</span><table border="0" align="center" width="95%" cellpadding="3" cellspacing="1"><tr><td>Quote (Seamus Haley @ Sep. 05 2002,03:07)</td></tr><tr><td id="QUOTE">This may not initially seem related to this topic but, after some slight consideration it should be apparant that it is relevant both here and on many other posts on the BOI.
There is a concept known as neurolinguistic manipulation. A common name for it is "Doublespeak". Politicians are an excellent example. The basic premise, without getting really in depth here, is that someone makes a statement that can not, taken at face value, be seen as negative, confrontational, damageing (or anything else, but for some reason it's usually more bad than good)... But the manner in which it's said leaves the listener (reader) with a very strong impression that there is something negative in there somewhere...
Statements such as "I'm too nice to mention" "I don't think you're a bad person BUT," "I'm not trying to do a badguy post BUT" and of course many FAR more subtle variations. It allows someone to appear to be, on the surface, a genuinely nice, decent and very non-confrontational individual while horribly slamming someone in the eyes of anyone who reads it. Or attempting to anyway, it doesn't always work.
One can also assume, when performing something of this nature, that certain questions will be asked... Thus shifting the "blame" for the release of information onto another individual... "I wasn't going to give his name, but they asked and I couldn't lie"... In this case of course, the seller spoke up before that was needed, but the original post was literally seething with this kind of two faced nonsense. An attempt to try and get back at someone, based in "Buyer's regret" as I think someone mentioned, while maintaining a superficial appearance of being someone other dealers wouldn't mind doing buisness with.
The further posts by the topic starter were full of the exact same thing. And a very crude and unsubtle form that virtually everyone picked up on, even if they didn't realize it.
The "facts" here are as follows... A person purchased a snake, the stated and agreed upon refund policy expired (the debate about the policy specifics don't enter into it at all, they were agreed to, they stand. If they had included three human babies sacrificed by the light of the full moon and had been agreed to, they would stand.)... That person then resold the snake and had a problem with their purchaser... And found themselves suddenly regretting this purchase, very nearly three months later... Outside of any further deals and arrangements that had been made, their first instinct was to go after someone who, at this point, was seriously disassociated from the situation... And to do so in a manner that, despite claims made to the contrary, contained an implicit threat to the reputation of that seller and their continued ability to sell, wrapped in very simplistic doublespeak, apparantly thinking we're all too stupid to see it for what it is...
Further this SAME person has another post asking about ANOTHER sketchy situation that they are trying to evade responsibility for, again with that shifty movement of blame (he didn't say it was 90 degrees, it's fed ex's fault) and a very apparant desire to avoid any responsibility despite claims to the contrary...
If anyone wants to know who to avoid selling to or buying from, Anthony here has shown themselves to be a customer service nightmare on several levels. I would never consider selling, purchaseing, giving, taking for free, taking advise from, touching, looking at, reccomending or interacting in any way whatsoever with this guy or any animal he's ever owned at this point. The swarms of "Not my fault that..." that would follow any interaction or dealings make me want to vomit even in slight contemplation... The excuses and doublespeak and blame shifting and refusal to accept responsibility for anything that occurs are simply too much for anyone honest to have to deal with.
It may not be Jesse Underhill style bad deals and problems... But in terms of headaches I don't think it'd be far behind.
Anthony, thank you for this post, as well as the shipping post, you have successfuly informed me of yet another person with whom I should never contemplate buisness of any nature.
As a side note, that difference between hobbiest and buisness certainly exists in some areas, volume of sales, animals dealt with and perhaps the speed at which transactions happen... But the important issues, Honesty with your customer or seller, quality animals, proper shipping and the manner in which all parties involved abide by WHATEVER agreement is made throughout the entire transaction are all identical. It may take longer to contact a hobbiest, the animals may be shipped in a perfectly servicable and solid VCR box rather than something with a buisness name on the side... But it's the exact same thing in many respects. Occasionally mistakes happen, customer service and satisfaction is one of the most important keystones of the industry... But eighty two days after an animal was sold?! Give me a break, this guy was looking to shift blame and for an easy out to his problem with his new customer, one that didn't involve him taking any responsibility for his own conduct.
Incidentally... Eighty two days is Forty one times the duration of the guarantee, or at least the duration of time to report problems in...
For those guys who offer thirty day guarantees (I commend you, it does show a great deal of confidence in your product and "going that extra mile") Would any of you refund an animal that turned out to be slightly and accidently misrepresented Three years, four months later?
Just a thought.</td></tr></table><span id='postcolor'>
Yoda,
Instead of continuing to spin horse chit into Egyptian cotton (which you do quite well), take your head out and notice that I've not evaded any responsibility whatsoever.
Both of my customers' money has been refunded, so please find something better to do with your time, and let it rest.