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Telemarketers ...please read

Richard please. These telemarketers get a pretty good wage for sitting around being hung up on. They choose this job because it is easier than lets say Burger King or Taco bell. And the pay is more.
When they CHOOSE to work at a company they are CHOOSING to take all the bull crap that people put out!
These telemarketing places are not so rural you see cows on the way to work, generally it is smaller places with lower cost of living, but the average is about 30 to 50 thousand people in the area. They could work for Merry maids or waitress, they don't because they like the money for sitting on the phone.
I am fully aware of circumstances. I am fully aware that they know what they are getting into. No matter what we do on the other end of the phone they still bring home the paycheck.
 
By that logic, no special anything should be extended to any POWs that are rescued, because they knew it was a possibility when they signed up for the job. The logic I see being used to justify people being asses to telemarketers is that they (the telemarketers) should have expected that when they hired on. When a cop is shot, does everyone say, "Well, he should have known that could happen when he applied for the job." And please, they don't "invade your home." That's like saying spam invades your home, or commercials on tv. Only difference is you can be a jerks to telemarketers and maybe make someone feel like crap, but you can't do that to spam or commercials. It's a big excuse to be a jerk to someone.
 
I think you are reaching here. Putting telemarketers in the same classification as soldiers or police? Arent we mixing apples and oranges here?
Yes we all bleed the same blood, but telemarketers are not putting their life on the line.
Like I have said, I have a son in the Navy, I have worked in the computer end of telemarketing, they couldnt be further apart.
The telemarketer that succeeds are the ones that don't take the job personally. That don't whine every time someone says something mean, who realizes that they are never going to see the person on the other end of the line nor is it likely they will talk to them again. And they laugh at those rude hang ups.
The person who can not have that attitude should not take the job.
How can you even put the telemarketer who wants to find out how your new microwave is doing vs. our men and women fighting for this country?
Your way of thinking just boggles the mind.
Sheesh, you amaze me. LOLOLOLOL
 
Richard were you once a telemarketer ? no offense but i have to say you have set yourself up for what will follow .POW fought for someones rights that they themselves as a country couldnt do them selves so yes a POW deserves a special mention and notice in society they did it because people like you and I wouldnt do it or choose not to .
When a cop is shot, does everyone say, "Well, he should have known that could happen when he applied for the job." And please, they don't "invade your home."
Click to expand...
well i say they should have known the risk when they signed on BUT they did it voulantary not by a gun to the head .. same as telemarketers no gun simple choice . and yes i would if able complain to tv EXCECS about the stupid @ss commercials they show , and to say to be a jerk is to use telemarketers a a scape goat is .. well absurd i fully retain the right to be rude to anyone at any given time when they invade or waste my time with something has no importance in my life .. I am selfemployed so iknow the ups n downs of the world but yet i dont sit at home and call people and ask .. would you like a new kitchen .... ( No thank you ) are you sure ill knock off 10% ( no thank you ) well if i knock off 10% and give you a free sink base would you buy my cabinets ? ( no thank you i need to go ) ok before you go why wont you buy my cabinets ? ( heres where the call goes south ) see after 2-3 no's the point shopuld be very clear as to why im not interested in the damn cabinets or anything else you have to say becasue at the initial time of decling the product there should have been yeah maybe one more attempt in the sale then drop it say thank you have a good day and make the next futile call but to answer the phone and have a recording to tell me me to stay on the line for a very important offer a operator will be with me shortly ? what the !!!! click
then as soon as i get back to what i was doing be it work or sitting on my @ss it rings again with the same VERY IMPORTANT message and a voice ya im gonna be rude you bet your paycheck because i didnt call asking about it so how bad do i need what you are selling ?
 
Well Alan said it much nicer than I. But when you start mixing apples and oranges I tend to get sarcastic.
Still laughing, you have got to be joking.
 
An Idea

In the scope of hostage or holdoff situations the police will set up bright lights and turn on loud music for sleep deprivation. Why dont we just give the telemarketers the guys phone number and tell them he has 10 credit cards all with an available balance.

Better yet, lets give them Saddams phone number.....that idiot would give up after 14 hours of non stop ...."hello mr Hussein, would you be interested in ****.


Well anyway food for thought
 
Actually, I have never been a telemarketer. What I find upsetting is the apparent double standard. It's ok to be an ass to a telemarketer because of what they do. Does that make it okay to be an ass to the valets? How about to servers? Should you bite off the meter reader's head because they need to get into the back yard? Is it okay to toss rotten food at a garbage man? They should expect to get dirty and smell bad anyway.

I agree that being called by telemarketers is annoying, I don't like it anymore than you do. But I don't use that as an excuse to insult someone for doing their job. It doesn't somehow make them more deserving of being berated. Believe it or not, when funeral homes aren't hiring, no burger place will hire a person with a degree in Mortuary Science because you are overqualified, but telemarketing places don't care.

It's fine to be annoyed, it's fine to hang up on them, it's fine to be a jerk and berate and insult them, but that is exactly what it is, being a jerk. You are free to be a jerk if you like, I would fight for you to have that right, but I am free to call you a jerk if you act like one.

I can't believe I am the only person here saying that another person's job is not justification for treating them like crap. :unhappy:
 
Telemarketing as a job

First of all, I don't know many people who choose telemarketing because it's the ONLY option, it is simply the one they choose. Truthfully, I could give a rat's butt whether someone is working to raise a family, give all their money to a religious cult, or support a gambling problem. Why they're working is not the issue, and I think the martyr-speak about taking food out of children's mouths is a bit over the line, don't you?

Secondly, I am a salesperson, although not a telemarketer. I appreciate good salespeople. After 20 years in the business, I have a true admiration and respect for good salespeople, whether they're convincing me to Super Size it or selling me a used car. There's a way to be a decent telemarketer, and then there's the way that 99% of telemarketers do it. If you begin the conversation with "I apologize if I'm disturbing you, but I'd like to tell you about our brand new widgits if you have a moment" you're likely to get a reasonable answer. The problem is that most telemarketers are reading from a script, they don't listen to the person on the other end of the line, and they have no interest in or knowledge of what they're selling.

Has no telemarketer ever been taught that you sell with your ears and not your mouth? Most telemarketers seem to work under the assumption that as long as they keep talking, they're making progress. Unfortunately, many are even TRAINED to believe that. I don't know about you, but I feel a little insulted at the idea that I don't really know that I need aluminum siding on my house unless someone who can't even spell aluminum calls me on the phone to tell me that.

I've never bought anything from a telemarketer, even if I was interested in the product. The truth is, they are selling nothing that I can't buy elsewhere, and I refuse to encourage this sabotage method of sales.

I don't verbally abuse telemarketers. I simply say "No thank you" and hang up while they're still in mid sentence. I can't tell you how many times that's resulted in getting the same call the next day. It gets aggravating, and I fully understand why some people become enraged over the intrusion. Fortunately, I'm not easily ruffled.

Most telemarketers hate their jobs and it shows. I guess my recommendation is to let the experience serve as encouragement to find something else to do in order to earn a living.
 
Look if a telemarketer is polite and takes no the FIRST time I say no thank you, then I don't get rude, I just hang up.
That is usually not the case. The minute they do not take my no for an answer THEY are being rude to me. I then have every right to be rude back! Sometimes I am working, sometimes eating dinner with my family, or sometimes just sitting on my duff watching a good movie. I have a private phone number. I have on my answering machine that I do NOT accept blocked calls. Does this sound like a person who wants calls from telemarketers? I think not.
It is the company that are supplying our numbers, yes supplying, NOT just random. And they do hire ANYONE! Am I to assume that the person on the other end is a nice person? When they have all my information. I have seen hackers get into these jobs.his readers. I know first hand what they can do, even to the extent that I have had to fix what they screwed up. Work release people get hired. Do you not get the big picture?
I am against these companies. I am against the fact that they have all my info, my name, where I live, my number, my SSN, my mothers maiden name, my acct numbers.
The more I say no thank you and tell my banks I do not want on their list (which even tho it is a pain in the a$$ I do) the more I am contributing to stopping this.
Like I said before, you have to take that job in stride, know that people do not want to talk to you and pick up your paycheck at the end of the week.
 
Terese is 100% right, they do read from a script, and there is to be NO ad libbing! If a question is asked they go to a different screen to get a direct response. They are not allowed to waver from the script.
Not bad for money for just having to sit there and read. Oh wait, press an occational button.
 
Agree

As a person who spent most of his adult life in sales. I jokingly refer to telemarkets as a lower life form. Like Terese I was trained to be professional, that means listening!!! Finding your customers need not trying to fit him(or her) to your need. And like Terese I very much enjoy being sold by a fellow professional.

The point of all of this is and Rozann stated it best. When you ignore a "no" your being rude. Maybe that doesnt really justify being rude back(especially in our new "kinder and gentler" society) but your invading my time and life at least have the courtesy to listen to me.
 
So who is it that forces you to stay on the phone? Like I said, a person's job is not justification to be a jerk to them, especially when they are, as has been pointed out by Rozan, reading from a script, and not, in fact, making the decision to ignore your no. What you are doing is shooting the middle man.

You know, for that matter, you should expect to get telemarketer calls when you get a phone, so you deserve whatever you get. Right? You knew it was going to happen going into it, so what are you complaining for? Hypocrisy.
 
OH Richard, you are too amusing!:D
There is also a script of what you are supposed to say if someone wants to be taken off the list. Many times you are not though, although they read from the script actually writing on the form to take someone off seems to be a little more difficult! Beats me as to why.:eek:
When a person PAYS extra to have their phone unlisted they do NOT expect solicitors to call.
By the way Richard, My name has two n's at the end ;)
 
Forgive me, the mispelling was not intentional. :)

On the contrary, everyone seems to expect to get them regardless, as the info is culled from banks and credit agencies and such, none of which care whether or not your number is private. This being the case, according to the logic used to justify berating and insulting telemarketers, if you didn't want to or couldn't deal with telemarketers calling, you should not have acquired a phone, as there are other forms of communication available.
 
Richard,

I think rudeness as a telemarketer is a known "hazard" of duty for them. You either get thick skin and blow it off or get out of the business. To look at it with your previous comparisions, cops have to deal with rude people on a daily basis (you pull them over and when you walk up to the window their not in a good mood immediately). My brother is a state cop in CA and I asked how he puts up with. He said he stopped noticing after about 6 months. A driver opens his mouth and all he hears is the school teacher from Peanuts cartoons "Wawawa wa wawawawa".
 
As for me, I say "No thank you; I'm not interested."

The second time, with a little tension in my voice, I say, "I'm sorry, but I am NOT interested!"

If that still does not impress the individual, I simply say (as calmly as I can) something like:

"Look, I've done your job before, and I know it's difficult dealing with rude people. However, one skill that you seem to be lacking in your professinal maturity is learning when to stop pestering someone who is trying to be nice to you. Feel free to call back AFTER you've gotten that part of your job mastered, but not before!"

It almost always works, and I hope that it helps the next person on "the list" as well. Who knows . . .I feel better anyway!

Personally, I like what Jerry Seinfield did on his show. The telemarketer called, and Jerry said, "I'm sorry, but I'm kind of busy right now. How about you give me your home number, and I'll call you back when I get a second, OK? . . .CLICK!"

:cool:
 
On the contrary. I do expect my private phone number to be private, I am paying for it. I do expect the banks and creditors and agents for a company to keep my information private.
It must have been a very long time ago indeed and give away my age. But I remember a time when SS told you to keep your number to yourself, it is your own private number. When did that change that people you entrust with it, only because you have to to get an account can abuse your right to privacy?
I do expect it. I do not give out my info because I want to but because I have to in order to get something, like bank acct. phone, credit card a job ect. It is a requirement to these people ONLY because it is added paper work to them if we don't give it.
It is NOT mandatory to give your SSN to police, even if arrested, it is NOT mandatory to put your SSN on your license. I do not do that either. They ask you, but you do NOT have to give it.
OOOPPPPs ranting again.
Bottom line, I do expect it.
 
Richard,
What it boils down too is that these people know what they are getting into before hand. Quality control at these places are a joke.
You don't think these people get bored sitting there for eight hours? They can a do get rude. They talk to each other in between calls, have a great ole time. Draw, dont pay attention.
They want the pay check and that they get.
I do understand where you are coming from, I am not rude to them when they are not rude to me. Guess I was just in the mood for a little debate. :)
Your time and knowledge might be better spent than defending telemarketers.
 
Uffern - I can't believe you would put in a comparison of telemarketers with police and military personnel! But let's go the whole nine yards with it.

Both the military and LEOs fully know what their job entails and they take it based on that knowledge. Just as telemarketers should. If they can't accept the down side, then they shouldn't take the job. All of them need to go into their job with their eyes open and fully prepared to take what they can expect to receive from it and because of it.

If I were a bad guy either in a military operation or in a criminal investigation, I would probably not look upon those guys coming after me with compassion, and neither would I be inclined to hold my fire simply because they are only doing their job. It may very well be that, in my mind at least, I am within my rights doing what I am doing, and they are infringing on that right. Of course the difference here is that I may be engaging in activities where there is a presumed likelihood that I would come under the attention of these people and I am doing what I am doing with that being understood as the ground rules.

As far as telemarketers are concerned, no, having a phone doesn't implicitly grant them my permission to use it to throw sales pitches at me, nor restrain me from not appreciating it and letting them know about it. Just as my having a door to my house that might happen to be unlocked be an implicit invitation to anyone inclined to just walk in and make themselves at home in my house. I am paying for the phone service for MY use, not theirs.

Further, to say that they may have no other option for employment and should be tolerated because of it, is pure nonsense. The very same argument could be used if they couldn't even land that telemarketing job, and instead had to lead a life of crime in order to feed their family. So one of these poor souls threatening me with a tire iron should be simply handed over my wallet in recognition of their pitiful financial state? And such a person might be aghast that I would resist their overture for separating me from my money, or would they expect it and understand it comes with the territory?

If a person doesn't like the necessities of a job they have chosen, then they need to change the job, not expect the rest of the world to change in order to accomodate what they want.

IMHO.
 
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