• In the past two days I have gotten emails asking about being requested to provide credit card info in order to register and also to make a post in the classifieds forums. PLEASE NOTE: In no instance will this site ask you for this sort of information. The only time any request for payment is made is if you choose to opt-in for a higher membership level, and that is done SOLELY through PayPal. Anything else is coming from a source other than this site. My guess is that this is coming through Google Adsense, but when I can get someone to send me a screen shot of this sort of request, I will know more.
  • Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

Subjective Terms in Ads

Seamus Haley

Big Game Hunter
Joined
Jul 21, 2002
Messages
2,433
Reaction score
81
Points
0
Location
South Boston
It seems like a pretty small factor when deciding on a purchase, but those adjectives that get applied to animals can impact how likely a buyer is to send money in exchange for the animal...

Not every term is really something that means anything substantial though, it can be applied to different traits by different people, we've had a few issues brought up in some of the forums lately that triggered some of these debates.

Some things are obvious... like species when there isn't any serious debate about nomenclature or gender. An animal either is what it was sold as or it isn't... Some genetic traits are the same way, something either is or is not albino for instance.

But what about terms that are used to compare... when nothing is given as a real standard for the industry.

"Rare" is one that bugs me a lot, all it means is that there is something more common, which isn't saying much. House geckos are "Rare" if you compare them to green anoles, so where should the line be drawn? CITES appendix one animals? Animals that aren't openly imported? Or just something that isn't seen every day? There was a thread awhile back where someone was asking what to price red back sallies at, they called them rare... because they aren't seen for sale that often, but I can go to virtually any plot of ground larger than around 8' x 8' with some leaf litter or a decaying log and find a half dozen...

"Healthy" is another one that really shouldn't be questionable but sometimes is... An animal can be alive but have scars or missing limbs/tail tip... It can be eating but still have a non-lethal parasite load... it can be active but covered in ticks. Everyone has a different personal standard for when an animal is 100% and some people see anything that can survive a trip as being "healthy" there are less severe examples too of course... a male boa that was used as a breeder and is underweight... is that "Healthy" since it's normal for a male of the species to be a bit lighter than normal this time of year or is it unacceptable because it represents a potential health problem... or at the very least an issue that needs a bit more attention.

"Feeding" comes up sometimes... it's a harder one to pin down because an animal freshly shipped isn't always as eager to start chowing as it might have been two days before... but what constitutes "feeding"? It would vary with species obviously, since they have different metabolisms but... say a medium sized boid for example... once a week? Once every two weeks? Every three? What if it refuses meals in between?

"Long Term Captive" how long term is long term? There was that issue where someone bought a black throat monitor loaded with parasites and had a reasonable issue because it was sold as CB... but then tried to sell it themselves as LTC... yet not a month before hand, it was loaded with african ticks. What other factors come into play here? Does it have to be dewormed? Feeding? Feeding for how long? Shed while in captivity? Been captive a full year so it's seasonal patterns are know?

"CB vs. CBB vs. CH" Captive bred, captive born, captive bred and born, captive hatched... The confusion exists mostly around the first term used as it could mean wild collected adult females that lay eggs/drop babies or wild collected eggs... or it could mean that the entire process took place in captivity... there is no industry standard, which can cause confusiuon with neophyte keepers who haven't learned to ask yet.

"Docile or Tame" two of the most rediculous terms that can be used to describe a reptile in my personal opinion, because the behavior is a result of instincts tempered by environment, stimulus and general health... but for those who choose to use these terms in their ads, what consitutes "Tame", especially for species that have a reputation for being deffensive... Take an emmie for example, the behavior during the day approaching from below is going to be a lot different from the behavior at night approaching from above... so what conditions are used to judge docility and "tameness."

Some colors and patterns are an issue too... or the words used to describe them anyway.

A reccent example being the debate about Okeetee corn snakes... is it a pattern? A locale? A pattern from a locale?

Or the term "red tail boa" it's the industry standard for virtually all Boa constrictors seen for sale that can't be called something even more impressive, but there exists debate about which subspecies it can be applied to correctly.

How about "Hypo"? It just means "less than normal" with no specific designation for the trait needing to be genetic or to what degree it would have to be displayed... It also doesn't, by itself, denote exactly which trait is lacking, but is generally applied to hypomelanism. So if I see something slightly lighter than normal, that's a hypo... if I see something a single dark scale away from being an albino... that's a hypo too. Where do we draw the line for what can be advertised as having a trait before it becomes misrepresentation? The same applies to "Hyper" or subjective uses of "really red" "bright green" etc.

"Around X feet" Around a certain measurement implies within a few inches in either direction to me... but others might see it as... six inches, or eight or... in one reccent case, twelve. How specific should measurements be... and how much does the margin of acceptable error increase as the size of the animal sold increases? Three inches short of ten feet is one thing... three inches short of six inches is another matter entirely.

"Screamer" "Blazing" "Perfect" or any other term which is difficult to even pin down as having a meaning...

It seems like it might not be that much of an issue... and in most cases it won't be, people tend to reccognize a sales pitch and not set their expectations *too* high for the animal(s) they reccieve. But when there is an industry wide consensus about accurate representation... and use of those terms, especially when there is disagreement about their application... could (and has) lead to big problems for people entering into a transaction.

Setting aside the fact that it's smartest to ask for pictures first... if I order an animal represented as a "Rare Screamer Hypo Healthy Feeding Perfect Leopard gecko around eight inches long and fat" and get in a normal looking five and a half inch, slightly light colored young adult animal with normal yellow that refuses to take any food except wax worms if they are held with tweezers... What sort of argument can I form to show misrepresentation? It's rarer than a green anole, it's brighter than some other geckos, it's lighter than some other geckos, it's not dead, it does eat, it is within a few inches of the advertised size... But i think most of us would agree that it was misrepresented.

What about say... a Boa sold as being "Hypo, feeding and healthy" that is homozygous for hypomelanism but the individual animal doesn't display the trait to the degree I thought it would, because I had seen pictures of super light animals online? What if it only eats when I physically place a prey item in it's mouth to get it started? If it's underweight because it has been breeding, but should quickly gain the weight back? None of the description was really a lie... but the customer didn't get what they thought they would.



Basically I'm asking for the opinions of others about where the line is drawn between "different opinions of (trait)" and outright misrepresentation. I have my own opinions and, of course, every situation will be different, but I was wondering about the opinions the rest of you might have.
 
Industry standards? Was dat? ;)

There is no black and white answers to this situations.

Customers Responsibilities: Ask the correct questions. If there are specific traits you desire you need to let the seller know. I can hand a completely normal bearded dragon to an eight year old kid and it's the best thing since sliced bread. I've sold a number of dragons to people just getting into the hobby. When first talking to them and explaining colors etc they know 0 of what your talking about. 90 days later their calling back to see if you have sandfire this, xfire that, and all the other marketing terms we see in that market. That customers expectations have changed dramatically in just that short period of time. My personal approach is to stress the eating habits and temperment (sp?) and let a couple of well taken photos speak for themselves.

Sellers Responsibilities: I think it is imperative for long term survival as a seller to accurately describe what you are selling in terms that the largest percentage of buyers will be looking for (somewhere between a first time bearded dragon owner and Kevin Dunne). Note of any obvious (another subjective term) defects such as scars, nips or burns. If you only point out the high points of the animal you will find yourself on the receiving end of angry phone calls and posts on the BOI. While this may work (for the seller) if you are looking for a quick buck or only selling one animal a year, it is a short trip to bankruptcy if this is a long term endeavor for you.

I think these "subjective" issues are one of the reasons some of us work so hard on reputation online and put weight to it. A buyer is more likely to "take a chance" with someone with a good reputation on their opinion of an animal over someone that has a poor reputation.
 
Interesting post. Even within your thread you list items that have different degrees of subjectiveness to them. Like Daniel said, the CB/CBB issue, and the LTC issue, even the feeding and tameness issue to some extent can be addressed by asking the the right questions. Terms like Screamer and rare however are pretty much sure fire ways to get me to completely ignore your ad. 9 times out of 10 the animal in question is neither, and the price is outrageous. I think the most used word in Ebay ads is "rare" and like I said, the item is usually far from that.

You raise an interesting point in your hypothetical (at least I hope it was) scenerio regarding the Leopard gecko. Other than voicing your supreme displeasure, and hoping that the person has a satisfaction gaurantee (which he probably doesn't considering the ad he placed)

At least we have the BOI. It may not give us any financial satisfaction but at least we can express our displeasure and hope to keep some of them from doing it to other people.
 
As a hypothetical... consider the situation if it was introduced into small claims court rather than being an issue of reputation and public consensus...

Most states will refund monies paid for a misrepresented item, but proof needs to be provided that there was a misrepresentation. Emails, copies of ads... whatever... you can prove it was advertised in a certain way.

Now where would the lines be drawn (in general, I know everyone will have slightly different tolerances, but I'm interested in hearing what they might be) for misrepresentation.

If the ad is true but deceptive... technically all the terms can be applied but the "spirit" of their application is incorrect.

Even in terms of misrepresentation, if you see a situation on the BOI where there is an argument about some of those subjective terms, just how far off would the animal sent have to be?

The issue concerning me the most right now... which I will pretend is just hypothetical so we don't end up discussing the specific situation with the parties named... is the recurring "Hypo healthy" boa...

We all know hypos aren't always those light colored impressive and unique animals...

We all know that it's normal for some species to go off feed or lose weight at certain times of the year...

Is it still appropriate to label an animal as hypo when it doesn't look as light as most other hypos, but has the genetics... And is it appropriate to sell an animal as healthy when it's underweight... but has a justifiable and normal reason for being underweight considering the species?
 
Is it still appropriate to label an animal as hypo when it doesn't look as light as most other hypos, but has the genetics... And is it appropriate to sell an animal as healthy when it's underweight...

I think the answer to the first one is yes. If the hypo look in boas is created soley by having the gene, then even if it's a horrible-looking hypo, it's still a hypo. Someone wanting to buy a hypo based on looks will probably pass it by, but if someone's just looking for genetics, they may pick it up. It might be better to price the hypo boa a bit lower due to its less attractive appearance, but it'd still be a hypo and should still be sold as such. To take a different tactic... what if someone was looking to buy a boa that was decidedly NOT hypo, because they didn't want the hypo gene appearing in their projects? Would it be fair to them to sell them a presumed normal which was really in fact a grade-B hypo? It may sound silly, but it's quite possible.

To answer the second question, I'd say no. If an animal is underweight, even if it's common for the animal to be underweight, it's not 100% healthy. My preferred solution would be to get the animal back up to weight before selling it, but if that isn't an option, then sell it as an underweight animal and explain why. If it's truely common for that species to be underweight, then any knowledgable buyer will take that into account when deciding whether or not to purchase the animal.

Just my two cents.

-Kat Hall
 
Back
Top