what does that mean? and no i haven't
Sorry, it's just one of those expressions you assume everyone's heard. When someone says "That's like the pot calling the kettle black", it's a simile describing how silly it sounds for someone who is guilty of something to call out or otherwise denigrate another person/party for said same offense. In this case, it is humorous that you of all people are trying to pin this situation on him "being new", when it's quite obvious to everyone reading that there are TWO newbies in this scenario. One of them has been confrontational, rude, overly demanding, and threatening, and one of them has been apologetic, accommodating, conciliatory, and amicable. I am curious as to which one of the two you feel you are, because anyone who has read this thread already knows.
My advice? You're a newbie as well. You need to learn to take a deep breath and calm down if you expect to ever get the customer service you desire. He offered a full refund almost immediately,by his own words (that you have not disputed), and you should have taken it. End of story. He is ONLY obligated to you for either the dragons you ordered, a replacement when/if available, or a full refund of your money. He is NOT obligated to give you whatever ridiculous amount of replacement animals on whatever unrealistic timeframe you desire. Sometimes, you just can't have it your way.
Unless his business was "Burger King Reptiles", then maybe. It would still have to be part of his TOS, though. Heh.
p.s. -- I would get a new fake lawyer. The fake lawyer you have currently retained to take your nonexistent case is giving you horrible advice, and obviously knows nothing about the shipping industry. It will get you in some pretty awkward situations if you try to take the advice he's giving you to court.