CwnAnnwn
Active member
The parents are irrelevant huh?
Interesting.
And no, the sellers job isn't complete.
So if I had received the package a week later and the b NO longer box was crushed, then as long add the box was showing delivered... The seller wouldn't be required to work with the buyer to file a claim?
And I will post a copy of the report
I want to make this very clear. Fedex requires you to sign a waiver when you ship an animal. That waiver releases them from all responsibility about that shipment. Your seller had to sign that waiver to ship your box. If he did not sign the waiver, he violated fedex policy anyway. Which means you can not file a claim. Even if he did start a claim, he would have to admit that he shipped a animal with out telling fedex OR he signed the waiver saying they have no liability with that package.
I am currently getting set up to send and receive live animals. Part F of my waiver says.
"Company agrees to waive any right to receive adjustments, refunds or credits under the Money Back Guarantee Policy as defined in the FedEx Service Guide in effect at the time of shipment."
So, no. You can not get a refund. He can not get a refund. Fedex will tell him to read the waiver he signed to ship you the animal.
If it was stolen, blow up, stomped, or given to puppies, the answer would be the same thing.
The buyer nor seller can file a claim. Which is why the seller has checked out on this one. He knows it is a lost cause.