As for the chargebacks on American Express, this regards 50 tortoises that Jay purchased from another vendor and we both split the shipment. After selling 10 tortoises we put in an order one morning to have him ship the 11th of our 25 left to our customer. When we requested the tracking number late that afternoon we received a response back that none were left. We said that's not possible because we have 15 left of our batch. Jay responded at that time that most of the entire shipment had died. We never saw any of the dead tortoises of which he claimed more than half of the entire shipment died.
For months I asked him to dispute the charge so we can both get our money back. At the time, these animals claimed dead represented $1350 in sales. I have many emails dating as far back as six months ago with him claiming he was working with the vendor, and then the bank, as well as many unanswered emails requesting him to provide the information. When I finally pressed him for the case information and the paper work from the bank a few days ago he texted “There is no paperwork on the credit card dispute and I'm waiting on that.” When I said every dispute at a bank has paperwork that is when he said I'm terminating our agreement and come get your animals.
The total of my American Express disputes does not begin to cover my costs of his breaching the signed agreement by terminating it with no reasonable notice or reason. My costs include the animals he confiscated, the cost and loss of sales of the tortoises which he claimed died, unpaid invoices for products he purchased from us, unpaid use of our Fedex account to ship reptiles to his customers and programming costs of all the animals from The Jungle that have now been pulled down from our website.
In addition to this, Jay has has falsely indicated in dozens of posts in multiple social media channels that “They will not be able to fulfill orders to any customers that purchase from us.”. Again, this is absolutely false and only a small percentage of our reptile sales came from Jay's store The Jungle Florida.
After 22 years in the reptile industry and with tens of thousands of sales to happy customers I am not the bad guy. One could easily look to charity and community events like my Run For the Paws 10K race that I created and hosted just 3 weeks ago raising thousands of dollars for the local animal shelter in Boca Raton. I have another one planned in January that I expect to raise tens of thousands, all going to help save animals lives.
The bottom line is that this is an unfortunate dispute between two business's which will likely play out in the legal system since Jay indicates he will continue to pursue damaging my reputation online all while mishandling the facts and truth behind this dispute.
Anyone who wishes to contact me for further information regarding this matter may call me directly at my office.
It is disheartening to learn of this post and thread. This is essentially a dispute between two companies. However, I want to set the record straight since Jay has made the terms of our agreement public even though we have a signed contract with a clause stating that doing so would be in breach of the contract.
Jay's statement that all of the animals that we have been listing on Kingsnake and on Fauna is drastically inaccurate. The fact is that only a very small percentage of reptiles that we sell came from The Jungle Florida. His statement that we will not be able to fulfill orders to customers that purchase from us is also false. We are continuing to sell reptiles as we always have during our 22 years in business. It should be noted that Kingsnake banned Jay and The Jungle Florida from posting there.
It is correct that Jay confiscated about 20 of our reptiles that he had in our care as he only gave us 24 hours to come and get them knowing full well that we did not have a location setup to house them properly in Florida. It is also true that both my company and Jay's company purchases the majority of our reptiles from others but that is how most companies operate that sell reptiles.
As for the chargebacks on American Express, this regards 50 tortoises that Jay purchased from another vendor and we both split the shipment. After selling 10 tortoises we put in an order one morning to have him ship the 11th of our 25 left to our customer. When we requested the tracking number late that afternoon we received a response back that none were left. We said that's not possible because we have 15 left of our batch. Jay responded at that time that most of the entire shipment had died. We never saw any of the dead tortoises of which he claimed more than half of the entire shipment died.
For months I asked him to dispute the charge so we can both get our money back. At the time, these animals claimed dead represented $1350 in sales. I have many emails dating as far back as six months ago with him claiming he was working with the vendor, and then the bank, as well as many unanswered emails requesting him to provide the information. When I finally pressed him for the case information and the paper work from the bank a few days ago he texted “There is no paperwork on the credit card dispute and I'm waiting on that.” When I said every dispute at a bank has paperwork that is when he said I'm terminating our agreement and come get your animals.
The total of my American Express disputes does not begin to cover my costs of his breaching the signed agreement by terminating it with no reasonable notice or reason. My costs include the animals he confiscated, the cost and loss of sales of the tortoises which he claimed died, unpaid invoices for products he purchased from us, unpaid use of our Fedex account to ship reptiles to his customers and programming costs of all the animals from The Jungle that have now been pulled down from our website.
In addition to this, Jay has has falsely indicated in dozens of posts in multiple social media channels that “They will not be able to fulfill orders to any customers that purchase from us.”. Again, this is absolutely false and only a small percentage of our reptile sales came from Jay's store The Jungle Florida.
After 22 years in the reptile industry and with tens of thousands of sales to happy customers I am not the bad guy. One could easily look to charity and community events like my Run For the Paws 10K race that I created and hosted just 3 weeks ago raising thousands of dollars for the local animal shelter in Boca Raton. I have another one planned in January that I expect to raise tens of thousands, all going to help save animals lives.
The bottom line is that this is an unfortunate dispute between two business's which will likely play out in the legal system since Jay indicates he will continue to pursue damaging my reputation online all while mishandling the facts and truth behind this dispute.
Anyone who wishes to contact me for further information regarding this matter may call me directly at my office.
