• Responding to email notices you receive.
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    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

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    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

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    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Bad Guy Anthony Caponetto - acreptiles.com

Ashley (about the books)

In any case, I emailed you about this last night (and I swear I didn't see this first!).

As I explained in the email, the reason the books never shipped out is because your order contained reptiles and books. Without getting too off topic, we use the various order statuses to sort/process and complete orders. Yours got processed as a live reptile shipment as it should have, but after I sent your shipping email about the geckos (which have already shipped for anyone wondering), I forgot to go back into your order and change the order status to remind me to have your books sent out.

In any case, it has been handled and I apologize for the mix-up - and your books will be there shortly.

Thanks,
Anthony
 
Thats what you exactly said.

For the record you just called my future wife a "crazy chic" yet more name calling, more and more just proving MY point.

Lol if you were smart you would let her deal with her issues herself, and let that crazy umm I believe its spelled chick and not "chic" hit the road. And I am not going to even get into your grammatical errors. I am only pointing this out because you are so educated, and we are not.

I mean how many more options do you want he has tried to make it right with you several times. And I believe he warned you guys that if you started this you would look like complete idiots. And I dont know if you have realized this yet or not, but he was completely right!
 
Lou,

This is what I said...

It's nothing more than a temporary cosmetic issue and has nothing to do with the health or well-being of the gecko.

The next sentence in the paragraph was this...
Just about everyone in the reptile world knows I don't need your $99 bad enough to lie about that.

In other words, I don't need $99 bad enough to lie about that gecko outgrowing that so-called underbite. $99 is good money for a gecko - just not when the customer starts trying to extort money and geckos out of me.

In fact we wouldn’t ask you to cut off anything especially what you are referring to (your penis, I presume).

Um, no. I was thinking the logical step going from pinky to thumb would be the entire hand.

But hey man...you know her better than I do.:eek:
 
And Lou,

Real reptile people don't use the P word where kids might be watching. :censored:

One Eyed Spitting Cobra, Legless Helmeted Gecko, Hairy Bush Viper (a real snake) and Trouser Python (not a real snake) are all suitable kid-friendly alternatives. :thumbsup:

(I'm tired and being completely stupid for anyone wondering when this new rule went into effect and why you missed the memo.)
 
And Lou,

Real reptile people don't use the P word where kids might be watching. :censored:

One Eyed Spitting Cobra, Legless Helmeted Gecko, Hairy Bush Viper (a real snake) and Trouser Python (not a real snake) are all suitable kid-friendly alternatives. :thumbsup:

(I'm tired and being completely stupid for anyone wondering when this new rule went into effect and why you missed the memo.)

:eek:
 
Anthony , Thank you for e-mailing me as well as stating on here that my order is finally on its way to being completed. I hope that if I decide to buy from you in the future the communication on both ends will go smoother. Thanks again!
 
Anthony , Thank you for e-mailing me as well as stating on here that my order is finally on its way to being completed. I hope that if I decide to buy from you in the future the communication on both ends will go smoother. Thanks again!

Courtney and Lou, I suggest you pay careful attention Ashley's beginning and ending posts.

THIS is the proper way to handle customer service issues with a business.:thumbsup:
 
TO AC VS Crazy Woman......HAa haa lol Crazy Woman...

OK ok Hello. some people might know us we have just got in to this hobby about a year ago. a lot more people know us a little better from pangea. the owner, Matt and also a good friend Jon, we in person. my gf and I dont know Anthony C. and he dont know us at all, we have not done any business *YET*. My gf and I look Night and day over AC REPTILEs stock. we have had one of his geckos from a friend, Jon. His name was marley and he was a bad ass gecko i might add.

We are trying to get are little hobby/business up and going this year with all of our new babies. My gf and I know more bout geckos in this past year than some people know in two. we are all bout having Great geckos. we too are thinking about Line Breeding.

For Courtney, I would stop buying any geckos if you cant deal with the line breeding issue. I was a breeder of beardies for 2 years, and in that hobby just about all of them are line bred as well. how do you think you get the colors, structure, size and so on? Just the same with crested geckos. Im sorry to tell you Courtney, but the only way your not going to get a line breed crested, is if you get a wild caught gecko. the same goes for beardies.

Anthony C. has bein more than fair with you. he even said in one of the emails that he would pay for shipping to get that gecko back and let you even get you own choice of gecko. and you said no. I dont know anything about you but anyone that got that choice would have jumped on it.

and if that gecko is such a "deformed freak", id hate to see what you would say about the gargoyle gecko we got from Matt. Her little back feet are just nubs, and he didnt even notice it either. BUT we kept her, she is the most amazing looking gargoyle, with the perfect attitude to match.

you have to realize the quantities of geckos these top breeders deal with. like Anthony said in his last e-mail.. he sold 3,000 last year alone. ontop of all the adult females, adult males, juvies, AND holdback babies he deals with! when we first got into cresteds, when we searched for them, the first thing to pop up was Anthony C.... my girlfriend Erika is absolutely in LOVE with Neo. she said he is the most beautiful gecko she has ever seen. we are currently trying to save as much money as we can, just so we can purchase some of the beautiful geckos that Anthony and his geckos put off. we look forward to doing business sometime soon with you Anthony!


Erika and Ryan
 
And Lou,

Real reptile people don't use the P word where kids might be watching. :censored:

One Eyed Spitting Cobra, Legless Helmeted Gecko, Hairy Bush Viper (a real snake) and Trouser Python (not a real snake) are all suitable kid-friendly alternatives. :thumbsup:

(I'm tired and being completely stupid for anyone wondering when this new rule went into effect and why you missed the memo.)

:rofl::rofl::rofl:
Anthony, you are AWESOME. I haven't laughed like that in a long time.
 
This is the most asinine problem I've ever hear of someone having with a breeder. Freaking unbelievable. You are lucky that Anthony responded with the amount of grace he did, because I would have called you an idiot after the third email or so.

Having a minor issue with a purchased animal, like in this case, is NOT the end of the world. There was no reason to react like you did, insulting the poor animal and threatening Anthony. Had I been him, I wouldn't have wanted you keep the little gecko either, not if you're insulting it and think he's some terribly deformed monster - I don't think he was wrong to change his mind. You could have handled it in a much more mature and graceful manner, and saved both of you a lot of headaches and saved you from a terrible reputation on here now.

I really suggest you take a good honest look at your reaction to all of this, grow up, and change for next time.
 
HAHA Courtney ya really stepped in the smelly stuff, didn't ya? Do you truly believe that the way you are trying to portrait this transaction with you as a victim is accurate? Seems that you had every opportunity served to you on a silver platter, shipping and all, and some how screwed it all up by not knowing when to insert foot in mouth.
 
I just want to thank Courtney for giving Anthony this positive advertising and publicity, because if it weren't for her, I wouldn't know who he is, and now that I do, I would like to do business with him. It is very difficult to find great customer service these days, and Anthony, you sure got it ;)
So thank you Courtney.
 
Someone is writing childish things in the testimonials section of my online store.

I have the person's IP address, but unfortunately, when I was jumping through all the hoops with Courtney (manually re-entering the order, etc.) I deleted the IP address that her order came through from.

Can any of the mods here tell me if the following IP address would give one reason to believe she's behind it? :D

173.51.113.169
 
Someone is writing childish things in the testimonials section of my online store.

I have the person's IP address, but unfortunately, when I was jumping through all the hoops with Courtney (manually re-entering the order, etc.) I deleted the IP address that her order came through from.

Can any of the mods here tell me if the following IP address would give one reason to believe she's behind it? :D

173.51.113.169
I looked that up on a couple of the IP address lookups, and there's either an error or that is someone who lives within mere blocks of me in Long Beach, CA and uses Verizon.
 
Hey AC,
Don't worry I haven't forgotten about you! Unfortunately, I'll remember our transaction for a very long time. Like I already stated, when I buy an animal I own it for life. It's horrible that you sent me such an unhealthy gecko (he does have nice spots), he'll have to be my spokes-gecko for why you shouldn't buy from jerks like you who only care about money. I’m so disgusted I can’t even find the right words. I would have been happy with any gecko you sent me, as long as it was healthy. Just as I suspected, about five months later, the wonderful under bite gecko you sent me is still showing signs of having a severe calcium deficiency. His under bite is not going to go away, it looks more prominent. I take care of Algernon (gecko) last, every night. Every shed he has had since I have had him (which seems to be constantly…) he needs help with. He can’t even shed on his own, although his conditions are ideal. Your comments about having him kept at the right temperature and feeding and watering him properly are ridiculous. All my geckos shed clean, eat plenty, drink from their water bowls and enjoy getting misted every evening. The only problem gecko I have ever owned came from your factory. I have to place Algernon in a sauna and carefully pull the shed off with a q-tip because he can’t shed on his own (not even once!). It's quite a sad experience having to pick at such a tiny gecko. He is currently three grams up from the whopping one gram he was when you sent him to me. He falls a lot even though I have taken the best care of him; he’s still shaky regardless of his extra special care. It’s a shame, and I blame you.

It seems to me that you made the mistake of crossing the line between dedicated hobbyist to mass producing for profit. You rely on your geckos for income and don't care much about them. I would think even less of you (if that's possible) if you really didn't notice his condition when you sent him out. He was received and was showing signs of a severe calcium problem, plus he was dehydrated. He has never been able to shed on his own. He has trouble sticking and is quite fragile despite the added measures to ensure his full recovery. Taking care of this frail gecko has been a burden, as I knew it was going to be. You should have refunded my money, taken the gecko back, and you should be the one that takes care of this special needs gecko, then you’ll understand how I feel. But instead you decided to cull your unwanted stock by sending it to me and hoping I wouldn’t notice. After I spoke with others about what had happened, I heard that I wasn’t the only one that received a substandard animal from you during the same time period. You even admitted that his mom was calcium deficient from laying a lot of eggs. I hope that you’ll be allowing her to have the season off this year. If you were an honest person, we could have chalked the dehydration issue up to him sitting in a box in Virginia for over twenty four hours because he got misrouted. For future reference, when you use such a small box, it's more likely to get lost in the shuffle. But you’re not an honest person, now are you? You’re arrogant and selfish. All in all, this gecko is quite slow. I have received (and produced) some of the most beautiful, healthiest and active animals from people who have the same stance on inbreeding as I do.

My questions to you are what exactly is the benefit of inbreeding (besides the fact that you can mass produce geckos that look identical quickly)? I find it to be lazy. Is it really worth having a gecko with a couple extra spots? Would you inbreed a dog? Date your cousin? Where’s the line?? You still haven't changed your terms to "one hundred percent health guarantee (unless of course I decide I don't like you!)" which you should do because you never made good on your deal with me. You say that ninety nine percent of your geckos are one hundred percent healthy, well, I got the one percent. You said that you have geckos and their under bite goes away, would you then breed them? Do you really think the gecko you sold me was anything more than a (very sick) poor quality gecko? You think you know everything, and you don't. I'm sure you're gonna come back and try and say that I'm not taking proper care of the gecko. You think I'm an amateur, but in reality you're just being so defensive because you know the truth. You sent me a gecko that was in very poor health and I called you out on it. For you to take almost a week to respond to my email with the subject stating “problem with my recent purchase” is unacceptable, maybe you should hire a secretary? Or provide another form of contact information?
You should strive to further the species, not be the decline of it. I have plenty of rescue animals, and now I have another. The problem I’m having with this one is the fact that he was ill wasn’t disclosed! If I had made a purchase, and you said to me “hey, I have this gecko, he’s not doing so good” it would have been a completely different story. It’s obvious what you do when you encounter a problem in life; you turn your back on it. You send me a sick gecko that you produced and then blocked my email without sending me a healthy gecko like you said you would when you sent me shipping confirmation. I heard you weren’t a nice person and now I can confirm that for myself. You try to make a joke out of everything, the only joke is you… but I’m not laughing. Thanks for nothing.

Sincerely
Courtney Jackson
 
I just want to say that I purchased a trio of Cresties from Anthony a couple of months ago...

The geckos I got didn't look anything like the photos, nor fit the description.... THEY WHERE EVEN MORE SPECTACTULAR AND STUNNING THEN DESCRIBED OR CAPTURED IN ANY PHOTO!!!

As a past business owner (owned a few and sold them off for profit) I understand the hard to reach vender. They have their hands full with work. Then there is this thing we all like to call "A Life" that we all want to have. This is the reason for both the business side and hobby side of keeping reptiles, we simply "must" do this for life itself. We need to fill something in our existence to either occupy or give meaning to our day to day living. I have geckos and dogs, oh and a wife. I have other hobbies that I enjoy. One being photography. And anyone out there that has ever shot a wedding understand what an "unhappy" customer is. But in the end, it's been 5 months, and this still hasn't died. Not sure why, as it could have been resolved a long time ago.


Here is a little something I wrote on one of my sites about AC... It is a customers view... I will agree, when tying money up in somthing that could possibly make you a profit, its hard to understand, but we must.

"I got my recent crested geckos from ACReptiles.com. I have to say that the process was easy and smooth. Anthony Caponetto was fast on giving details on the crested geckos I was currently looking at. His images of the reptiles for sale on his site are very clear and he has plenty of descriptive information on the reptiles. This shows topnotch professionalism and I didn’t hesitate ordering from him. Actually the Website Presentation, Contact, and Delivery are very professional. Anthony knows what he is doing, and has placed a few things in his process to weed out any complications that can arise in shipping live animals around the country.

The website is packed full of information, while being linked to other communities that offer friendly people to offer up advise and assistance in the animals you are looking to buy. His site is very professional with great graphics and photos, showing the time (and money) invested in his business. To me this speaks volumes to what his standards are in his reptiles.

The initial contact was a simple email describing the animals I had questions about. The info was accurate and quick (emailed me about an hour after sending him the inquiry) even though he is a busy man! We went about a few weeks on emails about the pair, at which I decided to add a 3rd gecko (second female). This was a hand picked female, which didn’t include any photos. Understanding that he is busy tending to orders and animals, I can see where getting photos makes this difficult, as well as adding extra time in selecting the animals for indecisive buyers. After receiving the female he had picked, I have full confidence in his ability in aiming to please the customer. I must say though, if you have to have a photo of reptile, then go with something he has already in his shopping cart. But with that said, do not worry about getting a second hand morph or an ugly reptile, because I have yet to see anything on his site that was not impressive.

Delivery came with some strict guidelines. Please understand this is for the protection of the animals he will be sending you. He only ships certain days, and with good reason. Shipping reptiles on Thursday for a Friday delivery could result in a mishap where reptiles are left on a shipping dock over a weekend if something was to delay shipping. He does have a delivery request option via email, and once your order is ready, all you have to do is pick the day, and reply to his automated email. This schedules your delivery. This made it somewhat easy for me to plan a day off of work (or work from home actually  ) to receive and sign for the package. He uses ShipYourReptiles.com, which offers plenty of proper shipping supplies to insure a safe arrival of your animals (another review to come).

Overall, you cannot beat Anthony’s customer service!! Hands down High Quality and Topnotch!!! I will be ordering from him in the future, and recommend him to anyone in the market for the animals he offers."

Thanks Anthony!!! Customer for life, and hope it evolves into more!
 
Ok i know this is an OLD post but i will say this, ask for pictures!!! If the OP had just asked for pics in the beginning none of this would have happened. You don't order from a catalog without comparing your regular clothes size to what they stock. Are you going to buy a pair of shoes without trying them on first? While they are not directly connected it has to do with seeing the product FIRST before you make a commitment to it. You got something you couldn't deal with and still can't deal with. He offered you a replacement and then some and you have yet to send the "burden" back to him either. You have seen many people here who would have bought it from you as long as it was finalized, no strings attached I am sure. That was his final part of the agreement was it not? The last line, you ship back to him at his expense when the weather changed and you would get a new one of your choice. Honestly he should have just given you your money back instead of having to deal with you griping.

To bring this back up months after is just petty.

So to start sounding rude, but get off your high horse and get over it. You could have fixed EVERYTHING months ago but decided not to. Don't bring up old problems. I read through everything as i do with any BOI i comment on and this is just ridicules and immature to bring up the problems you have now because you wouldn't work with him the way he was trying to work with you.

You know what I do when i am ordering something and it might be a problem, i talk about it with the breeder. The weather over here is so and so, I checked the weather over there and there is going to be a warm period, can you ship then? You could have just as easily and said, there is going to be an open weather here on ( insert day) i am going to ship it out to you then. Then it would be in your e-mails for you to post on here and show that you at least tried to work with him but we saw none of that. We just saw e-mails of you complaining but making no effort on your part to make sure this "freak" got back to the facility.

Honestly when i first looked at him i didn't even notice the under bite it was so miniscule and I have had to remove mites from an infested snake before, none of mine mind you. I had to do a double look to see what you were talking about. You say it is worst now, prove it, post pics. If you are going to bring up that this was caused by him and didn't go away as per your original claim post pics.

As per my experience most shedding problems are caused by low humidity. Your geckos probably don't have problems because you don't dote on them the way you do this one. I am sure if you allowed him to go through a regular shed with minimal interference it would correct itself. I have seen that happen. I don't know exactly how long you wait before you jump in the sauna with the gecko so if i am wrong I will be the first to say sorry, but everything you have written is just beating a dead horse.

On the topic of inbreeding. Have you asked the people you bought your original geckos from where their stock came from, who their line is from what are their parents and so on? Many people buy from the same people so obviously lines get crossed and are reproduced almost habitually without meaning to but because of that we get the various morphs we have today. The first albino ball python was a captive hatched egg, if my memory serves, and only by breeding that one back to it's mates did we get the albinos we have today. By breeding the best and the brightest together do we get what we have today. Crack a book on canine genetics and you will see that all dog breeds were inbred to become what they are today. The smallest breeding to the smallest the largest to the largest, certain colors to others of the same color, all to get the physical traits we see in the "individual" breeds today. Because of such inbreeding yes deformities aries. Mammals have a more complex makeup and inbreeding brings this out. Why? Because mammals can move over wider distances to spread their genes and populate. Reptiles on the other hand relatively stay in the same area as to where they were hatched/born and so inbreeding happens even in the wild. Because their gene pool cannot be dispersed as mammals they often do not have genetic problems, however the morphs we breed today, including yours, are technically genetic defects, as mammals do.

This is long winded and i am sorry. I hope that i have made my points various though they are. Thank you for your time!
 
Like I already stated, when I buy an animal I own it for life.

Then why did you want to send the animal back? Furthermore, why didn't you opt to keep the animal for life AND take another one free of charge? :shrug01:

The problem is clearly in YOUR husbandry practices...where's the vet evidence to support your claim that the animal was sent to you in very poor condition? Again, a slight underbite does not negatively affect an animal: it's an occurence in ALL animals who can prove to live perfectly normal healthy lives. My sister has an underbite, I still love her....shes not dying, why don't you appreciate the gecko for what he is rather than forcus on his slight imperfection?

You suggest that the animal "still" has a calcium deficiency and is a problem shedder, these are personal care issues that you must address. A calcium defieciecy can be fixed within a couple of weeks if an animal is properly cared for and provided with ample calcium supplementation, its been under your care for 5 months now and you say the problem is a calcium deficiency? Thats your fault. Give the gecko proper supplementation and hydrate him properly: Anythony suggested this months ago and apparently you've neglected to do anything about it.

Anythony = Good Guy in my book, he did everything in his power to accomodate you.
 
Hey AC,
Don't worry I haven't forgotten about you! Unfortunately, I'll remember our transaction for a very long time. Like I already stated, when I buy an animal I own it for life. It'...................urn your back on it. You send me a sick gecko that you produced and then blocked my email without sending me a healthy gecko like you said you would when you sent me shipping confirmation. I heard you weren’t a nice person and now I can confirm that for myself. You try to make a joke out of everything, the only joke is you… but I’m not laughing. Thanks for nothing.

Sincerely
Courtney Jackson

Seriously...just let it go already..

You've done nothing but put your foot in your mouth since you started this ridiculous thread.. Now you just sound like a bitter ex girlfriend.. MOVE ON!!
 
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