TakinANapster
New member
Note to all, the previous email was AFTER Ken stopped accepting my calls.
Hello Ken,
Again, thanks for the QUOTE!
As per our conversation, I got the snakes sexed today. At least you didn’t screw up and give me 2 of the same sex.
You did, however, give me snakes infested with mites!!! After working with you, Ken, this comes as no surprise.
I want you to pay that $40 Vet bill AND the return shipping for the snakes. Mite infested snakes WAS NOT part of the deal, as was not getting them unsexed!!! I should not be out one penny on this transaction. If you are in the hole on the deal, it’s because you sell mite infested unsexed snakes.
You are not reputable, Ken. You keep saying you have never screwed over a customer, but now that I see the quality of your merchandise….I see this is common practice at Exotic Pets LLC.
Regards,
Joe
Again, with headers
Not sure what you mean "with headers"....
The Subject line was "Mite Infestation !!!"
http://www.spamcop.net/fom-serve/cache/122.html
It appears Native Outlook does not allow me to copy at the header information?
By the way....I know my snakes do not have mites because I always quarantine new animals until they have been to the Vet. Sometimes this is days, sometimes weeks, a few times months. They never enter my Snake Room until they have been seen by my Vet.
-Joe
So you would have taken these snakes to the vet and probably had them sexed regardless?
Eventually, of course....
That does not eliminate the fact that I paid to have them sexed by the breeder as well.
You didn 't "pay to have them sexed". You were sold a sexed pair. You got a sexed pair. Did the ad state " 2 albino rosy boas for sale....will sex them for an additional fee"? NO it didn't . You bought a sexed pair, and got a sexed pair. Because you are ignorant of methods to determine the sex, or because you didn't specify to Ken that they be shipped in separate, labeled containers, (because of your ignorance, or inability to determine the sex) doesn't mean Ken shippied them improperly. And as you said, they would eventually be sexed by your vet anyway. You weren't out any money.
Can you post the ad or your invoice showing you "paid" for a sexed pair? I have never heard of anyone charging extra to sex a snake.
How about the email showing you needed him to sex them and that you paid extra for that?
Sorry sir, but you are ignorant of the facts in this case.
Ken charged me an additional $20 to sex the snakes, then put them together!
And yes, I was out money. I never would have just taken 2 snakes to the Vet. My Vet charges $40 for an office visit for 1 snake or 10, it doesn't make a difference in price. I always wait until I have several snakes to take with me to the Vet before I go, thus the $40 is spread among several snakes that way.
It all boils down to the fact that Ken does not stand by his words.
I received nothing in the box except snakes, no invoice.
The discussion on sexing was by phone, so I have no proof to back it up. I imagine, because it was not in an email, Ken may have "forgot"....and went ahead and boxed them together in the same tub....but that gives him no excuse to claim it never happened. In the matter of a little over a week, I spent over an hour on the phone with them, mostly on hold....getting only seconds at a time to talk with Ken. Each time we would begin talking, he would put me on hold again and we would have to start the conversation again.
$40 was valuable to me, but so is my time. I just wanted to do the right thing and warn people. If you don't want to take my warnings, buy from Ken. It's your choice....I will never buy from him again that is for sure.
For now, I am done, unless someone gives me an email to forward all the emails to. This is just too time consuming for a "favor".
-Joe
$40 was valuable to me, but so is my time.
You said you were going to do it anyway. Aren't you out the same amount of money and time even if they were packaged separately?For now, I am done
Of course not, and as others have stated, this has been an issue in the past that has not seen any change, so that's how he does things. I think you've laid that problem out on the table, and as you said, you have made your warning and future buyers should know to request separate packaging. Honestly, I think if you do pay to take every snake to the vet, this should be done immediately for the sake of refunds and meeting TOS. You're already practicing good technique, you just need to let it better serve you, and having these snakes sexed for your own peace of mind, can go a long way.
Now the mites are a serious topic and probably the only thing you have to go on at this point. Harping on the sex of the snakes, well you see that's not what people want to hear about anymore and you can see the difference in opinions. I would support your claim on the mites and stick with that if you want to continue this thread without running into friction. You would be surprised how many people come in here and make false claims and you can't expect people to make a rational decision, based on words from an unsatisfied customer.
You said you were going to do it anyway. Aren't you out the same amount of money and time even if they were packaged separately?
So the topic on mites has been dropped and should be considered an unsupported claim?