I did business with them last summer, and I would not recommend them to anyone.
I called them and ordered a pair of Vietnamese Blue Beauties, CB hatchlings.
They showed up, and a few days later the male died. I called them to see if they would be willing to replace him.
They told me that they didn't have any more CB hatchlings, but they had WC adult males. They agreed to take 50% off a male, if I'd pay shipping. Since I was paying shipping anyway, I also got a wc female adult, at full price. No point in having an adult male and waiting 2 years for the cb hatchling to get old enough to breed.
They arrived the next day. The male was fine. The female, however, had the worst case of nose rub/rot I've ever seen and was half dead when I took her out of the bag.
The nose rub was so bad that the snake no longer had nostrils. This animal should never have been sent to a customer, in fact, it probably should have been euthanized, it was in that bad of shape. She only lasted a couple hours after getting here anyway.
I never bothered to contact them about it because I really felt like the whole thing was a big F.U. for having complained in the first place. Basically, they dumped an unsaleable animal on me, and charged me full price for her.
Also, the cb hatchling female I got from them is tremendously behind in terms of growth. I got 6 other cb hatchlings last summer. The first trio came in at about the same size as cb female from Strictly. They are now pushing 4 ft, while the female from Strictly is maybe 30". And the second trio were late 06s, they've also passed her in size.
Being wholesalers, I honestly didn't expect a lot in the way of customer service from them. But its the fact that they sent that female out, in the condition she was in that pissed me off.