I wanted to post a message here about The Mouse Factory. I have been doing business with them for the past 3 or 4 years and never had any problems with anything. They properly package all of their feeder mice and they have always arrived nice and cold. It seems that their shipping prices have always been reasonable as well.
The other day, I finally had a problem with one of my orders. For the first time, they sent me the wrong order. They sent me packages of mice in sizes that I did not order or even need. Let me assure you that this has NEVER happened to me before in the past 3 or 4 YEARS. I called them up and they sent out my original order right away and allowed me to keep the incorrect order. They apoligized and handled the mishap perfectly. They have been very reliable and have an excellent product, and now I even know that if a mistake is ever made, they will definitely do the right thing to correct it. I highly recommend dealing with them.
Jaren Martineau
The other day, I finally had a problem with one of my orders. For the first time, they sent me the wrong order. They sent me packages of mice in sizes that I did not order or even need. Let me assure you that this has NEVER happened to me before in the past 3 or 4 YEARS. I called them up and they sent out my original order right away and allowed me to keep the incorrect order. They apoligized and handled the mishap perfectly. They have been very reliable and have an excellent product, and now I even know that if a mistake is ever made, they will definitely do the right thing to correct it. I highly recommend dealing with them.
Jaren Martineau

