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Strictly Reptiles???

J

Jv4man1

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Anyone done business with Strictly Reptiles lately? I personally found them to be dishonest and have horrible customer service. Wouldn't recommed them to anyone.
 
sorry to hear about your experience with them..

I have bought a lot of reptiles off of them at various shows and always found them to be honest and helpful. They always gave me a good price when i would buy several animals and told me exactly what they were ( WC,CB,CH,CBB etc.).
I have never done business with them other then shows when it was face to face so maybe its different for you.
Just thought I would post about my experience with them.
 
Living down in south florida for the past years, I have been to Strictly numerous times. Some animals due come in bad, but they deal largely with all imports. Their facility is kept in decent shape which is surprising for the mass quantities of animals they have in. I have got a few hots from them before and they all thrived really well. Strictly is a good place too go to cherry pick your own animals out
 
Strictly or Stricty Reptiles----same quality

I received several W.African Gaboons and Rhino Vipers some time back.... these were all juveniles and were "feeding" according to "Mike -the screamer" ! To make a story short, one Rhino Viper was convulsing at the airport and died within 30 minutes after receipt. All of the remaining snakes died within 5 days. When I called , I got Hollaring Mike--the snakes were in perfect condition---yea-mas BS. To this day, I received credit which I will never use---why throw good money after bad----I even talked with the venomous snake man at Strictly--Art Bass--he said the snakes were sick when they received them and died like flies....so much about honesty, quality and other bullsh-t associated w/Mikie !!!! Be careful Jarrod, your gonna get the chorizo !! Adios, E. Turner
 
Earl H. Turner i donr understand...

you say:

I received credit which I will never use---why throw good money after bad-

So they gave you credit for the snaked that died..So why would you be throwing good money after bad when you would be using the credit they gave you, why not use the credit and give them a second chance. Whats the worse that can happen? You wouldnt be out any money..you might get some snakes you need, you might find out they arent that bad after all.
That doesnt forgive the screaming and hollaring that you said he did at you though. Good customer service is a prerequisite for running a good business and keeping customers.
 
My husband and I ordered a Red Foot Tortoise from them back in the Spring.
Since they could not send pics of the animal my husband asked for an accurate description from the young lady he was speaking to. He was told that overall it looked good with the exception of two small indentations on the rear of the carapace. Being satisfied with the description, the animal was paid for and received the following day.
Upon opening the box we discovered that the two "small indentations" were in fact two very deep puncture wounds complete with deep gouges starting from the vertebral scutes all the way down to the margin of the carapace on both sides! The animal was shipped inside a NASTY snake bag with no padding other than the Styro box itself.
We emailed them immediately to tell them we were dissatisfied with the packaging and condition of the animal to see what could be done to remedy the situation. The only reply received was "Sorry you don't like it"! After multiple ignored emails and phone calls We simply gave up and decided to add them to the list of dealers never to buy from again.
 
We've purchased from Strictly on a few occasions and have yet to run into any problems, all specimens purchased were in top condition and any mishaps were always remedied VERY quickly with replacement\credit. We probably purchase from them once a month, if that, depending on pricing and if they have specimens we're looking to obtain.

Thier pricing is good and over the past couple years we've probably had maybe one or two issues with imported specimens which was QUICKLY resolved to our satisfaction. Nothing that we could say was "their fault". When dealing with imports, things happen. Every now and then you may run into a sick import or two, its quite common with dealers and suppliers who work with the mass quantities Strictly does. To be honest we've had more issues with wholesalers that we've purchased less from if that gives you an idea....

All in all we've been quite pleased with what we've recieved from Strictly in the past, and would have no problem ordering from them again in the future if they had something we needed. We still order from them to this very day when we run accross any "deals" or specimens we cannot obtain from our normal sources.

I've dealt with Mike and Jeanne specifically, I cannot speak for anyone else there.
 
Nicolai---comprendo DINERO !!

"Throwing good money after bad"---I will make this short: I live 172 miles from the nearest airport--shipping costs a minimum of $70 + dollars--time is worth something and gas is rather expensive-----and this with the chance of receiving more sick specimens----NO WAY JOSE !!!! Secondly, who in their right mind wants to listen to their BULLSH-T and Moronic Mike and his tantrums on the phone ???? I guess prison didn't help him ---- Strictly cannot import--they use another person's import permit ---- smuggling will sure get you in trouble !!! :rofl: :rofl: :rofl: :rofl: E.Turner
 
I've had a 50/50 with the animals I've received from Strictly. Over a year ago I ordered a few things including 3 FEMALE baby ball pythons...They sent me 3 MALES...which they thought they could pull a fast one over me...Telling me that their workers looked them over and said they were female (no probing or popping...just by "looking"). I fought with them for a week before they sent me another pair (1.1). I gave up and kept the single female and sold off the 4 males that I did not want. I also had ordered a female Central American Boa (who in fact was female) that had a bactrial infection in her brain that caused her to have IBD symptoms (everything's cleared up now with my wonderful vets treatment). The other 10 or so animals I had ordered from them I was completely happy with. It's a hit or miss I guess...
 
Honestly, if your lookg to buy from an Importer, I suggest you check out Mario at Zoological Imports. I have never ever once had any problems with them at all. Their facility is kept immaculate and the employees do actually care about the animals. They also try to treat injured or sick animals that do come in. Also, you will not get any screaming tantrums on the phone!
 
Reading over these posts, it seems that there is a common thread...if you are a large buyer, you get good stock...for a one or two time purchaser, caveat emptor...50/50 at best...which goes hand in hand from what I have seen from Strictly ...
When I was dealing with Herpetofauna, I used to offer more money than they were asking for animals, so they would pick out a good specimen...always worked...everything I got from Tom and Chris was fantastic...perhaps a similar method might work out here?

greg
 
I see your point..

Everything that i got from them I hand picked off thier table so if anything went wrong I only had myself to blame for picking it out. I have never had a animal that came from them die on me.Maybe luck,maybe I know how to pick'em, maybe they are all good animals???? who knows. But I will keep buying from them at the shows but maybe not getting anything shipped to me.
 
Things went well for me

I just recieved a order from strictly and I have to say everything was better than I expected to be honest I had one minor complaint one of the central american rattesnakes was real thin but it ate right away and I think will make a complete turn around I didn't even feel the need to call and complain just thought I would give some input here


Joe Lesh
 
My purchases with Strictly have been nothing but the best. I order in wholesale lots (50-100 large ball pythons or other animals), and I have only been displeased with one or two of the animals I have received from them. They are good importers in my book! So far the animals I have received from them have thrived with me. I think a lot of people need to keep in mind that when strictly does not say that an animal is CB, then it probably is not.
Thanks!
 
Huhnn????

Earl H. Turner said:
I received several W.African Gaboons and Rhino Vipers some time back.... these were all juveniles and were "feeding" according to "Mike -the screamer" ! To make a story short, one Rhino Viper was convulsing at the airport and died within 30 minutes after receipt. All of the remaining snakes died within 5 days. When I called , I got Hollaring Mike--the snakes were in perfect condition---yea-mas BS. To this day, I received credit which I will never use---why throw good money after bad----I even talked with the venomous snake man at Strictly--Art Bass--he said the snakes were sick when they received them and died like flies....so much about honesty, quality and other bullsh-t associated w/Mikie !!!! Be careful Jarrod, your gonna get the chorizo !! Adios, E. Turner[/QUOTE}

first off why would Art cut off the hand that feeds him by saying the snakes were sick and dying like flies?? Totally contradicting what Mike said..
Last I remember Art and big Ray are good friends.

something does not seem right here
Click to expand...
 
Time !!!!

This episode occurred about a month before Art died....He and I were old friends from the early 70's when he and Dave Hewitt would come here in the Trans-Pecos area of Texas searching for lepidus, alterna, for Ray- etc. When the shipment was made to me, Art was in the hospital suffering from a SNAKE BITE. Had he been at the establishment, I am sure I would not have received the infected specimens that fat Mike shipped.... I am very happy that all of you individuals received fantastic service and wonderful specimens----I didn't !!!! When I am burned for six "C"notes, I get pissed ----if you don't--well, maybe there is a money tree !!!!! :hehe: :hehe: Adios--E.Turner
 
We knew the Redfoot was an import however this doesn't excuse the gross misprepresentation of the animals' wounds.
As I said we were told it had two small indentations on the rear of its' carapace when in actuality it looked as though the animal had been mauled by some sort of large mammal with canines.
It's funny that the guy I sent it to so it could be rehabbed said exactly what another poster has said. "They will treat you well if you buy in bulk but if you are a private individual looking for one animal expect the worse".
I guess if you are able to examine the animal at a show then you have a better chance of walking away with a decent animal but I personally wouldn't trust them to send you a quality animal based on my experience.
 
When I was importing, I had purchased off and on from Strictly. The orders were ok sized and placed roughly 3 times a year as we were importing a lot from over seas. My company received good animals from them with very few exceptions. I can only remember 2 doa's from 100 ball pythons and a small amazon tree boa that was a little skinny. I have had the same problems with foreign exporters. In my case WC animals have always been risky.

I have heard from a couple of people who seem to have had problems with Mike. Fortunately for me, I have not had the problems that you did
 
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