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Bad Guy The Exotic Egg

It does not matter what was said. What matters is that you legally owe me money that refuse to give me. That is the matter at hand, not emails, not Facebook, PayPal is the concern here. Now you can view my PayPal at the beginning of the thread, indicating that I gave you 302 dollars. You angrily sent me 150, leaving 152 "missing"? Do you not have the money, because that would be understandable. But with all this talk of my "learning a lesson", it sounds like you're trying to hold my money just be a b*tch. I think most would probably agree at this point, you don't like me, you don't like that I need certain things in a shipper (like comfort in knowing that you even know what a Live Arrival Guarantee is, which you've shown that you don't), and you are holding my money because I "sent you so many messages". As a business owner, you should understand that communication is a large part of making revenue. I still don't understand why you cancelled the order and called me names and took my money, but I want it back or, yes, I will sue you.
 
No your Mother said she knew where I lived and I'd be sorry I ever heard her voice, and more. What's wrong with you people.

I didn't copy the whole thing cause your email is on it, believe it or not, I'm not a horrible person. You know very well this is the letter I sent you, I can put the whole thing on here if you like, and just so it's all here and we can really be childish--
Didn't get bossy about what sex the animals was--try looking up, 3/6, 4/16, 4/3.
I haven't lied about any of this, can you say the same.
 
kdlarson said:
No your Mother said she knew where I lived and I'd be sorry I ever heard her voice, and more. What's wrong with you people.

I didn't copy the whole thing cause your email is on it, believe it or not, I'm not a horrible person. You know very well this is the letter I sent you, I can put the whole thing on here if you like, and just so it's all here and we can really be childish--
Didn't get bossy about what sex the animals was--try looking up, 3/6, 4/16, 4/3.
I haven't lied about any of this, can you say the same.
Click to expand...

Who really cares at this point?? You admit owing the money - so PAY IT! You're looking like a petty child and it's costing you future business. Already has!
 
I'll say it once more, I DO NOT CARE WHAT WAS SAID. YOU OWE ME MONEY. End of story. Pardon me while I celebrate the birth of the first of our season's ciliatus. What a refreshing surprise for such a miserable day. I wonder if all this injustice awoke him from his embryonic slumber (lol).
 
If she does not refund soon. Jam up her paypal with a dispute. She will not be able to receive/send money while in dispute. Also, she cannot prove anything was shipped (whether paypal approved or not), hence you will win by default.
kdlarson----- everybody can be annoying at times. bottom line is--------------------YOU OWE HER A FULL REFUND-------------------
 
kdlarson said:
No your Mother said she knew where I lived and I'd be sorry I ever heard her voice, and more. What's wrong with you people.

I didn't copy the whole thing cause your email is on it, believe it or not, I'm not a horrible person. You know very well this is the letter I sent you, I can put the whole thing on here if you like, and just so it's all here and we can really be childish--
Didn't get bossy about what sex the animals was--try looking up, 3/6, 4/16, 4/3.
I haven't lied about any of this, can you say the same.
Click to expand...

Still not seeing any screenshot evidence.
 
In a BOI I would recommend proving your side, as OP is doing.
If you don't want this to continue anymore, just refund the OP fully. Real life service is nowhere near online service, you are claiming is "excellent". I'm seeing foolishness and childishness that will kill you in the reptile business.
 
Look what I just found!

On a side note, look what I just found! And yea, Monday I'll start with the PayPal jamming. I'm gonna call them up and make sure everything is settled fairly. She was incredibly childish trying to explain herself to my mother over the phone, justifying her deplorable outburst of rudeness because I "need to learn a lesson". And she really did not want to discuss the actual matter of MONEY she owes me. I think the lesson here is, don't run a business if you don't like dealing with customers. :thumbsup:
 

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Hello All,
My name is Armen. I go by Rhacoboy on this forum, and RhacsEtc on most others. I have been using fauna for several years, and the BOI is one of my favorite things about this forum.

I have known Kim for about 9 years. She has been vending at the Taylor, MI reptile show that I regularly attend, and she worked at a pet store that I used to frequent. She is one of the most honorable, honest breeders in this business, and I am disgusted by the accustations and alligations against her. Kim has BY FAR some of the best stock, and has been a reputable breeder who has had nothing but positive things said about her for several years, until this post.

OP, it is funny how you can call someone childish, yet you have your mother calling her and threatening her? Go ahead, call your lawyer, in the meantime I hope Kim will be filing a police report due to the fact that she was threatened by your mother. Practice what you preach, OP. You calling her childish is very hypocritcal.

I rarely reply to these posts, but seeing one of the best of the best getting slandered on this forum calls for a response.

I know that what everyone see's in this post is STRICTLY based on what the OP and Kim are posting in this thread, so I would like to go off of what has been posted.

First off, Kim states that A LIVE ARRIVAL GUARANTEE REQUIRES SYR, and SYR insurance to be purchased. Without that, you will not get the live arrival guarantee. This seems to be an industry standard. When I ship, I use SYR. I ensure the package and in that case the live arrival guarantee stands. If the buyer waves the insurance, they then wave the live arrival guarantee. She told you "If I use ship your reptiles, they have insurance you can buy, its 2.50 for every 100, any of the others don't have it on reptiles." So if you, OP, had paid to use SYR, she would have guaranteed the live arrival with the SYR insurance.

You both then agreed that she would ship the package to YOUR DOOR on the 10th.
You: "So you can get it delivered on the 10th to my door? I really really appreciate you working with me."
Her: "Yes, to your door on the 10th."
You: "Thanks very much."
Her: "Your welcome."

There, its settled, right? Wrong. THEN YOU SAID THIS:

"One more question, when you send out the leachie can you please request it be held at the Fedex facility?"

She then explained to you why she would need to change the date of the shipment; because all other packages are being picked up on the 10th and delivered on the 11th. She isn't charging anyone for pick up on the 10th, that cost she is EATING. So she would need to eat the cost of pick up on BOTH the 9th and the 10th in order for you to have the animal held at the FedEx facility.

Make sense? Does to me.


Then you changed your mind AGAIN!! At this point, one cannot blame Kim for getting a bit flustered/frusterated.

It seems to me that bits of this conversation are missing, and it also seems to me that there were e-mails sent back and forth (based on what you AND Kim have said), that none of us fauna viewers have access to.

I hope that the two of you can civily resolve this, and I hope that these posts do not ruin anyones opinion of Kim. There are DOZENS of people who can vouch for Kim, her animals, and her business practice. If you have been in this business for 10+ years, and you have NOTHING bad ever said about you, that goes to show that she has clearly been doing something right all these years.

Also, she has told you she is going to refund your money, and she has already refunded half. Your payment was sent in four different pieces, why is it unacceptable to be sent back in four different pieces?

OP, please, tell your mother to cease all the threats. A lawyer is one thing, but police action should be taken if any threats are made, IMO.

Good luck to all involved parties,
-Armen
 
If the buyer is such a bad customer, and he/she just might be more trouble than they are worth, why not send back a full refund and tell them they are not worth the trouble?

Dave
 
Rhacoboy said:
Also, she has told you she is going to refund your money, and she has already refunded half. Your payment was sent in four different pieces, why is it unacceptable to be sent back in four different pieces?
-Armen
Click to expand...

I understand what you're saying, but even if it's refunded in parts, wouldn't it be better to not say some of those things to the OP? I feel it's unacceptable for Kim to do a refund in 4 different parts, I just feel it's a little suspicious. This isn't a thread based on 10 years of experience, but a current situation, although background history is important. :)
 
Hey there

Hey man, saw her calling you to action on Facebook. Good of you to defend her. However, I don't need to pick apart your poorly formed story of events because my proof that Kim owes me money means just that. I am asking for that money, this is the entire issue, I don't know if you're missing that part or not. A payment plan is a plan that both participants discuss and agree on. We discussed and we agreed on the oh-so-"painful" payment plan that you can view on the first page of this thread. We had no agreement on her holding half of my money for spite. So she owes me a refund in full. That is what I will settle for. And I will be contacting PayPal via phone this Monday, and whatever results from that will hopefully resolve this issue. I've stated before, much before you arrived, that I would rather resolve this the civil way off of this thread. She told me to write this, she challenged me to. You can read that yourself on page 1. So here we are, because she wanted to resolve this issue here apparently.
 
Rhacoboy said:
"One more question, when you send out the leachie can you please request it be held at the Fedex facility?"

She then explained to you why she would need to change the date of the shipment; because all other packages are being picked up on the 10th and delivered on the 11th. She isn't charging anyone for pick up on the 10th, that cost she is EATING. So she would need to eat the cost of pick up on BOTH the 9th and the 10th in order for you to have the animal held at the FedEx facility.

Make sense? Does to me.
Click to expand...

ok first off.....this makes no sense what so ever....if she agreed to ship out on the day requested in the first place, it is a simple click of a button to hold at the Fed Ex hub...it costs nothing extra, it takes no extra effort when shipping out on the shippers end....just a click of a button when printing out the label...which is also VERY EASY to edit if it's already made, as long as the shipment has not been sent yet....which obviously it had not.

Rhacoboy said:
Also, she has told you she is going to refund your money, and she has already refunded half. Your payment was sent in four different pieces, why is it unacceptable to be sent back in four different pieces?
Click to expand...

and it is unacceptable because that is not how the LAW works....there is a huge difference as a seller, when you agree to accept payments over a period of time from someone....than when you are a seller REFUSING to give someone their full refund simply because you want to throw a temper tantrum.
 
From what I've read, I haven't seen a single unreasonable request from the buyer, especially one that would warrant this kind of behavior on the seller's part. Convenience on the seller's end shouldn't be a priority over the animal or the customer. If the seller accepts payment(s) and then cancels the sale, they should absolutely be prepared to fully reimburse the buyer upon cancellation.

That being said, I can't figure out where the seller refused to refund the remaining balance. The first time the seller even appeared in the thread was almost 20 posts in, and by that point she was already accused of keeping the money. Am I missing this part of the conversation? Correct me if I'm wrong, I just find that kind of confusing since this entire argument has been about the refund.
 
Willow said:
ok first off.....this makes no sense what so ever....if she agreed to ship out on the day requested in the first place, it is a simple click of a button to hold at the Fed Ex hub...it costs nothing extra, it takes no extra effort when shipping out on the shippers end....just a click of a button when printing out the label...which is also VERY EASY to edit if it's already made, as long as the shipment has not been sent yet....which obviously it had not.



and it is unacceptable because that is not how the LAW works....there is a huge difference as a seller, when you agree to accept payments over a period of time from someone....than when you are a seller REFUSING to give someone their full refund simply because you want to throw a temper tantrum.
Click to expand...

Have you ever shipped animals before? Or had anything picked up at your house?

That is not a free service, and THAT is what Kim is referring to.

Armen
 
eyelashexotics said:
From what I've read, I haven't seen a single unreasonable request from the buyer, especially one that would warrant this kind of behavior on the seller's part. Convenience on the seller's end shouldn't be a priority over the animal or the customer. If the seller accepts payment(s) and then cancels the sale, they should absolutely be prepared to fully reimburse the buyer upon cancellation.

That being said, I can't figure out where the seller refused to refund the remaining balance. The first time the seller even appeared in the thread was almost 20 posts in, and by that point she was already accused of keeping the money. Am I missing this part of the conversation? Correct me if I'm wrong, I just find that kind of confusing since this entire argument has been about the refund.
Click to expand...

She said that I would "maybe" get my refund "sometime next week". That's unacceptable.
 
Rhacoboy said:
Have you ever shipped animals before? Or had anything picked up at your house?

That is not a free service, and THAT is what Kim is referring to.

Armen
Click to expand...

It would have been balanced out by the free "live arrival guarantee" I ended up paying for in the end. That's fair enough to me.
 
eyelashexotics said:
From what I've read, I haven't seen a single unreasonable request from the buyer, especially one that would warrant this kind of behavior on the seller's part. Convenience on the seller's end shouldn't be a priority over the animal or the customer. If the seller accepts payment(s) and then cancels the sale, they should absolutely be prepared to fully reimburse the buyer upon cancellation.

That being said, I can't figure out where the seller refused to refund the remaining balance. The first time the seller even appeared in the thread was almost 20 posts in, and by that point she was already accused of keeping the money. Am I missing this part of the conversation? Correct me if I'm wrong, I just find that kind of confusing since this entire argument has been about the refund.
Click to expand...

Also, I believe her blatantly ignoring my requests was also indicative of such.
 
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