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    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

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    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

the reptile ranch in gilroy,ca.

I just received an adult pair of albino prairie kings from them. They were packed in socks, in a box that was 11 X 9 X 6. The box was not lined in styro foam, and had 3 heat packs in it. I could smell the dead one as soon as UPS handed me the box. The male appears to be in good shape. Can't say the same for the female. She was dead, and bloated. She had blood oozing out of her mouth. I am very upset with the whole deal. I have called and left a message, and also sent an e-mail. I am still waiting to hear back from them. I will never order anything from them again, just because of the way they shipped. I still am unsure of how their customer service is. They were always quick to answer any questions I had prior to me sending them my $$, but now that they have my money, I will have to wait and see if they will answer my e-mails or return my phone calls

Sydney Alcorn
 
We ordered a female gehyra vorax gecko from them. Upon opening the box the stench made it pretty obvious that the animal was dead. The gecko was shipped in an un-insulated box with three heat packs and some shredded paper. And too top it all off, the animal was a male so even if it had survived that horrible packing job we couldn't have used it. We contacted them as soon as their shop opened today and they requested pics and assured us that they would take care of it. We did send pics at 6:06pm central and are awaiting a response. Their TOS on their site state that live arrival is not guaranteed but we did get a live arrival guarantee in writing from them prior to the purchase. Overall I am not very happy with the transaction at all. I will follow up when I hear from them again.
 
They offered to send a replacement female cal king and said they would eat the shipping cost. I have asked for the money to just be refunded. I haven't heard anything about getting a refund yet though. I will let everyone know what happens.

Sydney Alcorn
 
When did you get your animals?

Maybe he learned from mistakes, I got in a Male Tremper Giant and was given a free female blizzard with him. The box was insulated except for the top, all sides and the bottom had 3/4" insulation.

The geckos were is a hostess cake box though and both together instead of seperate deli cups.

There were 2 heat packs that were still warm a little but the inner of the box was cool from no top insulation.

I got these in about 10 days ago.

I hope he makes good on the others!!!
 
It sounds as if these people are ok at business (handling the refunds, etc, in a timely manner) , but require a lesson in "shipping 101".
Hopefully, they get everything straightened out prior to shipping out more deceased/will-be-shortly deceased animals.
greg
 
sounds like the packing thing is a problem for them. I had purchased 2 snakes from them several months ago - there was a "mishap" with one, so they shipped just the single snake (this was not a pair, but I still would have most likely declined the one - not worth the shipping costs). it arrived live, loose in an insulated box - there was an empty untaped/unsealed box inside that assumably initially contained the snake.
 
i just bought 2 female bearded dragons from them. payment and shipping plans went smooth. The dragons were shipped with no heat pack, and arrived very cold! Also, they are thin around the tails and loose skin. Not at all what i was expecting to get. I knew they were anything special as far as colors, but i didn't think they were this thin.
 
glad to hear they are improving their shipping, I do buisness at there shop often bringing in baby leopard geckos to sell or trade. They take good care of there animals and try hard to treat there customers well.
 
i would NOT do business with them. I know there have been a few threads about them, and they ripped me off. I purchased repti-sun florescent lights from them, and they sent me old, used, broken bulbs. more then half of which werent even reptisuns. refused to refund me. use the search feature for more threads

http://www.faunaclassifieds.com/forums/showthread.php?t=87247&highlight=reptile+ranch
http://www.faunaclassifieds.com/forums/showthread.php?t=73922&highlight=reptile+ranch
http://www.faunaclassifieds.com/forums/showthread.php?t=85471&highlight=reptile+ranch
http://www.faunaclassifieds.com/forums/showthread.php?t=86166&highlight=reptile+ranch

Tamara Locke
 
Tim ,

I know this started out awhile back but Laura & the reptile ranch are the lowest form of scum on this planet. Laura does not have the ability to tell the truth. She ripped me of for $1350 knowing that me in Florida and her in California I had little in the way of options to get my money back. They should be in jail for animal abuse and theft. E-mail me or call for details I have them all...pics vet documentation and her lying e-mails.

Scott Sweeney.............................
 
How are these people still in business!? Worse, how did I not see these threads before I became another victim? I was a victim of the Mr Peanut alias...I received 4 snakes; all were horribly packed, starved, sick, and dehydrated. I'm trying to rehabilitate them the best I can, but one has a fairly advanced RI and another is yet to keep down a meal. Of course, no responses to my emails. When I first offered the snakes water, it was amazing how long they drank. I've owned snakes for years and never seen them drink as much as these did. It's just sad for the snakes' sake and, for my sake, pisses me off! What is wrong with these people and how can we stop them?

Max
 
maxrr said:
How are these people still in business!? Worse, how did I not see these threads before I became another victim? I was a victim of the Mr Peanut alias...I received 4 snakes; all were horribly packed, starved, sick, and dehydrated. I'm trying to rehabilitate them the best I can, but one has a fairly advanced RI and another is yet to keep down a meal. Of course, no responses to my emails. When I first offered the snakes water, it was amazing how long they drank. I've owned snakes for years and never seen them drink as much as these did. It's just sad for the snakes' sake and, for my sake, pisses me off! What is wrong with these people and how can we stop them?

Max
Click to expand...
What snakes did you buy? You might want to post your experience on the “Mr. Peanut” thread as well.

Sorry you didn’t see the threads. They have been bumped up to the top several times. Make sure you do a search before any purchase and if you don’t find any information, post an inquiry.
Update threads below.

Dennis Hultman said:
http://www.faunaclassifieds.com/forums/showthread.php?p=441917
http://www.faunaclassifieds.com/forums/showthread.php?t=85471
http://www.faunaclassifieds.com/forums/showthread.php?t=73922
http://www.faunaclassifieds.com/forums/showthread.php?t=85001
http://www.faunaclassifieds.com/forums/showthread.php?t=67951
http://www.faunaclassifieds.com/forums/showthread.php?t=60933
http://www.faunaclassifieds.com/forums/showthread.php?t=51536
http://www.faunaclassifieds.com/forums/showthread.php?t=88918
Click to expand...
 
Dennis,

They were corn snakes, so at least it wasn't a lot of money...but this is about more than just the money, as I'm sure you would agree...

Max
 
scott......

.....thanks for the offer but i don't want to stomach another story from these animal abusers.BTW the corns i got from you are bullet proof,catch ya later.
 
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