I was going to stay out of this for several reasons, but this whole thing is really bugging me...
Savanna, why do you feel like you were being SCAMMED? Do you have any idea what a scam really is? If not, I would suggest reading some more of the threads here about what a real scammer does and how they react to things.
From your own words and pictures, it appears that the dragons were more than likely damaged from FedEx slamming the box around and destroying it. Yes, Edwin may have made a mistake in the packing of the heat packs which may have resulted in their actual deaths, but it was not like he did this on PURPOSE. A scammer would have sent dead animals KNOWINGLY and then try to lie and cover it up. Edwin has admitted to possibly doing something wrong in shipping and is willing to make up for it.
He offered to refund you the money for the dragons but NOT the shipping because YOU stepped out of line with FedEx and initiated a claim that you had NO RIGHT to do, which therefore got it denied. Why, at that point, SHOULD he feel obligated to refund you the shipping money when you stepped over the line after only 12 hours of trying to contact him? But, guess what, he says he will refund that as well. Personally, I would have told you to bite it after pulling that stunt. Edwin manned up and is STILL sending you the shipping refund. That is not the mark of a scammer.
You try to get more dragons from him than you originally ordered AND wanted a full refund (not one or the other, but BOTH), which is WAY beyond what any person should expect. If there are any breeders out there that have this sort of guarantee (refund AND new animals), I would LOVE to know who it is, because I have yet to ever see that guarantee. But yet, you expected it. And you threatened a lawyer if you didn't get BOTH the refund and new animals. Who was trying to scam who?
Edwin offered to send you more animals, even the 7-10 you asked of him, but said you would have to wait because he felt the dragons were too small to ship, and the weather here in PA is not exactly great for shipping. That was not good enough, you wanted what you wanted NOW, to hell with what Edwin felt was best for the hatchlings he had. Another "kid in a candy store told no" rant from you. So he felt it was best to just send you the money back. No, you wanted the dragons NOW. Nothing was good enough until he came and posted here. A scammer would have told you (to quote one of my favorite lines) to go "piss up a rope".
You also have made mention of the fact that you already "had the dragons sold," which makes it obvious that you were not keeping these animals as pets, but making money from them, which is fine. Sure, you probably have lost some money from those prospective customers, but you will get your money back as Edwin has promised. What he has now is a "bad guy" thread with his name on it for all to see when they go searching the BOI, and maybe getting the wrong impression because they do not read the entire thread. You still get dragons from someone else to resell, he loses out on the cost of 5 of his animals and shipping just to make you happy after ranting and raving like a 3 year old who was told they can't have the candy on the grocery store shelf.
You also claim you had no contact with him for quite a long time in the beginning of this thread, yet you do not deny there are many, many emails that were exchanged. So which was it? Sounds to me like you were trying to make it sound like Edwin just ignored you, but the fact is that you were not happy with the resolution he offered so you tried to make him look bad.
Personally, when I saw this thread, I was shocked. I know Edwin, have seen his animals in person, and know he is a good guy trying to make a name for himself in this difficult business. He cares a lot, almost too much, and he made a mistake which he is willing to pay for. Knowing him, seeing those pictures of his babies probably broke his heart, and he probably feels like he is at fault, and is beating himself up over his mistake with the heat packs. He is one of the nicest guys you could want to meet, and handles himself in a very professional manner.
You, on the other hand, have been immature, demanding things WAY beyond what most people could or would expect in the real world, and yet say HE is the bad guy. Luckily for him, it appears that most people are willing to give him the benefit of the doubt on his "newbie" mistake, as long as he follows through with his promise of a refund (which I have no doubt he will do).
Edwin, I say along with the refund you will be sending her, put a lollipop in the envelope so she has her candy too.