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Bad Guy reptile garage very bad deal

yeah i read they only last about 6 hours and the spider was in transit for around 17 hours thats roughly 11 hours without any heat so we figure she was dead long before she got to us
 
the bad thing is it was so hard to come home and for sure know she was dead she would have been my first subadult morph female i have mostly male morphs i have one baby female morph and a het for albino baby female all my subadult and adult females are normals if this deal would have turned out good the woman would be happy i would be happy but it turned out bad and she got very mean i still want a female spider very badly
 
but it turned out bad
It looks like it did. As bad as any deal gets, the other party should be afforded the opportunity to say something; you should let them know about this thread.
 
I'm going to throw out a couple comments that a lot of people are going to dislike.

- The box, while not aesthetically pleasing, is probably as effective as "the standard" (meaning the loosely fit, single layer, thin styrofoam in a Superior Enterprises box). Yes, there are broken to fit pieces in the outside layer of the one side, but it is double insulated and at least a decent fit. Of course, we can't see the one side because the towel is draped over it...but unless that one side is a total mess, the box would still be functional.
I would never send a box like that, mind you...and I can understand the initial displeasure at seeing it (because I've received worse).

- There's a lot of outrage over the choice of heat packs. I can't comment on the choice without knowing the temperatures involved, but not every shipping situation requires a 40 hour heat pack. I have used 24 hr hand warmers in shipments, and I have received several shipments with smaller ones (all but one of which arrived warm and healthy, and I suspect that one was sick when it was sent). That said, 6 of them in a box that size, with the snake laying on them (towel, or no), is inappropriate...and likely what killed the snake - especially if it was starting to smell by afternoon.


To the OP:
Just curious, did you actually file a claim with PayPal, or did you dispute with your credit card? I ask because I don't think I've ever heard of PayPal giving a refund for a dead animal.
 
I'm going to throw out a couple comments that a lot of people are going to dislike.

I like them. I think that people should put their observations here; the problem with deals gone bad is that there are always at least two sides to every story.

I'm not saying that I disagree here with one side or another, I'm saying that we should respect others observations (like Harald's) and that RG should be afforded the opportunity to say their say. Once all that is done, people get to make up their own minds, but it isn't done yet.
 
This is rather upsetting. I was really interested in a BP they had for sale but now I can't seem to find their ad. I don't live all that far away and wouldn't ship, but that kind of talk is just uncalled for.
 
Are they selling under another name too? I swear they had an 08ish female albino that I've been looking at all week.
 
The ad you are referring to was deleted a few days ago - marked sold (after some controversy developed).

I haven't seen any evidence of them selling under another name...but there is that nagging bit of knowledge that we had an account registered here in '09, with the name reptilegarage. It was one of a few accounts banned in a series of attempts to bypass a ban of superendreptiles. There's probably no connection, but if there is it opens up other possibilities...because superendreptiles used some of the same stolen photos as a couple of scammers in Mass, back in 07. I bet if we really tried, we could connect a lot of dots...kind of like with 6 Degrees of Kevin Bacon...but barring any proof, I'm going back to my original answer - no evidence of them selling under another name.
 
Frank post whatever bull shit youd like all the snakes i was rehoming are rehomed, so enjoy your day fauna is just a bunch of people w nothing better to do w there time than bitch about everyone else. You have scammed 2 people through paypal thats the facts. I have better things to do than to keep reposting on this bullshit thread. So you all enjoy your bitching about info you do not know all the facts about. Funny how all the rest are fine from missouri to pa to florida and 2 came to my home and saw how well my snakes are kept. last time i'll ever come on this bullshit site flag me do whatever you'd like. You wanted her shipped she was shipped right plain and simple. Have a lovely day and you keep pointing out about my partner over and over again jealous maybe?Lmao you all enjoy your bullshit conversations
 
Seriously Jodi??? Did you bother to read any of the posts in this thread? If you did, you should have seen MANY posts asking if you had been notified so that we could hear your side of the story before we could make up our minds as to what actually happened. If your last post is all you have to say the I guess you just made our decision pretty easy. Unbelievable!
 
Frank post whatever bull shit youd like all the snakes i was rehoming are rehomed, so enjoy your day fauna is just a bunch of people w nothing better to do w there time than bitch about everyone else. You have scammed 2 people through paypal thats the facts. I have better things to do than to keep reposting on this bullshit thread. So you all enjoy your bitching about info you do not know all the facts about. Funny how all the rest are fine from missouri to pa to florida and 2 came to my home and saw how well my snakes are kept. last time i'll ever come on this bullshit site flag me do whatever you'd like. You wanted her shipped she was shipped right plain and simple. Have a lovely day and you keep pointing out about my partner over and over again jealous maybe?Lmao you all enjoy your bullshit conversations

:thumbsup:
 
Wow very unprofessional of Reptile Garage. I also was hoping to see her come on here and help the situation out and clear her name, but she did the opposite and only made it worse for her business.

Remember without a good reputation, your nothing in the reptile world, or any business world for that matter.
 
WOW. Even if I were in the wrong, I'd at least want to try and give my side of the story. Like several people have already said, I guess they have given their reponse.

frank - sorry for your loss and I do hope you find a spider for your collection.
 
You have scammed 2 people through paypal thats the facts.

If he scammed you, then the snake would still be alive. Why would someone spend money to get a snake, only planning to kill it when it arrives? Also would he take the time to reply to this thread or even make this thread? Your a real piece of work and just a disgusting human being, and that goes for you and your partner. You knowingly abused that animal or put that animal in harms way by shipping with hand warmers. Hand warmers? are you :censored: me?
 
paypal did side with us today on it and gave us a refund right after is when we got the bad emails im not mad at anyone i did express concern to her about shipping everything yall have read is the same as what paypal looked over

Awesome that you got your money back. RG on my dnbf list
 
Frank, I'm glad that you brought this to the attention of the BOI so that others can see what they will be dealing with, should they have thoughts of doing business with Reptile Garage. If you choose to become a contributing member of Fauna, please don't forget to leave a trader rating for this...person, too! :thumbsup:
 
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