Gabriel Burgi
New member
We just recieved our little girl normal BP from Zach. We purchased her from his site, Critterauction.com without any hassle or complication. All communications were quick and straightforward.
Here's a great example of why we'll do business with him again:
Zach and I had agreed on shipping her out early last week. When Zach went to box her up for shipping, he noticed she had a little stuck shed. Zach apologized for not being able to ship her as scheduled, as he said he could not ship her out to a customer like that. He also offered this (direct quote from e-mail): "So I can either ship her next week, after the shed is complete, or I can ship #5 to you tomorrow at the same price (http://serpentpets.net/clutches/BP2.htm). Or, if this has made you uncomfortable enough, I can just give you my most sincere apologies and refund you payment with no hard feelings whatsoever."
That's taking care of your customer!! She's a beautiful little girl, complete with photo ID of parents and feeding records. She was packed perfectly, and looked exactly as described. I would recommend him and his snakes to anyone on this site.
Gabriel Burgi
Here's a great example of why we'll do business with him again:
Zach and I had agreed on shipping her out early last week. When Zach went to box her up for shipping, he noticed she had a little stuck shed. Zach apologized for not being able to ship her as scheduled, as he said he could not ship her out to a customer like that. He also offered this (direct quote from e-mail): "So I can either ship her next week, after the shed is complete, or I can ship #5 to you tomorrow at the same price (http://serpentpets.net/clutches/BP2.htm). Or, if this has made you uncomfortable enough, I can just give you my most sincere apologies and refund you payment with no hard feelings whatsoever."
That's taking care of your customer!! She's a beautiful little girl, complete with photo ID of parents and feeding records. She was packed perfectly, and looked exactly as described. I would recommend him and his snakes to anyone on this site.
Gabriel Burgi