Andy_G
New member
When you received them, they appeared fine.
Then they became ill. You took them to the vet. (Lydia, could you please scan and post all the vet papers including the findings, weights, and diagnosis?)
A month later, you informed your seller who is still willing to refund.
My advice, when an animal continues to decline after a vet visit, is to seek a second opinion. I would think that in vet circles a second opinion is probably regarded the same was as it often is in the medical world: Not a vote of no confidence but rather asking for a perhaps different perspective that may be of value to the patient.
Even the best seller is not ordinarily a vet, so placing this burden on your seller is not fair in my opinion. He did everything he could which is offer a refund.
I really think that is not fair. The vendor first heard of your turtle woes a month after the sale, and you yourself said they looked fine on arrival which means to me they looked fine on departure from the seller.
You claim that they were underweight (please post weights, diagnosis, etc. from the vet) yet you said they looked fine on arrival.
Please post the vet findings.
This is an excellent post containing great advice. It could easily be argued that the torts became ill in your care, especially if there was no complaint or issue raised before that one month of time. Be clear that I am not insinuating this, just presenting the thought. If I were to sell someone a seemingly healthy animal (whether that is true or not...at this time there is no concrete proof of the torts being anything but) and it had perished after one month and the buyer had little or no communication with me in between, I would be very suspect as to what happened and hesitant to admit fault. Saying all that, I feel it should be disclosed to the buyer if something is imported or wild caught instead of assuming they know. That to me is a matter of personal ethics, though, and may differ between sellers. After 1 full month the seller is still offering a refund...that's almost unheard of. He is doing the right thing by offering a full refund or replacement, and like it or not, he does not have to disclose the exact source of where these tortoises were imported from or who they were imported through, at least not in my opinion. Although I admire your evident passion, it may be wise to give up the crusade, and perhaps instead accept the refund/replacement and do your very best to educate others moving forward. It would be a much more effective, favourable and admirable method of reaction to this situation.