Ok.....
Thanks to Fauna for letting this live on your site.
Jim,
Great conversation, glad we could talk a little more on the subject and end up on a good note.
To the community,
If you ever have any questions on Reptster.com please call the customer service number at the top of the site. You will either get me or my assistant and we are always open to discuss any issues 24/7. Or you can email me directly at
[email protected]
John,
Good questions. All the terms are stated on the site on the same page as the video. You have all the same rights and rules as normal FedEx shipping. All areas that FedEx serves are open. If you would incur higher fees using FedEx you will incur them with us. YOU ARE STILL SHIPPING FEDEX. The difference is a year ago I went to them and stated I want free boxes for the entire community. I used the USPS/Ebay program as an example, you get a dollars worth of supplies to ship a five dollar package. They fought us for sometime but said ok under the terms that we pay for the boxes and get reimbursed when people ship off the FedEx/Reptster.com portal. We agreed and started programming immediately. Then I brought the concept of the video to them rather than requiring certification. We had to cover the cost of the video but they ok'd that also.
As for bringing all this up on an open forum. I don’t mind discussing this anywhere. Reptster Inc is a Florida corporation that has four programmers, me and a few others that it is responsible to. We are not a fly by night group, we are here to make a great place for the reptile community. We are only interested in providing services that the community will find valuable and will benefit from. And hopefully if we do that well enough the community will feel its worth advertising with us. If you have any doubts about the integrity of the FedEx program there are plenty of forums where people are talking about there great experiences thus far. Our forum has a few as does ball-pythons.net and a few others.
Thanks for all the support so far and we look forward to the opportunity of earning the business of this community
David Young
PS. I misspelled surprise on my last post. I am aware. Sometimes I type to fast.