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Bad Guy Calientedragons - Rankin Dragons

Caliente Dragons has not issued a refund. Paypal will not stand behind a bad purchase, nor will my bank. They have the rankins to resell and also my $400.
Their service policy states "We are committed to providing our customers total satisfaction. Every time."
Well it doesn't happen every time, so --BUYER BEWARE
 
I take it Jean and Wendy have not offerred to make you whole even though the payment was made on their behalf?

While I never thought Wendy was actually entitled to the refund based on her claims, once it was offerred it should have been honored.

It does surprise me that they are letting a friend who helped them out hold the bag on this one though
 
tessie said:
Caliente Dragons has not issued a refund.

Their service policy states "We are committed to providing our customers total satisfaction. Every time."
Well it doesn't happen every time, so --BUYER BEWARE
Click to expand...

Buyer beware is so true with caliente dragons!

Anyone can write and post a very user friendly TOS, the integrity of caliente dragons was called upon to honor their TOS and what did they do? they ran and hid so far from their TOS even after they agreed to refund the customers money after they returned the dragons to them.

Definitely 2 thumbs down to the way caliente dragons handled this problem.:(
 
Ed Clark said:
:
Definitely 2 thumbs down to the way caliente dragons handled this problem.:(
Click to expand...
:iagree:

they should just give a refund they have the dragons even if they feel they dont have to they should its called morals i guess they dont have any since they kept the dragons and the cash
 
geez people you all know that this is over and done with. if a refund was going to be issued it would have been. bumping this thread up doesnt accomplish anything. if someone wants to search on them its quite easy to find. no reason to clutter up the boi with a old grievance.
 
Puh-leeze

geez people you all know that this is over and done with. if a refund was going to be issued it would have been. bumping this thread up doesnt accomplish anything. if someone wants to search on them its quite easy to find. no reason to clutter up the boi with a old grievance.
Click to expand...

"Over and done with" my :bleep: Open issues get bumped all the time. Caliente Dragons has a customer who was not only dissatisfied with the actual animals received, but Caliente was also shown to have mis-stated bloodline descriptions and invented other information about the origins of the animals so as to enhance their appeal for purchase. On top of it all, the animals were returned to them in satisfactory condition. If this is to not "clutter up the BOI", then Caliente can return the money and make it so. Bumping this thread accomplishes a lot. :thumbsup:
 
Jeane and Wendy will make good on the purchase of the rankins. I just expected Caliente Dragons to come through on their agreed to refund.
 
Currently Active Users Viewing This Thread: 6 (6 members and 0 guests)
Ed Clark, aleria, calientedragons, fishr, Mister Internet, Saladragon
Click to expand...


Gary, Heidi you have been looking at every post on this thread.

Is there a reason you have not been forth coming with a refund?
 
I LOVE BUYING FROM CALIENTE DRAGONS SHE GAVE ME A FREE LEATHERBACK. SHE HAS A CUSTOMER FOR LIFE. BUT THIS MY STORY. HEIDI WAS GREAT TO ME.
 
Maybe the reason for no reply is that they dont understand what you mean when you write "forth coming".

Did you mean forthcoming?
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Chuck, I doubt even their most dedicated detractors think that they are that stupid. Dishonest .. yes. But clueless ... no. :rolleyes:
 
elkmillbillyreptils said:
I LOVE BUYING FROM CALIENTE DRAGONS SHE GAVE ME A FREE LEATHERBACK. SHE HAS A CUSTOMER FOR LIFE. BUT THIS MY STORY. HEIDI WAS GREAT TO ME.
Click to expand...

Then all it took was a free dragon to buy you!

If they treated Wendy and Jeanne better they probably woild not be buying people like you with free dragons.



critical bill said:
Maybe the reason for no reply is that they dont understand what you mean when you write "forth coming".

Did you mean forthcoming?
Click to expand...

Thank you for pointing that out.......I did.:)
 
Maybe the reason for no reply is that they dont understand what you mean when you write "forth coming".
Click to expand...

Well, now that it has been cleared up, surely Caliente can be forthcoming and explain their continued failure to return the money to the customer :rofl:

Yeah, the thought of them doing the right thing is that funny.

Originally Posted by elkmillbillyreptils
I LOVE BUYING FROM CALIENTE DRAGONS SHE GAVE ME A FREE LEATHERBACK. SHE HAS A CUSTOMER FOR LIFE
Click to expand...

One good transaction. Customer for life. Was the leatherback gold plated ?:rolleyes:
 
Curious George said:
One good transaction. Customer for life. Was the leatherback gold plated ?:rolleyes:
Click to expand...

Problem is, one customer for life won't keep them in business. I watched this thread and was going back and forth most of the way through it.

I personally think the customer was very difficult but that is part of running a business and providing good customer service. You have to know howto handle the difficult customers.

The OP SHOULD get her money back. The seller offered it, the dragons were returned and the seller keeps the money.

I do keep dragons but would not purchase one from this seller after seeing how poorly this was handled.
 
Update- Refund was NEVER given. The bank did NOT return the funds. Caliente Dragons DID RESELL the drankins again. They made money 2X off those guys and burned us. So much for "charity Auction".

Disgusting.
 
Very informative thread. For sure this thread has helped me stay clear or at least 3 sellers . Sorry you never got your refund.
 
This person Jeanne/wendy obviously has multiple names that she goes by and just wants to cause problems for good people such as gary and heidi
Click to expand...

"This person Jeanne/Wendy" are two different people in the same family in the herp biz, hence two different names. If you'd actually read the thread you might have figured that out.

Wendy had a legitimate concern of the purchase of what were advertised & sold as pure Rankins - she initially was offered a refund upon return of the babies, but then that offer was withdrawn & Heidi actually stated she would not accept the delivery if Wendy returned them - not good business, and unthinkable that someone might actually refuse a delivery of live animals.

The babies were returned - and no refund ever given, according to Wendy.
Again, not good business - no matter how good Gary and Heidi may be.
 
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