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Trouble ordering from Top Shelf Exotics

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NdIndy

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I've been wanting to purchase a pair of balls that Top Shelf Exotics is advertising. I've left 2 emails and called about a dozen times. Emails have gone unanswered and all calls go either straight to a machine, or I sit on hold for a few minutes and then get a machine. I've tried calling at different times of day within their posted hours. Is this a normal problem with their customer service? I've spent 3-4 days not counting the weekend trying to give them money!
 
That's not normal at all. Have you tried pm'ing him from here? He's here all the time.
 
I apologize for your trouble. We've been VERY shorthanded, not to mention the people who provide our toll free service have been working over the past few weeks to resolve some connectivity issues with our 877 service.

You may contact me DIRECTLY at [email protected] and I will be more than happy to assist you.

I have also taken the liberty of searching our sales emails to find your inquiry. I only found one dated 3/14 but I will be certain to issue a reply within the next few minutes. Thanks for your patience and patronage.
 
hey

hey im interested in buying from you but dont want to ship. i wanted to know if you have a ficilty i can visit or can pick up from. let me know when u get a chance to thanks alot
-Naem I
 
Chris,
Thanks for the reply, you have been paypal'd. If you're that short handed, the problem may be in excess inventory. Feel free to send me as many animals as you need to in order to even things out :)
 
NdIndy said:
Chris,
Thanks for the reply, you have been paypal'd. If you're that short handed, the problem may be in excess inventory. Feel free to send me as many animals as you need to in order to even things out :)
Click to expand...


LOL! :rofl:


Never thought of it that way.... ;)

Thanks for your business. Our sales department will confirm your payment within the next 24 hours and your order will ship as soon as weather cooperates with us to ensure safe live arrival. This upcoming week should be a bit promising, we've waited oh so long to see evenings with temperatures over 30 degrees. NY winters simply suck.... :bawling:

Thanks again!
 
So I've heard. A friend of mine, same guy that got me going on herps, used to live up in Buffalo. 'Says the snow gets to be a little deep at times. We've been in a drought for the last 5-6 years so haven't seen much snow. But the nights are getting down around -17 before windchill. Wouldn't bother me so much if I didn't work nights.
 
NdIndy

Hey we have been in drought for that long here too. It seems to be directly related to Idaho seeding the clouds. Some big wig dept (Forest service or FWG or something) from here tried to have a meeting with thier Big wig dept on Feb 14th but Idaho big wigs never showed. Ranchers and farmers feed stores etc all suffering big time. our economy stinks. :hot: :hot: :hot:
 
I was in idaho and montana for a wedding / fishing vacation 2 years ago. I'll never go back to idaho. lol

The 114F degree summer day ensured that....... Montana however was wonderful as always, I try to make it up there every other year or so. I own a cabin outside of missoula.

I'm all for sunny and hot, but Idaho was just insane..... I definately was not expecting it. I do believe it was some type of record.... sometime around the end of June.
 
Chris,
Please check your email for me.
thanks,
nd
 
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