Reptster.com experience with show sponsorship not good

[critical bill]

No, it should not read "after all the B.O.I. said he did." That's not what I said or meant in the least. Maybe in your delusional mind you can ignore the facts presented here...But I won't.



The point of the system was to save your customers money, not you. I'm guessing you were one of those that were taking the $10-25 discount and pocketing it instead of giving it to your customers, huh?

Fantastic post! Was all set to say the same but you beat me to it.

 

[Dixie Reptiles]

Terry, just curious as to how the issue with the UPS "no snakes" clause will affect someone like you who, I assume since your business seems to cater towards breeding/selling snakes, would be needing to ship those snakes? What if Reptster is not able to provide that via UPS as they were through FedEx (since FedEx already agrees to do this if you are a certified shipper on your own)? What are your plans in that situation?
You happen to be the only person so far who has posted that is still using/supporting the Reptster service who could be affected, but the question can and does go out to other people who plan to still use the service once (if) UPS is on board but may not change their company policy.
I ask this not in jest or malice, just very curious as to how this whole situation could affect your relationship with Reptster if you cannot ship snakes through them (as well as other snake breeders/shippers who continue to use the Reptster service).

Do you really believe he will set up shipping with U.P.S. and they will not allow snakes to be shipped ? U.P.S had a booth in Daytona for the purpose of setting up a few accounts to ship snakes,they are very interested in this market.As for the other question asked about how will I ship,I am certified through Delta also.

 

[Dixie Reptiles]

No, it should not read "after all the B.O.I. said he did." That's not what I said or meant in the least. Maybe in your delusional mind you can ignore the facts presented here...But I won't.



The point of the system was to save your customers money, not you. I'm guessing you were one of those that were taking the $10-25 discount and pocketing it instead of giving it to your customers, huh?

out of your own mouth,you are guessing I was cheating my customers.When you come up with some real facts instead of speculation let me know. Again what the B.O.I Said

 

[hhmoore]

Do you really believe he will set up shipping with U.P.S. and they will not allow snakes to be shipped ?

Isn't that what was said on the site? That they would be set up with UPS but, at least for now, that snakes could not be shipped? Maybe my memory is off, I just got up & don't have time to look.
If UPS goes with snakes, I might go through whatever steps they might have (I have a UPS account that I have never used)...but the UPS hub is far less convenient, so the savings would have to make it worthwhile.

 

[dragonsr#1]

Do you really believe he will set up shipping with U.P.S. and they will not allow snakes to be shipped ?

I would have never believed that he would have done the things to us and others on here in the 1st place.

Matthew Kordek

 

[Cat_72]

Isn't that what was said on the site? That they would be set up with UPS but, at least for now, that snakes could not be shipped? Maybe my memory is off, I just got up & don't have time to look.
If UPS goes with snakes, I might go through whatever steps they might have (I have a UPS account that I have never used)...but the UPS hub is far less convenient, so the savings would have to make it worthwhile.

According to the "site admin" post over there:

UPS IS CONSIDERING ACCEPTING NON-VENOMOUS SNAKES VIA REPTSTER AND IS SCHEDULED TO REVIEW POLICY BY NOVEMBER 17th TO BE EXACT!

So, in other words....they are going to THINK about changing their policy, sometime the middle of November.

 

[Southern Wolf]

Do you really believe he will set up shipping with U.P.S. and they will not allow snakes to be shipped ? U.P.S had a booth in Daytona for the purpose of setting up a few accounts to ship snakes,they are very interested in this market.As for the other question asked about how will I ship,I am certified through Delta also.

I have highlighted something you said in BOLD.... now how bout reading everything before you repsond to praise Mr. Young. Because he already has!!! Now scroll down and Read it again.... I even took the liberty of putting it in BOLD so you wont miss it this time.

ssscales
Site Admin

Joined: 14 Mar 2008
Posts: 1706
Location: So FL

PostPosted: Wed Oct 29, 2008 11:33 am
Post subject: Update on FedEx/UPS

I finally got a hold of David and was able to get the real deal as to the situation between Reptster and FedEx that lead to the spur of the moment split. I am posting this as David is completely swamped with all that's happened, is needed and will be needed going forward.

As many know we've had a few situations with isolated FedEx employees where packages were refused at hubs. Most of these were resolved with a phone call to David/FedEx, information was passed to these employees, apologies were made and packages were shipped. In some cases FedEx employees refused even internal directions and it became a pain dealing with these communication gaps with FedEx internally. This did not cause the split, but was becoming a thorn in our back side.

Apparently we had three shipments refused by FedEx last week and FedEx refused to refund the payments. This was becoming all too common practice with FedEx lately and began to take it's toll on Reptster's ability to provide a consistent service to it's users.

Here are the actual reasons that caused the split between Reptster & FedEx:
Another chain of events that added to the recent decision to split from FedEx was the refusal from FedEx to refund payments for anything arriving late or dead due to the waiver we all sign when becoming certified. Reptster was no different and this was taking a toll with issues stemming from FedEx becoming more and more common.

Another situation was surround our discounts; FedEx wanted to renegotiate with Reptster. In other words, they wanted to raise our prices due to their claims with increased costs, even though gas prices have lowered considerably over the past few weeks. FedEx wanted more money; even though Reptster is shipping volume which was exceeding our original agreement with FedEx. As of Saturday, FedEx abruptly canceled our discounts and refused any reasonable negotiations after they stated we had 30 days. On Monday Reptster took a substantial financial hit and had to pay the difference between what was and what is for any packages that were being shipped. The only way Reptster could shut it down was to take the payment method off of the account, which essentially shut it down instantly. Reptster will pay what is owed to FedEx for this month and move on with a clean slate.

According to a conversation David had with FedEx Chief Council. FedEx is losing a ton of money these days and are cutting all recent programs (like the one offered to Reptster). FedEx is going to start tightening up on many accounts that are not as profitable for them as others. Even though Reptster kept up it's end of the contract with FedEx, FedEx was not. We apologize for any inconvenience that has caused anyone and we have, are and will take care of any pending issues because of this situation.

If anything positive has come from this, it is the openness of UPS and wanting to partner with Reptster 100%. Reptster was able to show significant volumes being shipped regularly from the community and UPS has been great to deal with! UPS is much better organized and we have been able to capitalize on the success and avoid a few mistakes we made during our time with FedEx. The UPS contract is bulletproof, as we have learned from our dealings with FedEx. We feel the partnership with UPS will prove to be a solid one the community will benefit from for years to come. UPS Legal and Reptster Legal have reviewed everything and Reptster sent out our first 15 packages today as a test pilot.

If all goes well, we expect to be back up and shipping with UPS on Monday-Wednesday the latest next week. Only thing is: No shipping of snakes until UPS reviews test packages and policy changes surrounding snakes. Both UPS and Reptster want to make sure we have everything covered and everyone is protected when it comes to snakes.

To answer the question again that I know will be asked and talked about: UPS IS CONSIDERING ACCEPTING NON-VENOMOUS SNAKES VIA REPTSTER AND IS SCHEDULED TO REVIEW POLICY BY NOVEMBER 17th TO BE EXACT!

so as of Monday-Wednesday next week you will be able to ship your lizards... but not your snakes thru UPS.

 

[Cat_72]

And yet, they also say:

If all goes well, we expect to be back up and shipping with UPS on Monday-Wednesday the latest next week.

Monday-Wednesday of next week? That would be November 3-5? I thought they were going to think about changing the policy by the 17th?

And it specifically says:

No shipping of snakes until UPS reviews test packages and policy changes surrounding snakes.

Soooo.....I'm lost. None of that adds up.

 

[Cat_72]

Pftht, you type faster than I do Kevin.

 

[Dixie Reptiles]

I have highlighted something you said in BOLD.... now how bout reading everything before you repsond to praise Mr. Young. Because he already has!!! Now scroll down and Read it again.... I even took the liberty of putting it in BOLD so you wont miss it this time.




so as of Monday-Wednesday next week you will be able to ship your lizards... but not your snakes thru UPS.

Thanks it is easy to read bold print.

 

[Southern Wolf]

Pftht, you type faster than I do Kevin.

Naaa.... I just got started earlier than you... I had to go look for the post from the other site so I could highlight some things to make it easier to read

Thanks it is easy to read bold print.

Your welcome

 

[TripleMoonsExotic]

out of your own mouth,you are guessing I was cheating my customers.

You said it yourself...Reptster saves you money...How, as a shipper, is Reptster saving you money unless you're pocketing the discount difference?

When you come up with some real facts instead of speculation let me know.

How about you (or rather David) provide proof that the accusations aren't true. That's sort of how it works in the real world...If you're accused of something, you defend yourself and provide proof the accusations aren't true.

 

[Dixie Reptiles]

You said it yourself...Reptster saves you money...How, as a shipper, is Reptster saving you money unless you're pocketing the discount difference? I pay shipping !



How about you (or rather David) provide proof that the accusations aren't true. That's sort of how it works in the real world...If you're accused of something, you defend yourself and provide proof the accusations aren't true.

Wake up ! The B.O.I. is not the real world

 

[Suncoast Herpetological]

Wake up ! The B.O.I. is not the real world

Terry

Why do you always insist on trying to have the last word when you are so ill equipped to do so.?

David has been caught in numerous lies and now has no reliable method of supplying the service he has touted.

I would love to hear Fedex's side of this conflict. My bet is that it does not bear a strong resemblance to David's

That about sums the situation up.

 

[MiIguanaLvr]

Wake up ! The B.O.I. is not the real world

Maybe not but the BOI is a place where many reptile people come looking before doing business with someone.

 

[Lucille]

How about you (or rather David) provide proof that the accusations aren't true. That's sort of how it works in the real world...If you're accused of something, you defend yourself and provide proof the accusations aren't true.

If you are accused of something criminal, you are presumed innocent and those who prosecute must provide proof that you are guilty.

 

[Suncoast Herpetological]

If you are accused of something criminal, you are presumed innocent and those who prosecute must provide proof that you are guilty.

While the above statement is 100% accurate in a Court of Law, the Court of Public Opinion works a bit differently

 

[Lucille]

Wake up ! The B.O.I. is not the real world

It is a good venue for those who wish to do business and affects the reputations of many in the reptile world.
People who want to buy often check here and make purchasing decisions based on what they find on the BOI.

 

[TripleMoonsExotic]

Wake up ! The B.O.I. is not the real world

You obviously have little understanding of much of anything...It doesn't matter if it's not the "real world" (I also never said that; read before you type)...He is being accused of several things and fails to defend himself and provide proof that it is false. He admits guilt by ignoring accusations. He's lied and been caught in those lies. This guy was a nobody before Reptster...Why should his word be taken as gospel?

How about you wake up and read before you type (maybe pickup grammar, spelling and punctuation books while you're at it before you respond again)...

 

[WebSlave]

Should read after all the the B.O.I said he did.Big difference.He has done nothing but save me money.

Terry, I am only going to say this once to you, so listen up, please.

The "BOI" doesn't SAY or DO anything in itself or by itself. The people posting on it, do. This is simply the medium that people are allowed to use to post their opinions and whatever facts they can produce about an issue being discussed. Including you. So yes, YOU are a part of the BOI too. And by your definition, "it" is saying what YOU are saying.

But be that as it may, if you have an issue with what someone has posted on the BOI, spell it out, with quotes if possible, and address what was said specifically and pointedly with your own opinions, and facts if you have them, to counter what that person stated. If you intend to attack and bash the BOI for the simple role it plays in providing something that very very few other sites are willing to bear up under, then you are also bashing ME for what I have created here for that purpose. As such, I have no more tolerance for people who use the freedom of this site to bite the hand that feeds them with the sort of bashing you are now engaging in. It WILL cease, or you will be gone. It will not be the first time I have banned a BOI basher taking up bandwidth here with their crap, nor will it be the last. Your choice to make now is whether or not YOU want to be the next one gone.

You are welcome to discuss your issues about the BOI in the Feedback Forum, but it will end right now in THIS forum or you are gone. I do hope this is clear to you, because I do not intend to make any further effort to make it any clearer to you with a future warning.