Bad Guy Tommy Munoz

[pneuke]

two of the four are showing color now, the big male I already had. Those pics were right after unboxing-he sent two males, two females.

 

[Kristi23]

two of the four are showing color now, the big male I already had. Those pics were right after unboxing-he sent two males, two females.

Can you take recent pics then?

 

[Black Adder]

Exactly. I've been waiting months to both ship and receive geckos right now. I lose sales in the winter and even in the summer, but I'm ok with it. The animals should always come first.

I actually have 5 snakes sold right now awaiting on a weather break to ship, NOBODY will be telling me , the seller, when it is good to ship, the animals health comes first.
That being said I have purchased animals from Tommy previously and we had excellent communications, he shipped the day he said he would and they were exactly as described.
I realise not everybody will have the same perceived 5 star experience but he never gave me the impression of intentionally being out to scam anybody ever.
I am sure he will make this right

 

[Snake-Queen]

The screenshots Thomas posted are illegible & I am not straining my eyes to read them.

Mike, could you post updated photos of the animals you received?

 

[juliasara]

Waiting for shipping this time of year is almost to be expected, sometimes people wait weeks or even months for safe shipping weather. As for the refund, if it states in Tommy's tos that he does not issue cash refunds (I haven't read his tos so I'm not sure what his rules are, but the no cash refunds is very common from what I've seen) then him agreeing to issue you a cash refund was a nice thing for him to do. If the funds are in limbo and he asked you to wait I don't think that's unreasonable. In my opinion it is a little unreasonable for you to ask him to use his debit card to put money into his paypal so he can send your refund right now, I don't think it's fair for him to have to put even more money in limbo simply because you didn't want to wait for safe shipping weather. I'm sure like a lot of us he has a family and responsibilities outside of his reptile business. He could have told you no cash refunds and all he could offer was a store credit, and depending on how his tos is worded, could have been completely justified. I know waiting stinks, no one likes to wait, but I'd just be happy he agreed to the cash refund and patiently wait for it.
I know this is slightly off topic but in the pictures it appears the 4 new critters are housed with the one you already had as soon as they were recieved, is that correct?

 

[Rockabirdie]

Mike has agreed to receive the animals. Shipping out tomorrow.

 

[Snake-Queen]

That is good news.
Thank you for the update.


Sent from my iPhone using Tapatalk

 

[pneuke]

we have come to a settlement hopefully and he has agreed to send the animals. I will update when complete.

 

[Lucille]

Mike has agreed to receive the animals. Shipping out tomorrow.

Excellent. Prior to shipment it might be wise to call Paypal? To make sure that neither party has unintended consequences from the Paypal claim the buyer said he filed.

 

[JButera]

Kudos to both of you.

 

[Rockabirdie]

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