Reptster.com experience with show sponsorship not good

[HappyHillbilly]

I would love to hear from more people here that have actually had dealings with him, and if any more come up that are negative that might make me lean one way. And I mean more than David deciding not to buy an animal (if I started a thread on every person that did that to me I would be on the BOI several times a week posting bad guy threads!).

Kelli,
Hi! Please keep in mind that I didn't start this thread. Nor have I said a word to anyone except for one single individual friend of mine about David not keeping his word with me until I made that post. I patiently waited to hear David's side of the story, hoping things would turn out better than they have. Also, please bear in mind that I refrained from making any personal comments, expressing my personal view, as I did not want to influence anyone's thinking.

As far as I'm concerned, as a stand-alone ordeal, David failing to keep his word with me shouldn't mean a thing to anyone. However, given the OP's situation I felt that my information might be important to some, but not to all. To those of you that it's not important to, I can perfectly understand. My apologies for your having to read it.

Like I said, I struggled for a few days about whether or not to post it. It was a decision & responsibility, to the community and to David, that I did not take lightly.

Now, for my personal view:
What I find truly sad is how irrelevant a person's word has become in today's society. 100yrs ago people were tarred & feathered for such things. People flippantly reneg on their word and people flippantly accept it. It's a shame this country has gotten this point.

I feel that Matthew & Kelly Kordek have done a good job of trying to get this thing settled. I feel that they have handled their self professionally and presented their evidence. David Young had plenty of time to type out fake e-mails but not enough time to dispute their claims with any evidence on his behalf.

About my ordeal with David, I think it shows a pattern. But I could be wrong.

Some people have said that they feel David thumbed his nose to the BOI and the BOI crew (not exact words). I say David thumbed his nose to the whole reptile community. To me, what he said/did was the equivalent of saying, "I don't care if the world believes me or not. I am David Young, owner of Reptster. Ship through Reptster and leave me alone."

If David is as busy as I think he's been then he could very well be having a breakdown. Folks, breakdowns are a force to reckon with. With all honesty, if he is experiencing a breakdown I hope he overcomes it. As hard as it may be, times like that call for some compassion, I don't care who it is. However, it doesn't mean these people aren't responsible for their actions.

David can still turn this ship around, or bail the water out, however you want to look at it. David, I hope you do. For your sake, the Kordek's sake, and the sake of the whole reptile community. Yes, some damage has been done, but like what's been said throughout this thread-turned-novel, you'll be judged by your damage control, how you act/react in crisis.

Oh, and for the record, I do not know either party and I have no vested interests. Other than justice, that is.

Smile! And have a great day!
Michael Sanders

 

[TrulyRare]

wow.

Well, that sure took long enough. Last time I was reading it ..it was 30 something pages. Now it's 60 lol. Hmmm... Well...I started reading, those "fake email's" and totally was Like wtf, I didn't realize they were fake either lmao, Like a moron, I didn't even catch on to the first one cause i scaned read it. lol, BUT..that's besides the point. I don't see proof, cept on one half. I know where Winged Wolf is coming from, and I know where some of you others is coming from. I have no idea what to think, other than, I know how this BOI, stuff works more clearly now, and I know that most here didn't start a witch hunt, til he just didn't seem to care. Not that you guys are out to get anyone, but..as this place has helped me before, prove whether or not you want to deal with someone. I have had my fair share of "attacks" on here, and I'm not going to be the first to point fingers. As I stated before, I think that, they should have had this all in writings, as, As paranoid as they come to when it's business, GET EVERYTHING IN WRITING!!!!....and good advice to most..Keep friends friends, and business business. It will save you a lot of time and heartache. Neways.


I don't have a repster account, my bf is certified with FedEx, and personally, I guess when he moves, here, we might just use, that, or...if things turn around make an account with Repster. I have no clue. Let's see what happens from here.

-Sonnie Mynatt

 

[TrulyRare]

It's just not this Forum, this is being talked about on, as I am a member on many forums. I have seen this on other's as well, as well as the NO TO REPSTER avatar's. This is spreading. I hope he knows that his reputation is dwindling, and he can still save it, if he even cares to.

 

[shrap]

For me personally it is how David completely ignored this situation that bothers me the most. He KNEW there was an issue that needed resolved and ignored it instead of dealing with it.

Is that how David is going to handle things with me if there is ever a financial discrepancy in our future? Is he simply going to ignore my attempts to contact him and resolve the matter? Those are the questions going around in my head.

I have no problem with him not liking the BOI, but he sure didnt have to belittle and insult the people who post here. But that is really a trivial matter compared to the real issue here.

 

[shrap]

I tend to agree, and I think many of the posters are upset more by the fact that he is "blowing off the BOI" so to speak, and that he posted those pointless fake emails, than anything else.

No, not exactly.

Help me out here Kelli and correct me if I am wrong in what I consider to be the facts here.

An agreement of some kind was come to. For exactly what level of service and for how much I can not say with certainty. But an agreement was in place. I base that on the fact David said at one point "the check is in the mail" and the fact that David sent specific graphics he wanted them to work with on fliers and other advertising materials. Also based on those two things I think it is a fact Kelly spent some money out of pocket on advertising materials for Reptster and spent business time working on it as well.

So at some point David decides he wants to back out of this agreement. That is all well and fine, but I do think some monetary reimbursement for out of pocket expenses and business time spent on Reptster advertising by Kelly should have been offered. From what I can tell, he didnt even ask how much she already spent at the time he decided to back out. Didnt care. Not to mention completely ignoring her after he decided to back out.

To me it looks like David decided to back out and had no intentions of reimbursing Kelly anything for the money and time she already spent on advertising materials for Reptster. So he decided to just ignore the situation completely.

Those things are what bothers me about this situation. Not fake emails, not blowing off the BOI.

 

[Gary O]

WOW......I am now seeing people stick their noses in the air also.

WOW

Lets look at this.

Seller has a reptile up for sale. Customer emails them for a quote to ship. The quote is a bit high. The customer asks them to ship reptster to save the CUSOTMER money. The seller says I will not use reptster becuase of a post he made or becuase he did this. Customer says hey I need to save anything I can I will pass this time. Loses sale.

Same seller then thinks hey maybe I need to offer it.

Posts an ad and then gets an email from a customer. Seller emails a quote and cusotmer asks why is shipping so low? Seller says I am using reptster to save you money. Customer says I will not buy from you becuase you use repster.

LOSE LOSE for an honest seller.....

I can see where the side against reptster is coming from. I trully can.

What about the peope that do not like fauna. Should they say you are a fauna member so I will not buy from you?

How about Kingsnake? Kingsnake as taken many many many peoples hard earned money just becuase their TOS says they can take it without any reason. WOW that makes it right? Should we boycott any Kingsnake seller?

Lets take it to the extreme. There are breeders out there that think the BOI is a joke. We should never buy their line of moprhs becuase they also said the BOI is a joke.

Get what I am saying guys? Come on really.

Yes David is handlng this very wrong IMO. But to say that anyone that uses the service is now boycotted? Come on guys. Really we are adults.

And when you say something like this. It is sticking your nose up just like David. Saying you are better then the seller becuase they choose to use reptster. when the seller is not thinking of themselves using reptster. They are thinking of saving the customer money.

Really guys. If you choose not to send your packages via reptster awesome. but do not look down on a honest seller or honest person becuase they do. It is a service. And I can think of a few services that the owner has done some shady shady things but people still use the service. And many are here on this forum. is anything wrong with that. IMO no. Stand for what you believe in but do not push your belief on others.

Am I going to be using reptster shipping anymore. Probably not. But am I going to never buy from a person that uses a service................... Nope aslong as they are honest I do not care the service they use.

I mean shoot. At some point I bet people will have morphs that went through Joe C hands or his partners hands. you just will not know it.


Talk to you all later.
Gary

 

[LakesideBoas]

I'm with Sammy. The reason the last post from David chapped my butt is because after all the hoopla he still didn't do as he said he was going to do which was post the "missing" e-mails he said he had. The slap in the face was just gravy.

I don't care who you are (or think you are) you don't go around smacking your potential (or existing) customers that way without expecting some kind of repercussion.

If someone wants or needs to use Reptster to ship to me I am not going to tell them they can't, but I will not use them to ship. I may have to absorb a cost differential to pass on to my customers, but I will not be involved in a business relationship with Reptster as long as it's run by David Young.

 

[Cat_72]

I'm with Sammy. The reason the last post from David chapped my butt is because after all the hoopla he still didn't do as he said he was going to do which was post the "missing" e-mails he said he had. The slap in the face was just gravy.

I don't care who you are (or think you are) you don't go around smacking your potential (or existing) customers that way without expecting some kind of repercussion.

If someone wants or needs to use Reptster to ship to me I am not going to tell them they can't, but I will not use them to ship. I may have to absorb a cost differential to pass on to my customers, but I will not be involved in a business relationship with Reptster as long as it's run by David Young.

Exactly, Maggie.

I would not refuse to buy from someone on the sole basis of them using Repster to ship either.....BUT....one could ask them if they have another option available as well. IMO, since either one is essentially shipping Fedex anyway, I would, personally, be willing to spend a few extra bucks to avoid the Repster at this point, IF that were an agreeable option with the seller.

 

[crotalusadamanteus]

I ain't going to use his service simply because he thumbed his nose at the OP, over what should have been a simple case of, "let me reimburse you for your efforts so far, but I'll take a pass on the show".

Is it so hard to see? Sorta reminiscent of Ed Clark's attitude when he gets called to the mat. "No, not me. I'm too good for that"

He won't get a dime more out of me unless his attitude changes drastically.

 

[Suncoast Herpetological]

In retrospect, I have to agree with a few of the recent posters. While Mr. Young will never see a dime from me directly based on his antics in this situation, I would not decline a purchase from someone just because they choose to use his service. That would be allowing his lack of ethics to penalize others. I would take every opportunity though to explain to them why I don't use his service and urge them to seek their own discounts from Fedex.

I find this entire situation to be disappointing in the extreme. As I stated earlier, I was planning on shipping through them myself. I don't think Mr. Young has any idea how much his cavalier, slippery attitude in this situation has damaged him. It would be interesting to know how he handles his other sponsorships with other promoters.


BTW...the avatar worked. I am officially NOT a member of Repster any longer.

 

[SPJ]

Is that how David is going to handle things with me if there is ever a financial discrepancy in our future? Is he simply going to ignore my attempts to contact him and resolve the matter? Those are the questions going around in my head.

That is what has me concerend about using Reptster.
If there is an issue, is he going to thumb his nose at me and not help when needed? His comments and lack of concern about dealing with a problem makes me wonder if I should use his service and hope there is never an issue and "take my chances" if there is.

 

[MiIguanaLvr]

I would have to agree that an across the board boycott is very extreme.
If David Young runs his business well, and treats his customers good in the future his business most likely will succeed.

If he ends up showing poor customer service time and again, his business will suffer, as well it should.

If private individuals here choose not to utilize his services, well then thats their choice but to try to force your opinions on others is just not right. Everyone has the right to choose how they run their own business and should not be punished for excercising that right.

I honestly do not remember ever seeing the OP call for this boycott anyway. I do understand being ticked over Repsters behavior here, heck I am upset over it too and I am only new to Fauna, but to try to take away someone elses right to choose how they want to operate their own business is just plain wrong.

 

[TrulyRare]

WOW......I am now seeing people stick their noses in the air also.

WOW

Lets look at this.

Seller has a reptile up for sale. Customer emails them for a quote to ship. The quote is a bit high. The customer asks them to ship reptster to save the CUSOTMER money. The seller says I will not use reptster becuase of a post he made or becuase he did this. Customer says hey I need to save anything I can I will pass this time. Loses sale.

Same seller then thinks hey maybe I need to offer it.

Posts an ad and then gets an email from a customer. Seller emails a quote and cusotmer asks why is shipping so low? Seller says I am using reptster to save you money. Customer says I will not buy from you becuase you use repster.

LOSE LOSE for an honest seller.....

I can see where the side against reptster is coming from. I trully can.

What about the peope that do not like fauna. Should they say you are a fauna member so I will not buy from you?

How about Kingsnake? Kingsnake as taken many many many peoples hard earned money just becuase their TOS says they can take it without any reason. WOW that makes it right? Should we boycott any Kingsnake seller?

Lets take it to the extreme. There are breeders out there that think the BOI is a joke. We should never buy their line of moprhs becuase they also said the BOI is a joke.

Get what I am saying guys? Come on really.

Yes David is handlng this very wrong IMO. But to say that anyone that uses the service is now boycotted? Come on guys. Really we are adults.

And when you say something like this. It is sticking your nose up just like David. Saying you are better then the seller becuase they choose to use reptster. when the seller is not thinking of themselves using reptster. They are thinking of saving the customer money.

Really guys. If you choose not to send your packages via reptster awesome. but do not look down on a honest seller or honest person becuase they do. It is a service. And I can think of a few services that the owner has done some shady shady things but people still use the service. And many are here on this forum. is anything wrong with that. IMO no. Stand for what you believe in but do not push your belief on others.

Am I going to be using reptster shipping anymore. Probably not. But am I going to never buy from a person that uses a service................... Nope aslong as they are honest I do not care the service they use.

I mean shoot. At some point I bet people will have morphs that went through Joe C hands or his partners hands. you just will not know it.


Talk to you all later.
Gary

I kind of agree.

 

[Mooing Tricycle]

I kind of agree.

I do too, But i see the point people are making about not giving him any money at all. It does make sense, and i cant look down on that. ( while i do get others points about it ruining business for the honest person)

If someone has an animal that i want, and they can only use repster, i cant knock em for it. Will i ask if they can use something else? sure. Will i try to find a different way of having that animal shipped? Sure. if they cant or no other way is available to me ( Can you order a pickup with fedex with an approved account? I forget...), and i still want it. Well, thats the price i have to pay.

Does it bring my standards down any? i dont think so. But I guess thats because im not too good to also accept reality either.

 

[Lucille]

I do too, But i see the point people are making about not giving him any money at all. It does make sense, and i cant look down on that. ( while i do get others points about it ruining business for the honest person)

If someone has an animal that i want, and they can only use repster, i cant knock em for it. Will i ask if they can use something else? sure. Will i try to find a different way of having that animal shipped? Sure. if they cant or no other way is available to me ( Can you order a pickup with fedex with an approved account? I forget...), and i still want it. Well, thats the price i have to pay.

Does it bring my standards down any? i dont think so. But I guess thats because im not too good to also accept reality either.

That makes sense. And I think if a certain vendor has numerous requests to use alternate shipping methods he or she may look into changes.
Both buyer and seller can influence the shipping market that way.
And if a buyer does feel strongly about shipping methods, that is an individual choice.

 

[TripleMoonsExotic]

Can you order a pickup with fedex with an approved account? I forget...

I've done that with both FedEx and DHL. When someone quotes me an outrageous shipping price that I know is at least 25% less then what they're charging I'll tell them to just ship out using my FedEx account. I don't give them the account number (I actually had someone "steal" my UPS number some how and ship out stuff using it - UPS reversed the charges when I pointed out that the packages weren't being sent from or to my address), but I ask for box size, weight and then will e-mail them a shipping label to use.

 

[dragonsr#1]

I am reading this post as I am sure you all know and expect. I am lost, Kelly and I wanted this post put up for the reasons of looking for some kind of settlement on our problem and to make all aware of what has happened. To LOOK OUT for each of our peers. As you all can see, in this thread that Mr. Young has done that same type of thing to two other members here. Everyone seems to have forgotten this, or at least put it in the back of their minds to focus on a different issue - that the BOI and it's members got insulted. Sure, doing that was very wrong, but it is NOT the issue here.
As said before, Mr. Young offers a great service, but also as now seen in this thread that all of us may very well be able to get these same saving (or better) if we just do a little work of our own. With that said, I feel that it all comes down to a matter of pride and reputation. My pride (as a business owner or not) is worth more to me than anything. I say to Mr. Young, you do offer a great sevice and in my opinon you just really need to offer better dealings. As a business person we all are human and we all make mistakes, but how we deal with them is what it is all about. At least for me it is, this is nothing about the all mighty dollor. I think that the things the Mr. Young had to say in his reply where all wrong, I do feel that there could have been a much better respones from him, no doubt. But this thread was not made to put out Mr. Youngs feeling on the BOI. It seems to me reading this thread from start to finish that Mr. Young, while putting himself in a bad place by saying the things he did, he did take the focus off the real reason it is here. This has now become a question of is it worth now using him because he "stuck his nose up" at all here rather than a question of Mr. Young how do you deal with problems.
Fact: no mattter what the amount was, Mr. Young said he was going to do something and he did not. The way that he dealt with why he did not do what he said he was going to do, and has made it very clear that he has no intentions of fixing the problem either. That is the real issuse here, isn't it?

Matthew and Kelly Kordek

 

[critical bill]

There is no animal for sale that I would ever require so badly in my collection that would have me doing business with anyone that utilizes Repster shipping.

If that burns the little guy ~ then let them take the complaints/concerns to David and perhaps David will see the error of his ways and make things right.

Every package that passes through his service condones his behavior that a great many have taken offense to.

I'm not looking to close his company down or hurt him or the little guys in any way shape or form. I think it sucks that it comes down to this. But, his attitude toward this industry and the people of this industry needs to be modified.

He must come to understand that we keep him in business because we are his business. Without us he would have nothing but unrealized ideas.

 

[hhmoore]

There are frequently discussions that occur as byproducts of the main theme in BOI threads. While some may be put out by David's comments about the BOI, and the people that post here, I suspect that relatively few have lost sight of your issues. Even if they did, the REAL problem has been re-iterated multiple times by various people...and, whether you choose to agree or not, that problem may well go beyond YOUR situation in they eyes of many here.
The concern over this being a possible indicator of how David will address customer service issues in the future - especially those that concern money - is something that will not be taken lightly. The decisions that people are making - here, in this thread, and as a result of it - are because of their response to David not dealing with the issue at hand. Consider it a form of moral support.

 

[BryonsBoas]

I never said I would boycott anyone who uses Reptster and anyone who may have gotten that from my posts needs to reread them.

Its my choice if I use Reptster or not , always has been. Just because David developed a system to make shipping easier for folks who don't have shipping accounts does not give him a free pass in any way shape or form. How many times has someone brought an issue here that was ignored or treated like a joke from the opposing party and folks decided said person wasn't worth dealing with because of it? How is this situation any different?

I was looking at having to get a FedEx account before Reptster came along and I'm still looking at having to do so now. Before Reptster came along we all got by without it. The world won't fall apart if Reptster goes away.

I have plenty of friends that either don't like or won't refuse to use Fauna. Thats fine , I've been so delicate that it bothers me if folks don't like everything I do or like myself. But if I hold myself to certain standard , I will hold everyone else that I deal with to that same standard at a minimum. I WILL NOT give anyone a free pass just because I may save $10 shipping an animal. Reptster gets held to the standards as everyone else.

While I can see this particular issue isn't cut and dry , say like buying a BP and it came in dead and the seller refuses a refund or replacement , a service WAS offered. That service WAS NOT paid for. The individual in question has had every opportunity to state his side and offer any supporting evidence , which he did state he had. The individual in question chose to turn it into a joke, insinuate the OP is a liar , insult the intelligence of everyone here thinking he was allowed a free pass with that post and pretty much come across as not paying for anything he agreed to.

If that was anyone else on a reptile deal, would we have reacted any different? I'm not thinking so.

The attitude of David representing Reptster DID NOT fit into the standard that I hold myself to in a business deal. Therefor I chose to drop having anything Reptster related connected to me. Try not to read so much into it.

For anyone complaining about " no other choices " or " It takes so long to get an account with FedEx ". It wasn't that long ago that Reptster didn't exist and you had no other choice.

If you've built a business plan around Reptster being your dedicated shipping option with no back up in place in the event Reptster was down or in the event Reptster shutdown and disappeared, then you've made a mistake.