Reptster.com experience with show sponsorship not good

[BryonsBoas]

Mr. Belcher I understand where you are coming from, I am Kelly's husban and this is why I replied to this question. We appreciate your concern in helping us to resolve this situation, however we belive that this can only be resolved by contact from Mr. Young so that we can discuss this matter. We think that Mr. Young and only Mr. Young owes it to us as well as everyone on here to resolve this situation of ours and the other situations within this thread. As stated before if a resolution can be found we will let everyone know what it is. We are still and aways have been open to discussion with Mr. Young.

No offense was taking by you question, we where looking to see what your honest opinion and the reasoning behind it.

Matthew Kordek

I can understand your point here but.....

I'm going to run with Allen's and Sammy's questions here a moment.


Since David has claimed not getting e-mails and the price changing .... alleviate that by ( Sammy's question ) detailing a list of services already provided ONLY. Then quote a price for those services ONLY ( Allen's question ) right bloody here in a post. David is reading the thread, none of the mods will delete the post so there is no reason for David to say he didn't get it.

 

[GottaLuvHerps]

Kelly and/or Matt,

I have a few questions. Exactly what was done on behalf of Repster? Any Fliers? Web Site advertising? I am NOT asking what WOULD have been done, I am asking what WAS done directly for Reptster. As detailed as possible would be great.

Sammy, fair question.
First, Reptster's logo was prominently displayed on our website as our major sponsor, as well as listed on our Sponsor's page for the website. I did provide screenshots of at least the front page of the website earlier in the thread, as these things were obviously pulled from the website and replaced with a link to this thread explaining why the sponsorship was cancelled.
Fliers were completely redesigned and went from B&W fliers to color fliers, reprinted to include his logo prominently displayed as our major sponsor, and passed out at several area shows numbering in the 1000's of fliers. They were also posted in many locations around the areas we live by ourselves and other people not in our area (i.e., angelkitty who lives over an hour away), such as petstores, grocery stores, and just about anywhere else we could find a bulletin board to post on, which we have taken the time to remove this weekend in as many places as possible. Links to these new fliers were also posted all over our website as printable PDF files for people to download and pass out as they pleased, so I have no way of knowing how many went out from that advertising.
Word of mouth advertising was done to push Mr. Young's services to our vendors, as well as many other breeders we have had contact with. I also spoke to some distributors of supplies and feeders regarding the savings they could possibly get with Mr. Young's service who had never heard of his service until our advertising. He did gain quite a few sign-ups from this advertising, as was confirmed by 2 people (angelkitty and ninthof9) that have posted here.
Banner ads were designed and posted on our website, as well as several other websites of our vendors.
Forum posts were put up on many major websites to announce Mr. Young as a sponsor (one can be found here on Fauna in the Shows and Events section which I have yet to update on 7/8/08). I would have to go find the others, but there were many. Bulletins were also posted on several sites that offer that feature, and if they have not expired, I can find those too.
I hope this answers your questions. Right now that is all I can think of, but there is possibly other things that have not come to mind. If I think of them, I will let you know.

Kelly Kordek

 

[GottaLuvHerps]

OK David could have handled his answers more diplomatically but he was honest. David and Kelly need to talk this out. I dont see a reason to try and ruin his business over it.

The issue here is that we would LOVE to talk to Mr. Young, and have said that many times, but he refuses to contact us. We have done our part to contact him repeatedly before this post, but he will not respond, even here to us.
We never set out to ruin anyone's business. We only set out to try to see if the BOI could "work it's magic" as I have seen it done so many times for people involved in similar situations with non-payment of something (services or animals), as doing something privately was not working.
And what about the issues that Mr. Young has with the Repticon shows? Shouldn't he address that as well?

Kelly Kordek

 

[dragonsr#1]

The issue here is that we would LOVE to talk to Mr. Young, and have said that many times, but he refuses to contact us. We have done our part to contact him repeatedly before this post, but he will not respond, even here to us.
We never set out to ruin anyone's business. We only set out to try to see if the BOI could "work it's magic" as I have seen it done so many times for people involved in similar situations with non-payment of something (services or animals), as doing something privately was not working.
And what about the issues that Mr. Young has with the Repticon shows? Shouldn't he address that as well?

Kelly Kordek

Sorry, I hit enter too fast when trying to keep up with posts coming in...

I also want to say that Mr. Young needs to address his issues with Mr. Sanders who posted earlier in this thread, anyone who has had shipping discrepency prices (2-3lb boxes being charged as 5lb boxes), and with the BOI overall for the insults he has made to its members. And also to Rich, the owner of this site, for allowing him to advertise his services in the Shipping forum at no cost, and then smacking him in the face over and over by insulting the things he has done with his site.

 

[Chandler Reptiles]

OK David could have handled his answers more diplomatically but he was honest. David and Kelly need to talk this out. I dont see a reason to try and ruin his business over it.

I don't see anyone here attempting to ruin his business. I saw David posting twice, but not answering any questions all while insulting fauna and it's members. That is just what I see.

 

[jayefbe]

OK David could have handled his answers more diplomatically but he was honest. David and Kelly need to talk this out. I dont see a reason to try and ruin his business over it.

1) You're right. David was much less than diplomatic. He was an ass. Score one against him.

2) Kelly had been trying to contact him through e-mails and phone calls prior to this thread even being started. At this point it is David's responsibility to contact Kelly. He still has not done so. That's another point against David.

3) He was NOT honest. He implied that Kelly had faked the e-mails that she posted in this thread. The authenticity of her e-mails have already been verified by a moderator on this site. Score one against David.

Add in the other complaints that have since come up against David in this thread, and he's losing by quite a bit.

 

[GottaLuvHerps]

Sorry, I hit enter too fast when trying to keep up with posts coming in...

I also want to say that Mr. Young needs to address his issues with Mr. Sanders who posted earlier in this thread, anyone who has had shipping discrepency prices (2-3lb boxes being charged as 5lb boxes), and with the BOI overall for the insults he has made to its members. And also to Rich, the owner of this site, for allowing him to advertise his services in the Shipping forum at no cost, and then smacking him in the face over and over by insulting the things he has done with his site.

This last post was SUPPOSED to be made under my username, and I accidentally posted under Matt's. Call it late night exhaustion from a long hectic day.

Bryon, to answer your question, I do not believe that quoting a price for services that have been done is relevant, as our agreed upon price was for a sponsorship and advertising. Mr. Young said he did not mind having a higher sponsorship price since we would be working and setting up his table, banners and advertising material at the show.

If Mr. Young feels the need to discuss the amount owed, he has my email address and phone number, or he can come here and state what he feels is owed for over 2 months worth of advertising his site in various ways, the costs involved that we incurred, as well as the time we put into advertising his site for that amount of time, as then the time we put into removing all of this information from the website and driving around removing fliers, redesigning the fliers AGAIN and having to have the reprinted AGAIN....

Take this statement as you will....

 

[BryonsBoas]

OK David could have handled his answers more diplomatically but he was honest. David and Kelly need to talk this out. I dont see a reason to try and ruin his business over it.

Honesty doesn't come in degrees. Just because he may have been honest about 1 thing and dishonest about another doesn't mean we overlook the dishonest part.

OK , I want you follow me here for a sec.....

You see a snake you want. You contact the seller and both agree on the price. You pay for the snake and shipping. Seller agrees to said ship date you decide on. Seller never ships and your left hanging. Weeks go by with no calls answered and no response to e-mails.

You bring it here in a BOI post. Your expecting support and help but instead you have folks that just see the deal as a misunderstanding. For the life of you you can't see why these people don't understand that your money was stolen. Instead of giving you the support and help that you want , these people start talking about how your trying to destroy his business over a misunderstanding.

Now , if that really happened to you , would you see the deal as a misunderstanding? Your money was stolen so would you really see it as trying to destroy his business?

Kelly wasn't ripped off in an animal deal but she had an agreement with David that was to put money in the coffers for her show for a service she offered to provide based on a scaled fee. From the dates of the e-mail , Kelly advertised Reptster for 2 months ( I believe I read that right ), ultimately for free since David opted to not pay.

Now , the above story is make believe but the circumstances would be considered theft.

Kelly's story is real and non-pay for the services rendered is still theft.

How hard is this to understand that she isn't trying to destroy Reptster anymore than anyone else with a legitimate complaint that comes here?

Folks can call it what they want but I don't see anyone crying when we ( the members ) choose to not deal with a seller that stiffed , screwed over or just totally bombed a deal and acted just as unprofessional. Why should our actions be any different or come into question just because its Reptster?

There are 4 complaints against David now. Two of those complaints are for services rendered that David has not paid. Where is the misunderstanding?

 

[shrap]

Sammy, fair question.
First, Reptster's logo was prominently displayed on our website as our major sponsor, as well as listed on our Sponsor's page for the website.

Cool, thank you.

Fliers were completely redesigned and went from B&W fliers to color fliers, reprinted to include his logo prominently displayed as our major sponsor, and passed out at several area shows numbering in the 1000's of fliers.

Did David request the fliers be redone and to switch to color fliers or is that something you decided to do on your own? Also, were other sponsors included on that flier? As well as promoting the show itself?

Word of mouth advertising....

Thank you.

Forum posts were put up on many major websites...

And thank you again.

 

[Abish]

That's no differen't than if I called and inquired about an animal for sale and one minute the person tells me the price is $1300... then $800 and then $1200 and back to $1300... To me that's just shady itself...and I don't blame David for changing his mind and not wanting to do the show anymore...

Except David had already been compensated with something of value... advertising. If you want to argue that value, that is all fine and dandy, but you can't argue that he didn't receive some benefit that he has made no attempt at all to pony up anything for.

It is a little more like having someone else ship first in a trade, and then saying "Oh, you changed your trade value so now I am not going to send anything in exchange at all".

Obviously, neither of the comparisons are totally apt, but he did have Kelly working on his behalf, pushing his business and spending money on his marketing for absolutely nothing in return except accusations and avoidance.

 

[MauiMoon]

I don't see anyone here attempting to ruin his business. I saw David posting twice, but not answering any questions all while insulting fauna and it's members. That is just what I see.

You are trying to rium his rep by butting up all your no-reptster signs and not doing business with them. Thats trying to ruin his business. I think he answered the questions. He said that they agreed on $250 but kept getting bills for $750. I don't think he insulted fauna. He insulted the boi and so do lots of people. If he doesn't like the boi why should he come here? If he agreed on $250 then he owes Kelly $250 if they met theri end of the agreement by advertising for reptster. I think there is more to the story that we dont see.

 

[houdini1]

This is for Mr. Young.

I have sent you a pm on Reptster, and here on Fauna. I have seen you have answered posts at both places. However, have not replied to my private messages.

I saw where Jamie was accused of stealing reptsters free boxes, and although I know Jamie Glass is not a thief, you failed to post any proof of that also.Which I find rather irritating, and distasteful. I do not want to be accused of stealing boxes either, and don't want to be charged for boxes I will never use through your service. I contacted you back in July? Maybe August? You said if I didn't use them within 90 days to send them back.. well I am definitely not going to use them.

Just to make sure you get this. I figured I'd post it here too. Yeah, its only 2 or 3 boxes, but since they were free with certain conditions of using them only for reptster, I'd like to return them.

I would like the physical address to send them to, as well as conformation that you have received them, and that I will not be charged for them.

So if you don't mind replying to either of my private messages, or through the email address I sent, I would really appreciate it.

Kristina Rogers

 

[BryonsBoas]

Bryon, to answer your question, I do not believe that quoting a price for services that have been done is relevant, as our agreed upon price was for a sponsorship and advertising. Mr. Young said he did not mind having a higher sponsorship price since we would be working and setting up his table, banners and advertising material at the show.

I'll take that as .. $750 in full as agreed.

If Mr. Young feels the need to discuss the amount owed, he has my email address and phone number, or he can come here and state what he feels is owed for over 2 months worth of advertising his site in various ways, the costs involved that we incurred, as well as the time we put into advertising his site for that amount of time, as then the time we put into removing all of this information from the website and driving around removing fliers, redesigning the fliers AGAIN and having to have the reprinted AGAIN....

I don't see that happening for two reasons..

1) The pattern of answering the phone for the folks wanting to spend money through or on his site seems to supersede taking calls or contacting those folks he owes money too.

2) Judging from his posts , he strikes me as believing he is in the right and owes you nothing agreed on previously much less a negotiated fee agreed on by both parties based on ONLY services rendered to this point.

Take this statement as you will....

Lol , I won't be taking it in a bad way. Just running with an idea to possibly bring a resolution but David would need to actually respond to it instead of reading it and ignoring it.

 

[MiIguanaLvr]

You are trying to rium his rep by butting up all your no-reptster signs and not doing business with them. Thats trying to ruin his business. I think he answered the questions. He said that they agreed on $250 but kept getting bills for $750. I don't think he insulted fauna. He insulted the boi and so do lots of people. If he doesn't like the boi why should he come here? If he agreed on $250 then he owes Kelly $250 if they met theri end of the agreement by advertising for reptster. I think there is more to the story that we dont see.

I would think you are probably right. There IS more to this story but it should be easy to guess who is NOT being truthful.
On one hand you have Kelly, who laid it all out, shared emails, phone calls, and has been raked over the coals by some people. She has been insulted and sometimes treated like crap but she stayed her and kept answering questions anyway.
Then on the other hand you have David, who came to Fauna, mocked us all, presented some really lame fake emails and the disappeared. Of course, we cannot forget the fact that he has sent friends of his to speak for him but that does not really count.

Yeah, you are not getting the whole story here. The missing parts of the story though are what he heck was going on in Davids mind when he played games with Kelly over this sponsorship issue and what continues to go on in his mind in the really childish way in which he is handling this.

 

[Mooing Tricycle]

I don't think he insulted fauna. He insulted the boi and so do lots of people.

And there are consequences that one has to pay from those whom end up insulted. You Cant come on a website, start insulting the people there, or something they have a passion for, and then still expect the lot of them to do business with you. So yeah, people are MORE than capable of saying, I dont want to do business with you. see ya.

Thats what the BOI is for, people can make up their own minds about this stuff. Noone is forcing anyone to do anything. and noone is RUINING his business, by coming here and insulting people.... he did it himself.

 

[Chandler Reptiles]

You are trying to rium his rep by butting up all your no-reptster signs and not doing business with them. Thats trying to ruin his business. I think he answered the questions. He said that they agreed on $250 but kept getting bills for $750. I don't think he insulted fauna. He insulted the boi and so do lots of people. If he doesn't like the boi why should he come here? If he agreed on $250 then he owes Kelly $250 if they met theri end of the agreement by advertising for reptster. I think there is more to the story that we dont see.

Since you quoted me,

Show me one place where I have posted the no reptster sign?

You're correct he didn't insult fauna, just the BOI and the members of Fauna who read the BOI so I would like to change my last statement to him just insulting the BOI and the members of the Fauna website.

As far as questions, show me what questions you think he has answered and I will happily point out the ones that he hasn't.

Not liking the BOI is a personal issue that he has to deal with, he was called out here so he needs to defend himself here. Ignoring it isn't going to make it go away.

I have seen alot of numbers tossed around so far and only one email has been verified.

 

[shrap]

And my last series of questions for Kelly and/or Matt...

Is it true that David agreed to the $250 package?

Is it true that you (Kelly) immediately tried to upgrade David to the $750 package? And you were told flat out no by David and that he was either doing the $250 package or nothing at all? And that you again agreed to $250 after being told that?

Is it true that you repeatedly kept trying to get David to upgrade to the $750 even though he repeatedly told you no, that it would be the $250 package or nothing at all.

Is it true that you sent multiple PayPal money requests to David for $750 even though he repeatedly said he didnt want the $750 package? That he was only willing to do the $250 package?

Is it true that you used your 5 kids, new marriage and other personal matters to try and persuade David into the $750 package?

 

[Serafim]

You are trying to rium his rep by butting up all your no-reptster signs and not doing business with them. Thats trying to ruin his business. I think he answered the questions. He said that they agreed on $250 but kept getting bills for $750. I don't think he insulted fauna. He insulted the boi and so do lots of people. If he doesn't like the boi why should he come here? If he agreed on $250 then he owes Kelly $250 if they met theri end of the agreement by advertising for reptster. I think there is more to the story that we dont see.

The only people who I know of who insult Fauna or the BOI are those who have something to hide or have been called out for their actions. Nobody is trying to Ruin Repster David is doing a bang up job of that all by himself. I simply choose not to use Repster and I will spread my feeling about repster anyway I choose. According to Davids "Team mate" Fauna has increased his membership. How is that hurting him.

I still do not understand how people can pay a middleman to ship their animals. Especially when you do not get the free boxes like before and your credit card personal info and client info is collected by a third party.And an unsecure one at that. I know this is off topic sorry

David needs to man up and apologize for his actions and come to some agreement with Kelly and the other party who is posting a bad dealing with him. Im sure if he were to do that alot of us might think diffrently about Repster. Until then I will not support him and do my best to tell others about his great customer service..

 

[GottaLuvHerps]

And my last series of questions for Kelly and/or Matt...

Is it true that David agreed to the $250 package?

Is it true that you (Kelly) immediately tried to upgrade David to the $750 package? And you were told flat out no by David and that he was either doing the $250 package or nothing at all? And that you again agreed to $250 after being told that?

Is it true that you repeatedly kept trying to get David to upgrade to the $750 even though he repeatedly told you no, that it would be the $250 package or nothing at all.

Is it true that you sent multiple PayPal money requests to David for $750 even though he repeatedly said he didnt want the $750 package? That he was only willing to do the $250 package?

Is it true that you used your 5 kids, new marriage and other personal matters to try and persuade David into the $750 package?

Sammy, to answer your question in your first series of questions - no David did not request the fliers be redone in color, but his logo did not do well in B&W, and we felt he would not get the advertising he deserved as a sponsor if we did not represent his logo correctly. I will attach a copy of the flier that went out to this message to help answer your other questions.

To answer your 2nd series.
1. No, David never agreed to the $250 package. When I told him we had levels, he asked which each one was. I mentioned the $250 package, as well as the $750 package, and gave him details on both. He then agreed to the $750 since we would have to put in some extra work as he was committed to the Tinley Park show that weekend and would not be able to attend himself. That, along with other reasons stated before was why he chose that package.
2. I never had to try to upgrade Mr. Young to any package, as that was the originally agreed upon price. There were no emails or phone calls discussing a lower ($250) package, as there was never an agreement for that amount. The rest of the questions in that can simply be answered "no" for these reasons.
3. Again, no for the same reasons as in #2.
4. NO PayPal money requests were ever sent to Mr. Young EVER, and this can easily be verified with my PayPal account. I did, however, send him emails that were posted requesting the $750, as this is what he agreed to pay in the very beginning, the very FIRST phone call, and also by saying he would send a check on 9/3. I am not sure if PayPal was ever brought into this thread, so I am not sure where that came from honestly.
5. All I can say to that is no. And my verification of that would be to ask if anyone has seen me mention these things ANYWHERE ELSE in this thread to convince them of ANYTHING? My marriage, my husband and my children are apart of my PERSONAL life, this transaction with Mr. Young was purely business. Did we discuss some personal things to try to get to know each other? Sure, I told him I had just gotten married, that we had 5 children between us, including a newborn son...he told me how he is a single parent of a daughter, and even told me that his girlfriend was moving into his apartment. But I never used my family as an "excuse" for anything...never have, never will.

Any other questions can be asked, but honestly, I am going to bed. It's late, and I'm tired. I will see you all in the morning and will gladly answer anything that needs answering.

Kelly Kordek

 

[shrap]

The only people who I know of who insult Fauna or the BOI are those who have something to hide or have been called out for their actions.

Then you should get out more John.

Lots of folks dont like the BOI for various reasons. Some have valid reasons where I can understand where they are coming from, some..... not.