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Beware of Sara & Michael Clark, BAD GUY

Well. since I raised the point, I often have customers request Thursday shipping for Friday delivery, and on rare occasion, Friday shipping for Saturday delivery, paying the weekend premium. As the seller-shipper, I explain to all that I can do it, but what the drawbacks are, and that if the animal does not make the scheduled delivery, all guarantees are void. I am one that guarantees everything that I ship, to include carrier error, so long as I ship it on a Mon-Tue-Wed. Here the shipper, the Clarks, made some errors, regardless of what happened after the box was delivered. I do not want to wade into that, as it is too much of a quagmire, and I see mistakes by the buyer, compounded by fuzzy terms, etc. I do not pretend to know the truth here, again only that prudent precautions, practiced by many of us, might have avoided this.
 
no one is trying to slam anyone and cut out the poor me act...you seem very dramatic and everyone here probably had some kind of mess up either shipping or receiving something...the pics are so blurry its senseless to even try to prove your evidence unleess you repost the pics this time maling sure they are clear so we can see what you are trying to show and prove...its just crazy how you want to send out the lynch mob on these people before we see all the proof and as it sounds, pam, you dont have alot of fans here either...so hope to see better pics so we can call our own conclusion to this matter and then decide if these people need to be lynched so to say...
 
LauraB said:
Agreed, Jim ... re: Thursday ship for Friday delivery. But that is what Pam wanted. I personally would never request a Thursday ship or accept a seller trying to ship Thursday for Friday, but again..Pam asked for it:

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Unfortunately, Jim, the snake was beyond medium-well and probably was aromatic, hence the plastic bag. That's what trying to save a few dollars will get you. Poor, poor snake.
Yep the snake got the raw end of this deal !! Both parties did bad bad things to the ol pooch.

I have to agree with the split the loss comment, heck if Pam would have gotten some decent proof like clear photos of the snake and wouldn't have acted like such a basket case and well just given some level headed discourse ! IE Xnay the crazy lady crap !! I'd say she was due a full refund but she leaves so much in doubt that you can't really believe her story completely.

Laura as usual some good post in this thread.. Randy
 
This thread makes me never want to buy a snake thru a shipping method.
I feel bad for the snake. What a horrible way to die.
Im betting the snake pissed in the box and UPS reboxed the wet one.
 
You know, after reading your old thread, I don't have much pity for you.

I honestly can't believe this happened.

What kind of :censored: ships a snake in a :censored: plastic bag?

Nobody!

Stop making :censored: up, 'kay?

I'm willing to bet you killed the poor snake! You sicko!
 
Of all the pictures Pam took, not a single one is in focus. I would have stopped there. I'm sorry for the snake.

What will a police investiation prove/change? Am I the only one not understanding this? What was the point of telling Animal Control? Third page into this thread I felt like my head broke.
 
I'm also of the thought that probably UPS put the pillowcase in a plastic bag and repacked it. Maybe because the box got wet or damaged. It may've been already dead and smelling in the heat, hence the plastic bag.
I'm sorry for your loss Pam, but wild talk and the fuzzy pics don't help your cause.
And also agree that poor packaging rushed to send it off made for an accident waiting to happen.

Is the buyer entitled to a refund? Partial I think. The evidence as presented isn't conclusive. I think the seller should shoulder some liability and possibly offer another snake cheap. Not a full replacement or refund since the buyer hasn't taken good enough pics to document the ordeal.

UPS will claim no responsibilty since they don't approve accepting large snakes. But I do believe they had something to do with the different box and the plastic bag.
My 2cents hoping both parties can come to some sort of solution.
 
The box should have been an insulated box. I understand you can't put cold packs in with a snake when the temps for the first half of the trip are 60s. But an insulated box should be used, especially if the temps were 60s for the first half of the trip, much less for the hot temps in florida.

I supremely doubt the sellers put a snake in a plastic bag. I also sort of doubt the buyer put it in a bag after the fact. Why? She could just as easily claimed it died from heat, without adding a plastic bag to the mix, since dying from heat in a uninsulated box is plausible, and packaging in a plastic bag is not.

I agree that somewhere in transit, someone repackaged the snake. I'll bet it did wee in the box/pillowcase, and leaked. Standard practice for a leaking package? Bag it in a leakproof(plastic) bag. The people in UPS don't know about snakes, or whatever.

So technically, it would not be the seller's fault, or the buyer's fault, that the snake arrived in a plastic bag. It would be the shipper's fault(UPS), who is not likely to admit they repackaged a box in transit and caused the issue.

Now add in the fact that the buyer can't keep her story straight, show any clear pictures of anything, or post emails in a straightforward manner, and she looks nutso.
Add in Critical Bill's useless name calling, and you got typical drama, without resolution.(Although at least one of Chuck's posts was useful without name calling! Yay! Those are always gems!)

Why claim the seller is someone else, without proof, and then ignore the proof provided that it's NOT that person... why claim that you asked to return the snake, when you'd already called animal control... in fact, why call animal control? What can Animal Control contribute to the thread? That they picked up a dead snake that you CLAIM arrived dead in a plastic bag. They cannot say that it arrived in the plastic bag, or even that it arrived dead, or that it was even shipped to you, or it is the same snake that was shipped. Therefor, posting the animal control "report"(it was just a header) doesn't add to your proof. You did not "pay Fedex". You asked for Fedex shipping. The seller paid the shipper. If they did start a police report, you can't call up your local police and ask and think that whoever you talk to will have access to that report. Even if the person you talked to DID know about it, they might not want to tell you anything.

Posting several times in a row doesn't add to your proof. Claiming someone was online but didn't respond doesn't add to your proof. Stating Animal Control took your pictures, and the dead snake isn't reality. They take their own pictures. The pictures you do provide don't prove anything either.

That said, my opinion is that you're nuts, but you did probably recieve a dead snake packaged in a plastic bag. I just don't think the seller shipped it in a plastic bag, as stated above.

If you'd sit and re-read your posts, and try to be more coherant, you'd gain more respect, and people might think about the situation, rather than writing you off as a nutcase. Just my own advice. Think first, then write, then re-read, then think, then post.

If I was the seller, I'd probably offer some resolution, once the official police report is done. Of course, if I'd had to deal with all this, with your changing story, involving the Animal Control and everyone else under the sun, then maybe I wouldn't. I'm glad I haven't had to deal with this sort of thing.
Good luck on all of it, to everyone involved. And I agree, poor snake.
Theresa Baker
 
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