Yep. I see it as a guessing game, too, with the current scraps.
I do not want to rush to a conclusion. Especially with so little to go on. For example, while I *generally* will see a lopsided custody issue (product and money sitting on one side only of a two-party deal) as having a need to rebalance by the side in possession, circumstances leading to that state are critical to the evaluation of what onus there is. If two blokes decide on a return and replacement, then a return and refund is not that agreement. If a return and refund (or a return and replacement) are agreed to by both, then I would want to know the wording of the terms. There are guys who (decently) compensate at times with future offspring and make good on those comitments (even though that is not something I have ever offered because of the risk of hatching/producing nothing). If a guy sends back a mess, it changes things. If a guy buys a car, mistreats it for two weeks or so, and then leaves it on the dealer lot and screams for his money back, that does not mean the dealer owes the guy that money. It could also be a legitimate return here. We have almost nothing to go on, though. We have not seen the text of any full agreement near the time of the return shipment. If it was shipped back without agreement to receive and proceed, that would potentially represent a big issue. If someone sent me something without warning and/or without me agreeing to receive it, I would treat the shipment as an aggressive act and I would probably not allow its receipt because I would not know what is actually happening with whatever is supposedly in that box. I know I would not be too keen on getting something back if I believed it to be improperly cared for. I am not the Bank Of Nick For Those Who Change Their Minds and I also have a private collection of my own to worry about. If weeks have passed, the money is not sitting around (I lock things up rapidly once business is concluded), pens have been broken down and restructured, enclosures have been sterilized or completely discarded/recycled, and spatial resources have been rearranged or reallocated. Reversal of things weeks after the fact, which exceeds my terms, would be an exception among exceptions. All, some, or none of this may apply here. I am neither the buyer nor the seller and the information supplied at this time seems anemic. I am just putting myself in the shoes of others and running a broad range of scenarios for my responses and using those as frames of reference against which I will measure the responses of these parties *if* they ever communicate effectively here.
Too many directions for this to go in without additional information.
