Bad Guy Calientedragons - Rankin Dragons

[aleria]

What's confusing to me is if she (spokanelizardlady) is Wendy Childs/Iwanow, then why is she posting things for her mother Jeane? If Jeane made the deal with Heidi and Gary (Caliente Dragons), then why is Wendy involved at all? 3rd party dealings are confusing enough, especially when combined with confusing emails from on person but another making a "Bad Guy" post. If someone else paid paypal to Heidi and Gary, why do they have to pay Wendy/Jeane? This whole thread is convoluted.

I don't think that Heidi should have offered the refund in the first place, and I do think that Wendy/Jeane (whoever made the deal ) should have done more research as to what they would be getting, including asking for even more pictures of the rankins.

I don't think that they (buyer) should have shipped animal back before confirming that they would be getting a refund. Instead they just shipped the animals back willy-nilly, and expected the refund to be there instead of confirming. Seems a little reckless on their behalf.

If you want to be fair about the whole thing, then it's both parties fault that this has escalated thus far. Should Wendy/Jeane, (whomever it is, according to this thread they aren't even the people that used paypal to pay for the rankins ), receive a refund? I think not, as it is buyers remorse. Should Heidi have even offered a refund in the first place; no. But as it stands, it is in writing that the refund was first offered minus shipping. I think an agreement should be made as to returning half of the bought price minus the shipping. Buyer should have done more research, and seller should have never offered the refund, but seeing as how both parties did what they did, I think that meeting in the middle would help put things to right.

I have to agree with nearly everything in this post. It is especially concerning that this has become a pattern, shown by the other Wendy/Jeane threads, that they would make a purchase, have some complaint and basically badger the seller into having to "be the bigger person" and give them something they don't fully deserve.
But the fact that a refund was offered at one point would be the only reason I could see going through with a partial refund as detailed above.
And as an aside, I find it reprehensible that someone who supposedly cares so much about the animals they purchase would just ship them back without even confirming a date and time first to be sure someone would be there when the dragons arrived. That is just plain reckless and spiteful, and not just to the sellers. She is damn lucky the dragons didn't get stuck in extreme heat outside for a long enough period of time to kill or do them serious harm.

 

[spyder79]

Does she really deserve any refund? And if you really think so, how much? Keep in mind that she probably now has cost me money since her “CAMPAIGN” to attack my business. Many have said just give her, her money back and be done with it. NO I WILL NOT. I am the wrong person to push around. Especially when the person pushing in a convicted felon. You can post your replies here, since its already 14 pages long (her’s was over 100 pages http://www.faunaclassifieds.com/forums/showthread.php?t=112310&highlight=Wendy+Childs and http://www.faunaclassifieds.com/forums/showthread.php?t=83395&highlight=Wendy+Childs and http://www.faunaclassifieds.com/forums/showthread.php?t=98368&highlight=Wendy+Childs and many many more if you like reading this Jerry Springer stuff!), or send them directly to us. When WE decide what WE are going to do we will contact her and try to reach an agreement. If that doesn’t work, so be it..





Gary Salerno



Gary and Heidi Salerno

Caliente Dragons

Well you want to know how much she deserves. Well she says she is out 438. So that would suggest that shipping was 38 ish so we can go ahead and take off 76 dollars from the 438 for shipping. Than i would suggest a 30% restocking fee due to the required 30 quarantine you now have to do which costs you more money to take care of them and having them in separated tanks costing you space. So 30% of 400 is 120. So total money that would be non refundable off of her claim of 438 is 196. But then the problem is that the refund was not offered for both dragons so i am not sure on that. If you refund for both dragons you shouldnt even consider giving her more than 240. But if you are only going to refund for 1 dragon that would be 200 dollars initial purchase minus the 30% restock that would end up at 140 refund. I personally dont think she deserves it back and i would (if it was me) tack on another 15% for uncalled for defamation of character.

 

[rin0425]

I agree with spyder...I think after all shes done, she doesnt deserve a refund, but since you have been bullied, I would agree that taking off shipping and 45% is fair for restocking/quarantine/defamation of character fee. If you offer it and she is upset with that, then she is very much in the wrong. Wendy, you went about this in a horrible way.

 

[jglass38]

Has anyone defending the porn star even read the Wendy Childs/Jeanne Best threads?? This girl is a lying, thieving criminal. I'm sorry but I can't feel bad when human filth has something not go her way. Of course now we have to hear her throw a tantrum like a petulant child. Please, Google Wendy Iwanow and see what kind of person we are dealing with here.

I agree w/ Brian. Give her a small % of the money back and call it a day.

Ed, are you serious?

 

[ReptileAddictions]

What's confusing to me is if she (spokanelizardlady) is Wendy Childs/Iwanow, then why is she posting things for her mother Jeane? If Jeane made the deal with Heidi and Gary (Caliente Dragons), then why is Wendy involved at all? 3rd party dealings are confusing enough, especially when combined with confusing emails from on person but another making a "Bad Guy" post. If someone else paid paypal to Heidi and Gary, why do they have to pay Wendy/Jeane? This whole thread is convoluted.

I don't think that Heidi should have offered the refund in the first place, and I do think that Wendy/Jeane (whoever made the deal ) should have done more research as to what they would be getting, including asking for even more pictures of the rankins.

I don't think that they (buyer) should have shipped animal back before confirming that they would be getting a refund. Instead they just shipped the animals back willy-nilly, and expected the refund to be there instead of confirming. Seems a little reckless on their behalf.

If you want to be fair about the whole thing, then it's both parties fault that this has escalated thus far. Should Wendy/Jeane, (whomever it is, according to this thread they aren't even the people that used paypal to pay for the rankins ), receive a refund? I think not, as it is buyers remorse. Should Heidi have even offered a refund in the first place; no. But as it stands, it is in writing that the refund was first offered minus shipping. I think an agreement should be made as to returning half of the bought price minus the shipping. Buyer should have done more research, and seller should have never offered the refund, but seeing as how both parties did what they did, I think that meeting in the middle would help put things to right.

It appears you havnt read the entire thread, these questions you have asked have all been answered here.

[email protected] is a busness email. It is linked to our kingsnake ads. Jeane sometimes answers email, I sometimes answer email, employees sometimes answer email. The deal was made with me. Wendy. I asked my aunt Betty to pay for me because we have a merchant services account and process our own credit cards. We do not have a paypal account.

Heidi offered the refund in agreement that I ship the aniomals back on that monday. That is exactly what I di. As agreed.

 

[TripleMoonsExotic]

Jamie, it's not about defending. It's about right and wrong.

It is wrong to change your TOS after making the sale. This includes "no returns" and "restocking fees." That essentially is the purpose of a TOS...To protect the seller and the buyer. If they do not hold to their TOS (or their word for that matter), it's not worth a damn thing and how can they be trusted in the future?

 

[Mistyck]

It appears you havnt read the entire thread, these questions you have asked have all been answered here.

[email protected] is a busness email. It is linked to our kingsnake ads. Jeane sometimes answers email, I sometimes answer email, employees sometimes answer email. The deal was made with me. Wendy. I asked my aunt Betty to pay for me because we have a merchant services account and process our own credit cards. We do not have a paypal account.

Heidi offered the refund in agreement that I ship the aniomals back on that monday. That is exactly what I di. As agreed.

I did read the whole thread, and thus I am still confused.

If Jeane (who you sometimes refer to as mom, and other times as her first name, which makes it even more weird), started the deal, then you should not have become a part of it. If you started the deal then she should not have been answering emails about the deal you start.

Also, if you're going to have a business account, I think it would be in your (company) best interest to set up your own paypal account so people aren't using 3rd party to get paid and to pay you, (if you use paypal to receive payment.)

That is what makes it confusing, and convoluted.

All that aside, I do not think that pulling Wendy's personal background, (her porn career) into this thread or any other thread is relevant. If you wish to dish on her PERSONAL career choices then I think that should be done outside of BOI. While I do think that people make bad choices in life, it's what they do with the remnants of their life and getting back on track that count. If she (Wendy) has done unscrupulous things in her past, then so be it. Dredging them up in unrelated dealings does nothing but sling mud back and forth at those doing it.

 

[ReptileAddictions]

It appears I have to repeat myself.

"Let me make it CLEAR- that she was informed on that FRIDAY that we were shipping on MONDAY, that is when SHE AGREED to give us a refund when we shipped. The only thing that has changed since then is she has said that if we sent them back, she wasnt going to refund us.

"The label was made on SUNDAY and an email sent to her on SUNDAY with tracking info. The same was done on MONDAY. She never contacted me to say that she would no longer be there to accept delivery Tuesday as agreed."

There is nothing on her TOS about restocking, defomation, blah blah blah. Lets not start making up new rules as we go.

HEIDI AGGREED TO A REFUND IN WRITTING! PERIOD!

 

[Ed Clark]

Ed, are you serious?

I am, doesn't matter if you like a person or not or how unsavory it is.

Fair is fair.....she received something she did not want, she promptly returned those dragons in good condition. she should be refunded the price of the dragons less shipping charges.

C'mon Brian, a restocking charge...how would you feel paying a charge like this.

Some of you seem to want to tailor your refund policy selectively to each individual person according to if you like them or not. it can never be that way and you know it.

 

[jglass38]

Jamie, it's not about defending. It's about right and wrong.

It is wrong to change your TOS after making the sale. This includes "no returns" and "restocking fees." That essentially is the purpose of a TOS...To protect the seller and the buyer. If they do not hold to their TOS (or their word for that matter), it's not worth a damn thing and how can they be trusted in the future?

Stephanie,

I must have missed that part. Where did anyone show that they changed their TOS? They claim it was always as it shows now on their site. It seems Wendy had some buyer's remorse. Is that covered by anyone's TOS?

Jamie

 

[calientedragons]

It appears you havnt read the entire thread, these questions you have asked have all been answered here.

[email protected] is a busness email. It is linked to our kingsnake ads. Jeane sometimes answers email, I sometimes answer email, employees sometimes answer email. The deal was made with me. Wendy. I asked my aunt Betty to pay for me because we have a merchant services account and process our own credit cards. We do not have a paypal account.

Heidi offered the refund in agreement that I ship the aniomals back on that monday. That is exactly what I di. As agreed.

There you go making stuff up again! I only offered a refund on the adult male! Before you started all this! and then I told you not to send them back! I know your plan was to make me look bad, and you did! I hope you feel good about yourself, ohh yea you already said that!

I also never spoke with YOU I spoke with JEANE on the phone! all the emails were signed by JEANE they were shipped to JEANE and she even apologized to me for YOU!

You don't have a paypal account because they closed it!

I will only ask you this one time, stop sending my personal information out in your "mass" emails. Thank you.

 

[KelliH]

When she got him she complained and Heidi said send him back and we will refund her money.

Wendy did that and she deserves a refund. She wasn't happy with what she got. I personally feel you should refund her money plus all shipping costs. Sometimes you have to do things like this even if you feel it isn't fair. It's part of doing good business. Your wife made an agreement with Wendy to refund her. Is your wife a person of her word? If so she will do what she said she would. Period.

 

[jglass38]

I am, doesn't matter if you like a person or not or how unsavory it is.

Fair is fair.....she received something she did not want, she promptly returned those dragons in good condition. she should be refunded the price of the dragons less shipping charges.

C'mon Brian, a restocking charge...how would you feel paying a charge like this.

Some of you seem to want to tailor your refund policy selectively to each individual person according to if you like them or not. it can never be that way and you know it.

Ed: I'll indulge you here, even though I think that an argument could be made that you may not be the best judge of what is fair or right. Does YOUR TOS cover buyer's remorse? I happen to have a 24 hour satisfaction guarantee in my TOS. So far I haven't had anyone use it, but I would honor it. I don't recall seeing that in the Caliente Dragons TOS.

 

[Lucille]

I am, doesn't matter if you like a person or not or how unsavory it is.

Fair is fair.....she received something she did not want, she promptly returned those dragons in good condition. she should be refunded the price of the dragons less shipping charges.

C'mon Brian, a restocking charge...how would you feel paying a charge like this.

Some of you seem to want to tailor your refund policy selectively to each individual person according to if you like them or not. it can never be that way and you know it.

Exactly. Thank you, Ed.

 

[Mistyck]

I'm still confused as to why Jeane is answering emails about a deal that Wendy started.

Restocking fees? For a live animal? That's a little absurd. Would you be willing to pay that Brian? She was offered the refund minus the shipping, that in itself is fair, if both parties had done their fair share in everything. But seeing as both parties did not, I think meeting in the middle is fair in itself.

That would make it $200 that would need to be refunded. It's fair (in my eyes) for seller, and for buyer seeing as how seller offered (then later retracted) a refund to a buyer that just had buyers remorse.

 

[TripleMoonsExotic]

Stephanie,

I must have missed that part. Where did anyone show that they changed their TOS? They claim it was always as it shows now on their site. It seems Wendy had some buyer's remorse. Is that covered by anyone's TOS?

Jamie

The is an email in the initial post offering a refund (minus shipping costs). I don't see someone selling Rankin hybrids as simply Rankins buyers remorse, but instead false advertising. That would be like me selling a Creamsicle as an Amelanistic. I can not verify that they did or did not change their website TOS after, but the "restocking fee" nonsense was definitely not in their TOS yesterday.

 

[jglass38]

The is an email in the initial post offering a refund (minus shipping costs). I don't see someone selling Rankin hybrids as simply Rankins buyers remorse, but instead false advertising. That would be like me selling a Creamsicle as an Amelanistic. I can not verify that they did or did not change their website TOS after, but the "restocking fee" nonsense was definitely not in their TOS yesterday.

I'm not even sure that they were misleading in their ad much less guilty of false advertising. Frankly this whole thing is out of hand. The seller is sticking to their guns and at this point doesn't see the wisdom in making a deal to end this. The buyer is gutter slime with nothing better to do but assault us with her bad grammar, horrible spelling and miserable lies. This could go on forever!

I think the seller should settle at this point but after what they have been put through by the lunatic twins, it shouldn't be for the full amount or even the full amount less shipping.

 

[ReptileAddictions]

Mistyck- I refer to Jeane as Jeane most of the time in business dealings. Rarely in business do I refer to her as mom. She sent the first email to caliente, then told me she found some rankins she wanted. I initiated the sale and did ALL the follow through because I bought them for her.

The dragonlady99212 account has been in existance LONG before we opened our store front. No one looses business by making changes. We have customers who still only know the email address from 8 years ago.

Online deals are sometimes 24hrs a day, depends on the time zone or country it is. Jeane works a swing shift job, I work a 10-7. Who ever is available answers emails to insure timely replies.

lastly, we DO NOT use paypal. We have our own credit card processing here on site, we have no real need for paypal or their overpriced 3% charges.

 

[Ed Clark]

There you go making stuff up again! I only offered a refund on the adult male! Before you started all this! and then I told you not to send them back! I know your plan was to make me look bad, and you did! I hope you feel good about yourself, ohh yea you already said that!

Gary,Heidi. you both are taking alot of unnecessary heat here.

You have the dragons back in your care. how about refunding the money that was paid for those dragons and put this thread to rest.

 

[ReptileAddictions]

What's confusing to me is if she (spokanelizardlady) is Wendy Childs/Iwanow, then why is she posting things for her mother Jeane? If Jeane made the deal with Heidi and Gary (Caliente Dragons), then why is Wendy involved at all? 3rd party dealings are confusing enough, especially when combined with confusing emails from on person but another making a "Bad Guy" post. If someone else paid paypal to Heidi and Gary, why do they have to pay Wendy/Jeane? This whole thread is convoluted.

I don't think that Heidi should have offered the refund in the first place, and I do think that Wendy/Jeane (whoever made the deal ) should have done more research as to what they would be getting, including asking for even more pictures of the rankins.

I don't think that they (buyer) should have shipped animal back before confirming that they would be getting a refund. Instead they just shipped the animals back willy-nilly, and expected the refund to be there instead of confirming. Seems a little reckless on their behalf.

If you want to be fair about the whole thing, then it's both parties fault that this has escalated thus far. Should Wendy/Jeane, (whomever it is, according to this thread they aren't even the people that used paypal to pay for the rankins ), receive a refund? I think not, as it is buyers remorse. Should Heidi have even offered a refund in the first place; no. But as it stands, it is in writing that the refund was first offered minus shipping. I think an agreement should be made as to returning half of the bought price minus the shipping. Buyer should have done more research, and seller should have never offered the refund, but seeing as how both parties did what they did, I think that meeting in the middle would help put things to right.

There you go making stuff up again! I only offered a refund on the adult male! Before you started all this! and then I told you not to send them back! I know your plan was to make me look bad, and you did! I hope you feel good about yourself, ohh yea you already said that!

I also never spoke with YOU I spoke with JEANE on the phone! all the emails were signed by JEANE they were shipped to JEANE and she even apologized to me for YOU!

You don't have a paypal account because they closed it!

I will only ask you this one time, stop sending my personal information out in your "mass" emails. Thank you.

I posted your email here. Anyone can read what you said. So where is my refund then? You just said you offered it...........You never contacted me and told me not to send them. Provide your proof here.

You call Jeanes house and you get Jeane. Call here at the store and you will get me. You didnt call me. Jeane never made any apologies, and she is not going to come here and post on my account against the TOS like Gary did. You admitted to Jeane that you dont know jack about what you have or what you are doing.

The yahoo account has an automatic signature attatched. Trust me, no one signs each email personally.