I'm in no way taking any sides on this matter, just stating my opinion:
John, you have stated that you have proof. Vet bills, emails, and etc... Well in my experiences in life, people who claim to have proof and refrain from posting/sharing the evidence, have always turned out to be lying. If you were defending yourself in a court of law and were going to be incarcerated for life, I can guarantee if you said you had proof, you would show it instantly. Most people who would be telling the truth would put the evidence out on the table for all to see.
Your lack of presence also makes me question your validity. Why is it that after making a bad guy claim, you are not here posting the evidence, defending your side. What is the sense of making a bad guy claim when most will read through and see no substantial evidence as to why he is a bad guy? And as previously stated... Why not just put up or shut up? It's as black and white as that.
Keith, I read through your other BOI as well, and what I get from you is a very arrogant attitude. Honestly through the way you have conducted yourself within the 2 threads... I would never buy a thing from you. You have no TOS, which is horrible business practice in my opinion because it seems like the customer will always be at fault. You did say if he came to you after a day or two you would have been fine with replacing or something along those lines so I guess that is somewhat commendable. You also stated that you get busy and don't send tracking numbers??!? I'm sorry but that is just idiotic, it takes seconds to a few minutes tops to provide someone with a tracking number... If this is your business, why would you not take the time to provide the customer with everything. What if the shipment ended up stuck somewhere? What if the animal died because of it being stuck somewhere? What if the animal was stuck within driving distance and could have been potentially saved? All these hypothetical scenarios are avoidable by a tracking number. Now obviously I do not know you, but if I were you I would set up a solid terms of service, I would stop arguing with everything someone posts, and if you have all the evidence that would prove your innocence, then post it, sit back and let people be the judge.
I understand your frustration in the case that you are just being falsely accused, but the way it was handled could have been better. Just my 2 cents... Take it to heart if you want, that's up to you.