GREG CARFI IS NOT SO HONEST.....OH NOOOOO....
Well, here’s the response that everyone out there’s been waiting for. I find this site very interesting. How about with Mr. Carfi is less than honest. Back in May of 2008 he contacted me at around 6am on a Sat morning via email. He was interested in some Boas we had for sale. I replied back and he requested a few pics. I proceeded to walk out to the warehouse and take more pics of the snakes that we had available. He found a snake that he liked and made a purchase through PayPal. I told him WE would ship on Monday. (Two days later) He made a few phone calls on and off through out the day of which we conversed. He then stated the next day to HOLD off on shipping until he could see some more snakes. I told him we had some 08s that would be ready in a few weeks. And he said he would wait. Well a week went by with numerous phone calls from him, just making small talk and wondering if I could take some pics for him of the new ones. I told him at my convenience I would as that is not a priority for me to do as they are not even ready to go yet and that I assured him that he would have first dibs on which ever ones he wanted as I didn’t have anyone asking for them, minus our wholesale customers. I stated to him to let me ship his snake as I don’t like keeping something if it’s sold. He told me no, that he wants to save on shipping. I told him, shipping was included in his first purchase and I would not charge him shipping for the others if he purchases them. He still stated no, that he would not accept it and that he just wanted pics of the new ones.
I told him, bluntly, that is not a priority for me. Plain English. I guess he has trouble not getting his way. From this point he began to call over and over, sometimes up to 20 times a day. Leaving some very “weird” messages as to why it’s so hard to send him the picks. He then starting telling me his friend that breeds boas says it’s crazy I would not do it. And I told him, again, they are not ready and that I do have other customers besides him and will not and can not dictate my schedule on his needs and demands. I also told him if he didn’t want to wait then he could purchase some from his friend since, in his words, “They are nicer than yours”. Well at that point, I told him that I would have my wife or one of my employees (Not a family member, I only have my wife and 9 yr as far as family that works for me, the rest are hired on. And no, I don’t have a daughter. Funny, how someone thinks I have a daughter and knows so much but really knows so little.) to send him some pics of some snakes to get a better idea of what he wants as far as looks go. He had sent us numerous pics of different snakes and what he was looking for and I had one employee take different pics as reference to get a better idea.
Well, after coming back from a show, I was sent a very rude email stating that he did not want a snake from me, to keep his money and forget it. It’s so hard to take pictures then I’ll go else where. Then he writes, I bought to Peruvians for 1200 dollars. Just keep your money. I told him in an email, I want to make your happy but you seem to be a person that can not be pleased. What can I do for you? He said nothing. I then told him, I don’t want to keep your snake that you purchased, so it will be sent out the next day, and he again, stated in an email, “No, I will refuse it.” I then wrote to him. Well, when these other snakes are ready, would you like me to send you a pair free??? Or could I give you a credit of double to make you happy? He said no, and to forget it. Then I speak to him a day or so later on the phone and I said you purchased Peruvians? He said, no. Which is it? He can’t even keep his lies straight from one day to the other.
Well, I would say a period of a week or so pasted and I had a storm blow through, screwed up our place alittle, no big deal. My wife and I had a small argument, as most couples do and I left for the weekend to handle some personal issues as to what we had to deal with. I will keep my personal issues out of this as it is NOONES business. I merely told him my wife and I had an argument and had some personal things going on right now and taking pics of snakes, that are not ready to go is not my priority and sorry. Of course, he didn’t like that, but to bad, life is not far, and it’s what you make of it.
He then asked for a refund, I said no, that is not our policy. I stated, our policy is taken after 90% of this business industry, of which I’m sure he did read before he made a purchase from us. He did not answer, even after asking him a few times. Then his personality began to change drastically. He called again and during a conversation, stated if your wife is being a bitch then fuck her. I’m pissed, she sent me out the wrong snake. I told him, you purchased a Suriname and that’s what you got. Then send it back. You got what you asked for. He stated, you send me a label or you will be sorry. I told him I would not and that we did nothing wrong. From that point he proceeded to send threating emails and voicemails. My goodness, if you folks heard them you would come to a conclusion very fast as to what’s going on.
In closing, as I have wasted many, many hours on this individual that I can not get back I would say this;
Mr. Carfi did not read our policy, which is his fault, not ours. If he treated us in a respectful way both on the phone and via email then things may have ended differently. But minus the stuff I left out which I will not talk about, (I do have some tact, and to embarrass him fully is not my reason of writing all of this); I don’t know what to do for him. I could have easily given him back his money, but there is a point in your life when you stand up for yourself and your family. There is a reason EVERY company has a refund/return property. And I can assure you folks, GOD as my witness, I will NOT be physically or verbally threatened or abused and that is why my wife and I decided to do something about it. There are always two sides to every story, the story I have presented is fact, based by my experience, emails, and phone calls. As I have wrote this I email I told Greg to call me tomorrow of which he said he would. I will still extend to him any animal that he wishes to have for the price agreed upon. But as he and everyone can see, I am not budging just because someone else feels they are right and threaten to tell “everyone” online. And in his last email a few mins ago he stated, “I will try to write something positive on fauna.” Why? Why do that, you repeatedly wrote over 50% of the post to yourself, already made your say as you see it, stated that I’m a BAD GUY but then you write I’m a GOOD GUY. Which one is it? I’m so lost. I don’t know how to carry on my life with all this.

Just pick out one of my terrible patterned snakes, as you and all your friends stated and go about your life. What I don’t understand is why do individuals sit around all day and pass judgment on someone when they are not even involved? This world has come to a sad state and if everyone learned to treat others with respect and dignity then we would not have these problems. But then I guess this world and life would be dull.
I can say, I have had many times, when I was not happy with a business. I couldn’t get my money back, when I thought I was right. So I didn’t do business with them any more. Why is that so hard to do? I do know, years ago before I started my own company I thought as many people on here do, but when you do run a business your train of thought does change and you understand different things on a different level. Now, don’t get me wrong, there are many bad business owners out there, and no one in any way is perfect. I have been reading a few of these posts and if you look how these people speak of there experiences I can see it both ways. And there are many I can see are horrible thieves and should not be in any form of business what so ever. But you can see crap some of these people on here write as well and just laugh to yourself. Heck, a year from now I might self evaluate and say, hmmm…maybe I should have handled it this way…or this way. Who knows, I may or I may not. Isn’t that what life is about, learning and growing, bettering your self and the ones you love? What I do know is this….If you lie to someone you are a liar. If you tell the truth, you are a whiner. So as I have stated in one other post, you can’t please everyone. But I know there are many people out there that love this stuff and can’t get enough. Actually if I had more time to waste I would probably get on here more myself and talk about animals and such. It’s actually nice to know that so many individuals have nothing better to do than talk about little ole me. It’s nice, I like the attention. I appreciate all the nice emails that we have received and all the customers that we have that are more than happy with our service. And like the last post, I have said all I care to say about this matter and will not write anything else whether I continue to have positive feed back or negative.
And Frank, NO GUARANTEE ON FROGS, means exactly that. It sucks, I know, we lost 6k on frogs shipped to use 2 months ago. And I was just as mad, so I can relate. But I didn’t whine about it online nor did I point out who the company was. Boy, if you all saw those emails from him and knew who it was you would not believe it!
All in all…..who really cares right? I guess we all do. But that’s just my thoughts.