Rosy boa: died weeks after she purchased it and was pissed b/c we didn't refund her....you ALL agreed that over that time span it was not our responsibility....
If I'm not mistaken what was meant was that you can't be held responsible during that time span, which is quite different than saying it was not your responsibility. For example: someone buys a snake from you, the snake does poorly for whatever reason. You guarantee the health for seven days. The snake dies on the 8th day. You can't be held accountable for the death but yet you are responsible because the snake was doing poorly from the start. Get the difference?
Regards.