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    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
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    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Reptster.com experience with show sponsorship not good

----- Original Message -----
From: Kelly Kordek
To: David Young
Sent: Friday, August 29, 2008 11:52 AM
Subject: Please call me

David,

I have again been trying to reach you about the payment for the sponsorship of the show. When we last talked, you said you would be putting a check in the mail for $xxx, and that was almost 2 weeks ago. I have yet to receive anything. I do not want to sound like I do not appreciate your sponsorship, but I really need to get this financial end of it straightened up as soon as possible, as the show is only just over a month away.
Please give me a call and let me know what we can do, as this is causing me some real issues. I feel I have been more than fair and patient with the situation, and it is just getting to a point where I need some sort of resolution. Thanks!

Kelly Kordek
Kordek's Kritters
Central PA Reptile Expo
717-502-0506

----- Original Message -----
From: "Central PA Reptile Expo" <[email protected]>
Date: Wed, 3 Sep 2008 12:18:18 -0400
To: David Young<[email protected]>
Subject: Re: Please call me
David,

It has now been 6 days since my last email, and I left a message again yesterday on the customer service line (which is now full and can no longer take messages). I understand that this past weekend was a holiday weekend, but there have been several other days that you could have contacted me. I also know that you just recently spoke with a friend of mine regarding shipping since sending the last email, and therefore you seem to be able to return calls to customers, but not to me for some reason.
I really need to know what is going on at this point with the sponsorship. I have put it out all over the place that you will be sponsoring the show, and have been advertising the site and the shipping stuff to some pretty major people in the business that I have personal contacts with, but yet nothing is happening on your end to help support the show. I sent banner ads as you requested back on 8/22/08, but nothing has been put up on the website. And not to mention that you have made no contact at all since our last conversation to let me know what is going on with the payment situation that you promised to set up. We had a verbal agreement on $750 for the show sponsorship, and at this point, I have received no payment or communication to let me know what is happening. I know that sometimes it is easy to forget to put a check in the mail, but we have been having these discussions for awhile now, and I would hope that it would be some sort of priority to you as you said it was in the beginning. I feel I have done quite a bit to help out your site with advertising, as I should being the show promoter, but I am not having good feelings about the lack of concern you seem to have for the success of this show as of late, nor the responsibilities of someone who has promised to sponsor a show.
I am sorry if I sound frustrated, but this has really been going on for awhile now, and the show is only about a month away. That and the fact that I cannot call either the customer service number or the number you provided me awhile ago as your personal number and leave a message is very frustrating, as my emails do not seem to be helping the situation either.
I hope to hear from you soon, and I really hope we can get this situation settled. I do hope that everything is well with you and your family, and hope you had a good holiday weekend.

Kelly Kordek
Kordek's Kritters
Central PA Reptile Expo

----- Original Message -----
From: David Young
To: Central PA Reptile Expo
Sent: Wednesday, September 03, 2008 12:20 PM
Subject: Re: Please call me

I apolgize.we have been slammed since daytona. Email me your address and I will get a check out.
Sent from my Verizon Wireless BlackBerry

The amount was stated in two separate e-mails and David reply is bolded.
 
Yes - no one argues that he agreed to pay something -- but if the contract amount was $250 and that is what he agreed to pay then her insistence on being paid $750 is a breach of contract - if she breaches the contract what is his obligation? I don't get why nobody thinks that is relevant? Would you pay someone 3 times what agreed on for services partially rendered?

I'm not making her out to be the bad guy. I'm not saying David is right. He can't prove their agreement was $250 any more than she can prove it was $750 - because their "contract" was verbal, their negotiations were verbal and they apparently didn't communicate very well. Which was the point I started 100 responses ago - in order to prove a breach of contract you need to be able to provide proof of said contract and there isn't any. They could be equally guilty of screwing up the deal - I don't know, you don't know - if you do show me.

Tosha,
Where and when did I breach my end of the contract? I did all of the advertising I said I would, and was never given payment of ANYTHING, much less the agreed upon amount of $750. IF Mr. Young had an issue with the email he says he didn't fully read when saying he was sending a check on 9/3, then why did he not call me or email me stating this?
Oh, that's right, according to him, he did. He provided that proof. I forgot. :rolleyes:
Also, for your comment about US (Mr. Young and myself) not communicating well, you fail to realize that it was not ME that had an issue, it was Mr. Young that had the issue communicating. He did not return phone calls or emails. HE failed to communicate with me after the agreement was made. So it was not an issue with US not communicating well, it was an issue of HIM not communicating AT ALL. There is a big difference.
As far as proving a verbal contract, any court of law states they are legal. Why are you so gung-ho about this whole "no proof" situation when the ONLY one who has not provided proof of ANYTHING except lies has been Mr. Young?
1. He says he sent payment. Let's, for one second, forget how much the deal was worth. He said he sent something. I never got anything. Lie.
2. He says he sent emails to me stating he was backing out of the deal. He provided something easily faked and has never once made the effort to prove its validity. So, lie 2
3. He says I sent him multiple PayPal requests for money. This has been proven wrong. Lie 3
4. He said he never owed Repticon money for the shows. But then he sent them money just a few days ago to settle that debt. Lie 4
5. He told Mr. Mike Sanders that he would be sending payment for a snake. Then he asked him to hold the snake because he did not have the funds because of a show tour he was on. This was at the SAME TIME he was telling me he was going to pay me, which meant he was saying he had the money he owed me. So, lie 5.

How many more lies do you need Tosha? What is it that is going to make you see that he obviously had a history before doing this to me, and that he just continued the pattern? As I said to Seamus (I believe), what do you want from me, BLOOD?
How about this, you tell me what you need as more proof, and I will provide it. I CANNOT provide an email before the logo was sent with an agreed upon amount, because there is none, it was a verbal thing. So you tell me what it is going to take, and if I have it, I will post it.
 
Tosha, please don't misunderstand me, but what do you have to gain by defending david and repster?

----- Original Message -----
From: David Young
To: Central PA Reptile Expo
Sent: Wednesday, September 03, 2008 12:20 PM
Subject: Re: Please call me

I apolgize.we have been slammed since daytona. Email me your address and I will get a check out.
Sent from my Verizon Wireless BlackBerry

Did you take the time to read this thread in it's entirety? What part of this do you not understand? :shrug01:

The second post in this thread contains all of the emails. Kelly has answered every question posed to her in a timely fashion and provided every bit of imformation that she can.


 
Tosha, you keep saying " i want to see davids side"

Why dont you call him yourself. You cant play the devils advocate and NOT contact both parties as well. otherwise, you cant really play both sides.

Ask for the emails, Look at the Full headers yourself. * it isnt hard to learn how to understand them...*

If you WANT so much proof that david flat out lied, and arent willing to belive the emails and information posted on the BOI, ASK for that evidence yourself!!! Kelly is MORE than willing to share it!
Call david first though, and get his side of the story. Write it down.... and then compare and contrast. Compare it with what he has told others too.


I think youll find your stance is completely unfounded in these circumstances.
 
Not that I doubt Kelly's version of the events, but the old adage "a bird in the hand is worth 2 in the bush" seems to be apropos. "I'll gladly pay you Tuesday for a hamburger today" shouldn't be enough if you don't know and trust the person that you are dealing with. This agreement is only worth the paper that it was written on. Hell hath no fury like a woman scorned also seems to apply here. This is a ripe opportunity to utilize cliches!
 
They really haven't been.

Just because I chose to ask questions and base my decisions on tangibles instead of "popular opinion" doesn't mean that I am taking sides. Because I didn't join in the witch hunt doesn't mean that I side with him.

Try that with someone who can't comprehend what they are reading.

Terry tried popping smoke.
Allen tried popping smoke.
Dslurp tried popping smoke
You are trying to pop smoke.

Call it what you want but I call it " You're full of crap!". You've been tossing questions out that repeatedly try to paint Kelly in a shadier light yet I don't see you breaking a sweat wanting to hear or read David's side. Why are so focused on Kelly proving anymore than she has yet David gets to tip toe through the tulips. If you really want anyone to believe that both sides are being viewed objectively , try asking both sides questions.

Your argument is one sided , admit it , it'll make you feel better.

Jim you WERE removed...



Anybody that would like to talk negatively about the site or how it is ran poorly will be happily removed if it is their request. We are fully aware as to how to remove people and do not need the troll like agenda on the site to begin with, so please help us relieve the site of such agenda's... Having such Agenda's ANYWHERE doesn't make ANYONE look any better... As for how we conduct business we are at the Tampa show today and tomorrow and would be more than happy to talk to anybody about the site, Business or upcoming features we'll be adding!

Will any you point out who registered the one member 130 times? Having 1 member listed 130 times just adds more questions to how reputable Reptster truly is. As it stands , the owner has not paid one promoter , slow paid another , still questions about refunds on over charged packages and it appears that Reptster is now adding fake members to beef up their rep.

Out of curiosity , why are you here instead of David defending Reptster? Are you the PR guy or is the boss scared to bring his dog to the hunt? For the life of me I can't see why an owner of a company that has been tossed in a questionable would tuck tail and not defend himself or his company.
 
----- Original Message -----
From: Kelly Kordek
To: David Young
Sent: Friday, August 29, 2008 11:52 AM
Subject: Please call me

David,

I have again been trying to reach you about the payment for the sponsorship of the show. When we last talked, you said you would be putting a check in the mail for $xxx, and that was almost 2 weeks ago. I have yet to receive anything. I do not want to sound like I do not appreciate your sponsorship, but I really need to get this financial end of it straightened up as soon as possible, as the show is only just over a month away.
Please give me a call and let me know what we can do, as this is causing me some real issues. I feel I have been more than fair and patient with the situation, and it is just getting to a point where I need some sort of resolution. Thanks!

Kelly Kordek
Kordek's Kritters
Central PA Reptile Expo
717-502-0506

----- Original Message -----
From: "Central PA Reptile Expo" <[email protected]>
Date: Wed, 3 Sep 2008 12:18:18 -0400
To: David Young<[email protected]>
Subject: Re: Please call me
David,

It has now been 6 days since my last email, and I left a message again yesterday on the customer service line (which is now full and can no longer take messages). I understand that this past weekend was a holiday weekend, but there have been several other days that you could have contacted me. I also know that you just recently spoke with a friend of mine regarding shipping since sending the last email, and therefore you seem to be able to return calls to customers, but not to me for some reason.
I really need to know what is going on at this point with the sponsorship. I have put it out all over the place that you will be sponsoring the show, and have been advertising the site and the shipping stuff to some pretty major people in the business that I have personal contacts with, but yet nothing is happening on your end to help support the show. I sent banner ads as you requested back on 8/22/08, but nothing has been put up on the website. And not to mention that you have made no contact at all since our last conversation to let me know what is going on with the payment situation that you promised to set up. We had a verbal agreement on $750 for the show sponsorship, and at this point, I have received no payment or communication to let me know what is happening. I know that sometimes it is easy to forget to put a check in the mail, but we have been having these discussions for awhile now, and I would hope that it would be some sort of priority to you as you said it was in the beginning. I feel I have done quite a bit to help out your site with advertising, as I should being the show promoter, but I am not having good feelings about the lack of concern you seem to have for the success of this show as of late, nor the responsibilities of someone who has promised to sponsor a show.
I am sorry if I sound frustrated, but this has really been going on for awhile now, and the show is only about a month away. That and the fact that I cannot call either the customer service number or the number you provided me awhile ago as your personal number and leave a message is very frustrating, as my emails do not seem to be helping the situation either.
I hope to hear from you soon, and I really hope we can get this situation settled. I do hope that everything is well with you and your family, and hope you had a good holiday weekend.

Kelly Kordek
Kordek's Kritters
Central PA Reptile Expo

----- Original Message -----
From: David Young
To: Central PA Reptile Expo
Sent: Wednesday, September 03, 2008 12:20 PM
Subject: Re: Please call me

I apolgize.we have been slammed since daytona. Email me your address and I will get a check out.
Sent from my Verizon Wireless BlackBerry
So how come the first amount is xxx and the second amount is $750? If David is so hard to get a hold of why did he respond to you in less than 2 minutes?
 
So how come the first amount is xxx and the second amount is $750? If David is so hard to get a hold of why did he respond to you in less than 2 minutes?

You have got to be kidding. The answers to your questions were posted in this thread days ago. :bandhead0 :deadhorse :bandhead0 :deadhorse
 
So how come the first amount is xxx and the second amount is $750? If David is so hard to get a hold of why did he respond to you in less than 2 minutes?

Seriously, if you're too freaking lazy to read the thread, ask Kelly to send you the e-mails. She will do it, and you will find that the XXX's all say $750 in the original e-mails. Kelly has explained this ad infinitum.
 
So how come the first amount is xxx and the second amount is $750? If David is so hard to get a hold of why did he respond to you in less than 2 minutes?

Are you joking? This has been asked and answered several times and I doubt asking it yet again is going to get you a different answer.

If you are going to be so obviously backing Repster, at least come up with new questions please because I am pretty sure everyone here is getting really tired of this.
 
----- Original Message -----
From: Kelly Kordek
To: David Young
Sent: Friday, August 29, 2008 11:52 AM
Subject: Please call me

David,

I have again been trying to reach you about the payment for the sponsorship of the show. When we last talked, you said you would be putting a check in the mail for $xxx, and that was almost 2 weeks ago. I have yet to receive anything. I do not want to sound like I do not appreciate your sponsorship, but I really need to get this financial end of it straightened up as soon as possible, as the show is only just over a month away.
Please give me a call and let me know what we can do, as this is causing me some real issues. I feel I have been more than fair and patient with the situation, and it is just getting to a point where I need some sort of resolution. Thanks!

Kelly Kordek
Kordek's Kritters
Central PA Reptile Expo
717-502-0506

----- Original Message -----
From: "Central PA Reptile Expo" <[email protected]>
Date: Wed, 3 Sep 2008 12:18:18 -0400
To: David Young<[email protected]>
Subject: Re: Please call me
David,

It has now been 6 days since my last email, and I left a message again yesterday on the customer service line (which is now full and can no longer take messages). I understand that this past weekend was a holiday weekend, but there have been several other days that you could have contacted me. I also know that you just recently spoke with a friend of mine regarding shipping since sending the last email, and therefore you seem to be able to return calls to customers, but not to me for some reason.
I really need to know what is going on at this point with the sponsorship. I have put it out all over the place that you will be sponsoring the show, and have been advertising the site and the shipping stuff to some pretty major people in the business that I have personal contacts with, but yet nothing is happening on your end to help support the show. I sent banner ads as you requested back on 8/22/08, but nothing has been put up on the website. And not to mention that you have made no contact at all since our last conversation to let me know what is going on with the payment situation that you promised to set up. We had a verbal agreement on $750 for the show sponsorship, and at this point, I have received no payment or communication to let me know what is happening. I know that sometimes it is easy to forget to put a check in the mail, but we have been having these discussions for awhile now, and I would hope that it would be some sort of priority to you as you said it was in the beginning. I feel I have done quite a bit to help out your site with advertising, as I should being the show promoter, but I am not having good feelings about the lack of concern you seem to have for the success of this show as of late, nor the responsibilities of someone who has promised to sponsor a show.
I am sorry if I sound frustrated, but this has really been going on for awhile now, and the show is only about a month away. That and the fact that I cannot call either the customer service number or the number you provided me awhile ago as your personal number and leave a message is very frustrating, as my emails do not seem to be helping the situation either.
I hope to hear from you soon, and I really hope we can get this situation settled. I do hope that everything is well with you and your family, and hope you had a good holiday weekend.

Kelly Kordek
Kordek's Kritters
Central PA Reptile Expo

----- Original Message -----
From: David Young
To: Central PA Reptile Expo
Sent: Wednesday, September 03, 2008 12:20 PM
Subject: Re: Please call me

I apolgize.we have been slammed since daytona. Email me your address and I will get a check out.

Sent from my Verizon Wireless BlackBerry
MauiMoon said:
So how come the first amount is xxx and the second amount is $750? If David is so hard to get a hold of why did he respond to you in less than 2 minutes?

First question has been answered multiple times. You answered your second question with the very same quote from David's email.

He plainly stated in the email you quoted.


I apolgize.we have been slammed since daytona. Email me your address and I will get a check out.

If you will note the first email that you quoted was dated

From: Kelly Kordek
To: David Young
Sent: Friday, August 29, 2008
The second was Sept 3rd and she stated
It has now been 6 days since my last email, and I left a message again yesterday on the customer service line (which is now full and can no longer take messages).

He didn't deny he was hard to get a hold of. He apologized and stated the check is going out. Which is a reply to the email that showed the $750 amount.

How many other people stated David wouldn't return emails and phone calls?
Besides Kelly and David Himself.
 
My Experience

I recently shipped a snake using Repster because I wanted to see how their service worked so I could pass the savings on to my customers( Note I was already FedEx Certified to ship Live Harmless Reptiles before I had ever heard of Repster). I processed it through Repster, I packed it, and labelled it according to the Lacy Act ( quantity,scientific name, common name)and then dropped it off at a local FedEx World Service Center, no problem...so far.... When I got home there was a message that they don't ship live reptiles from FedEx and I can come pick it up. Well they had already closed by that time so I was unable to do this. I called everyone at FedEx that night that would answer the phone and got pretty much the same story even though I told them I had 3 documents from 3 seperate divisions of FedEx stating that I WAS approved, I left many messages. I then went to Repster and found a forum with a discussion about practically the same issue. David Young had just personally replied to an earlier post, so I posted to get his attention
ForkedTung



Joined: 31 Dec 1969
Posts: 3
Posted: Mon Sep 22, 2008 9:03 pm Post subject:

I just dropped one off at a FedEx staffed location (NOT a Kinkos) an actual FedEx location, they called to refuse. I called FX and they say that if they refuse then that's it? David please contact me as the BP is just sitting there. I used Repster and also was FedEx certified before this as well. tried to explain this to them ,but they are not listening? email me at [email protected] so I can give you info. Kyle

Last edited by ForkedTung on Mon Sep 22, 2008 9:41 pm; edited 1 time in total

I also sent him a PM, but for some reason it is missing from my account ( does anyone know if PM's are retrievable)Another member gave me his phone # so I then posted this
ForkedTung



Joined: 31 Dec 1969
Posts: 3
Posted: Mon Sep 22, 2008 9:40 pm Post subject:

I just talked to him and he's going to try to get his rep on it, but it may be too late tonight, so hopefully he will be able to resolve this tomorrow, I'll keep everyone posted. Kyle
( notice how I joined on Dec. 31, 1969???, I must have been a very busy newborn, heh, heh)

Well, I called David Young and I explained the situation and he said he would try to talk to his rep. that night, but understandably probably wouldn't be able to get ahold of him due to the late hour. He told me to call him the next morning. Guess who I called first the next morning? I got David Young's voicemail and I explained again who I was and what was going on, then I left him both of my phone numbers. I waited an hour or so and nothing, meanwhile the local FedEx rep. calls and asks when I'm going to come pick up the BP? So I forward her one of the email documents FROM FedEx mind you detailing my certification to ship Live Harmeless Reptiles, she says she'll check up on it. Just as I'm about to leave to go pick up the BP, Kathleen Terzinski Manager Admin. for Bruce Clemmons, FedEx Live Animal Desk Assistant, Chicago (773)601-5801( whom was returning one of my messages from the previous night) calls and wants to know what's going on. I tell her and she agrees, Yes she has a record of my certification and I can ship. She hangs up, calls back and says the BP is now loaded and ready to ship.
Well the BP shipped and everything turned out OK, thanks-be ONLY to myself to resove this issue.

[ I don't think the following is heresay but if so one of the mods can feel free to delete it]
Kathleen also goes on to tell me that FedEx is not in any partnership with Repster, that for them to be advertising this as so is illegal and that their legal division is looking into this.
Now coming from the completely dysfunctional FedEX people, especially when it comes to shipping reptiles, I took this with a very large grain of salt, but Kathleen was QUITE adamant about this???

Anyway to this day David Young has provided NO phone calls, emails etc... absolutely NO followup to my problem using Repster to ship. As far as he knows my BP is still sitting there rotting away.
 
so, what exactly does reptster do?

In the beginning when I first heard about and joined Reptster, they were starting out as just another online forum community. Several months or so after the initial introduction of the forum was the idea of this whole Fedex shipping thing mentioned. Perhaps this was their whole plan all along, I would be surprised otherwise.

But in regards to their whole shipping scheme, to answer your question which I am sure it is in this regard, their shipping operations are to entail that you receive discounts on shipping materials including shipping prices and supposedly (but not apparently by some) an easier method of being able to qualify and ship through Fedex (as per my understanding).

Obviously, ForkedTongues allegations show some serious flaws inherent in the system amongst his alleged hearsay about other(s) having similar issues with Fedex.

I also find it very fascinating about this Administrator Kathleen Terzinski allegedly mentioning that Reptster has no partnership with Fedex and that there might be legal ramifications if indeed this is true. It will be very very interesting to see if these alleged allegations are true or not.

And let's hypothetically say that Repster does nothave any legally binding partnership with Fedex? What does that mean to Reptsters clientele who frequently use the system and how will it affect their personal/private information stored on Reptsters system should legal action be taken? Again, all hypotheticals based on this allegation being true ;)

For David to claim that calling Reptsters hotline is the quickest and easiest way to get into contact with him or his staff about their clienteles problems, then how is it that the complaints about problems about being able to contact them keep stacking up? I think this only goes to further strengthen Kelly's allegations about her problems with contacting David.

To Kelly:
It would seem to me that your ordeal with David has run into a stalemate of sorts. If we should consider that at this point David will not contact you nor try to at least remedy the situation with at least some money to cover your out of pocket costs, what would be your next course of action to regain any type of satisfaction from all of this unpleasantness? Obviously, bringing up these issues on the BOI only carries so far. I think that you've stated your case with the utmost sincerity and honesty unlike David who has shown us his true colors here with his arrogant deception and lies. I'm just left wondering what recourse you have, if any, and if it would even be worth trying to fight for any monies thus owed. If anything, at least you're tactful handling of this situation has exposed another schemer. Thank you for this! :thumbsup:
 
Did they ever say they were in partnership with FedEx or was that just an assumption?
 
Did they ever say they were in partnership with FedEx or was that just an assumption?

If there isn't an agreement between Reptster and FedEx then there is a real problem. I know with my certification to ship it is prohibited for me to allow a 3rd party to ship using my account. For instance, if I have a friend in FL that wants to send me a snake and isn't certified, I can't use my account for him to do so. I would suspect, and this is pure speculation, that the "agreement" between Reptster and FedEx is more likely an agreement between David Young and his sales rep who has zero power to make such agreements. The sales rep just wants to make money and what better way than having an account like Reptster shipping hundreds of packages per week, even if it violates the certification to ship live reptiles. I would love to see confirmation of the agreement between FedEx and Reptster but I wouldn't hold my breath.
 
In the beginning when I first heard about and joined Reptster, they were starting out as just another online forum community. Several months or so after the initial introduction of the forum was the idea of this whole Fedex shipping thing mentioned. Perhaps this was their whole plan all along, I would be surprised otherwise.

According to what David has said to me in conversations with him, Reptster was never "about" the forums. In fact, my very first encounter wtih David was when he wrote to me at BP.net wanting to partner Reptster with us and let US be the forums that represented his new shipping program along with some other record-keeping and business software he was developing.

Since I'd never heard of him at that time and had no idea what he was talking about, I didn't give any of it much thought. Much later, the Reptster site finally sprang up and they were making much about this new shipping program with FedEx that would eventually come online. Once I got to know David, he told me that he never did want to have or run forums himself, which is why he wanted to use BP.net to work that side of things for him....but we didn't. And all the folks associated with Reptster were insisting that he set up some forums for everyone to participate in.....so he did.

Anyhow....not sure how any of this is all that relevant, but I thought I'd confirm your statement that he was planning the whole shipping thing well before there were any forums, even though the forums themselves "went live" first.

The allegation that David does not have a real contract with FedEx is deeply disturbing and extremely serious. I hope we see more follow-up aliong those lines and hopefully see some proof from David that this is, indeed, a legitmate operation he has going.
 
I recently shipped a snake using Repster because I wanted to see how their service worked so I could pass the savings on to my customers( Note I was already FedEx Certified to ship Live Harmless Reptiles before I had ever heard of Repster). I processed it through Repster, I packed it, and labelled it according to the Lacy Act ( quantity,scientific name, common name)and then dropped it off at a local FedEx World Service Center, no problem...so far.... When I got home there was a message that they don't ship live reptiles from FedEx and I can come pick it up. Well they had already closed by that time so I was unable to do this. I called everyone at FedEx that night that would answer the phone and got pretty much the same story even though I told them I had 3 documents from 3 seperate divisions of FedEx stating that I WAS approved, I left many messages. I then went to Repster and found a forum with a discussion about practically the same issue. David Young had just personally replied to an earlier post, so I posted to get his attention

I also sent him a PM, but for some reason it is missing from my account ( does anyone know if PM's are retrievable)Another member gave me his phone # so I then posted this
( notice how I joined on Dec. 31, 1969???, I must have been a very busy newborn, heh, heh)

Well, I called David Young and I explained the situation and he said he would try to talk to his rep. that night, but understandably probably wouldn't be able to get ahold of him due to the late hour. He told me to call him the next morning. Guess who I called first the next morning? I got David Young's voicemail and I explained again who I was and what was going on, then I left him both of my phone numbers. I waited an hour or so and nothing, meanwhile the local FedEx rep. calls and asks when I'm going to come pick up the BP? So I forward her one of the email documents FROM FedEx mind you detailing my certification to ship Live Harmeless Reptiles, she says she'll check up on it. Just as I'm about to leave to go pick up the BP, Kathleen Terzinski Manager Admin. for Bruce Clemmons, FedEx Live Animal Desk Assistant, Chicago (773)601-5801( whom was returning one of my messages from the previous night) calls and wants to know what's going on. I tell her and she agrees, Yes she has a record of my certification and I can ship. She hangs up, calls back and says the BP is now loaded and ready to ship.
Well the BP shipped and everything turned out OK, thanks-be ONLY to myself to resove this issue.

[ I don't think the following is heresay but if so one of the mods can feel free to delete it]
Kathleen also goes on to tell me that FedEx is not in any partnership with Repster, that for them to be advertising this as so is illegal and that their legal division is looking into this.
Now coming from the completely dysfunctional FedEX people, especially when it comes to shipping reptiles, I took this with a very large grain of salt, but Kathleen was QUITE adamant about this???

Anyway to this day David Young has provided NO phone calls, emails etc... absolutely NO followup to my problem using Repster to ship. As far as he knows my BP is still sitting there rotting away.

I am also FedEx certified and granted shipping FedEx does not on occasion go without mishaps it's going to happen no matter who you are. Just out of curiosity have you had similar problems prior to using Reptster and if so how did you go about taking care of it? I mean to say, did you follow the same procedure with Reptster that you did when using your own account (thinking maybe the Reptster account number brought up a red flag as opposed to yours)?

Having had to deal with some issues on occasion I know what it is like to deal with FedEx Personnel. Just thinking you would have to deal with a middle man like David when an issue arises instead of directly with FedEx Representatives seems like it would just add to the headache. I know I would be able to argue my case stronger than someone else would.
 
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