rjarosek
JPark Reptiles
I would like to hear from them as well... not sure what is going on but I am seriously thinking we are not going to get there side of the story. Too bad.
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Bad Guy Chameleon Keeper - Nonna and Marty
- Thread starter ScreamersONLY
- Start date
I would like to hear from them as well... not sure what is going on but I am seriously thinking we are not going to get there side of the story. Too bad.
ScreamersONLY
New member
yeah, i have a feeling they gave me an animal that they did NOT want to keep. too bad, the Ambilobe that they sold one guy gave me a promising feeling that i would like to pursue business with them. this sucks....... atleast i got an awesome WC adult male Faly from screameleons!
ScreamersONLY
New member
So, as of now, I have mentioned my situation on the chameleonforums. This is an excellent forum where the top breeders in the country and even outside of the US are active members and share their knowledge.
I have had more than 5 very reptutable and experienced breeders give their opinion on my animal. They all, now including me, believe my animal as to be a WC chameleon.
It's casque is chipped, which indicates it to be a WC specimen.
Runny poop, weak grip, dark rusty colors, also help the "WC belief"...
This animal was sold to me as a CB chameleon, and this is turning out to not be a CB animal.
After a number of very experienced invidivuals took a look, they all agree that it is a WC chameleon.
The price I spent, the amount of time now that is needed to help the animal, is not worth 500.00 in my opinion.
The dealer is ignoring my emails, phone calls, and still has yet to come on here to share their side of the story.
I have had more than 5 very reptutable and experienced breeders give their opinion on my animal. They all, now including me, believe my animal as to be a WC chameleon.
It's casque is chipped, which indicates it to be a WC specimen.
Runny poop, weak grip, dark rusty colors, also help the "WC belief"...
This animal was sold to me as a CB chameleon, and this is turning out to not be a CB animal.
After a number of very experienced invidivuals took a look, they all agree that it is a WC chameleon.
The price I spent, the amount of time now that is needed to help the animal, is not worth 500.00 in my opinion.
The dealer is ignoring my emails, phone calls, and still has yet to come on here to share their side of the story.
ScreamersONLY
New member
I just got a hold of the dealers. It was one big misunderstanding, and i am getting a refund.
Nonna and Marty are good people.
Nonna and Marty are good people.
LauraB
CLOSED ACCOUNT
Please explain, since they are unable to get here themselves to do so. How can a pale, weak cham with runny feces and red urates be a misunderstanding? Especially since it is a "CB" they purchased themselves from a reputable breeder.
Omnomnami
Nichole Schaan
I would also like to know...that does not sound like a misunderstanding. It still seems poor on their part. Maybe you're eased of the situation since you got a refund but they sent you a sick animal...what's going on?
Ed Clark
New member
ScreamersONLY
New member
im getting myself a refund. thats the bottom line. i need this refund badly. i bought a Faly from screameleons "knowing im returning this other Faly" so i borrowed money, then i found out i wasnt going to get a refund, so therefore, i freaked out and came on here. im not the type to write up posts on here...this and that shady "biggest roach dealer in the US" are the only complaints ive ever shared on here.
anways...
i wasnt going to get a refund because they believed i stressed the chameleon out too much when i told them he got a look at my other male. my other male (ambilobe) blazed out his colors hardcore while this Faly didnt even mind him. it came to mind that it is unusual, but then again, some animals dont fire-up right away. some males dont even fire-up until theyre older...
they thought i was lying about his condition because they sent a very healthy animal.
they thought i made up the story of him being weak so i could return him and get my money back.
the reason i acted so quickly, was because i saw that they only offer a 5 day health and satifaction guarantee. i wasnt about to wait it out...
long story short, they decided to trust me, and i respect that.
anways...
i wasnt going to get a refund because they believed i stressed the chameleon out too much when i told them he got a look at my other male. my other male (ambilobe) blazed out his colors hardcore while this Faly didnt even mind him. it came to mind that it is unusual, but then again, some animals dont fire-up right away. some males dont even fire-up until theyre older...
they thought i was lying about his condition because they sent a very healthy animal.
they thought i made up the story of him being weak so i could return him and get my money back.
the reason i acted so quickly, was because i saw that they only offer a 5 day health and satifaction guarantee. i wasnt about to wait it out...
long story short, they decided to trust me, and i respect that.
rjarosek
JPark Reptiles
Not sure if that explains them hanging up on you and the lack of communication up until the resolution. Its not necessarily a bad transaction that makes a bad guy its how it is handled in the end. I would like to know why the "decided to trust you"
I strongly believe the outcome was a result of this thread and the pressure put on at chameleon forums. If it were not for fauna you would probably still be trying to get in contact with them.
I still think chameleon keeper should come here and give their side and explain, why they hung up on you , why they would not communicate with you and how they decided to trust you.
Its not as easy as coming to the BOI and saying nevermind. Things happened that should have an explanation.
I strongly believe the outcome was a result of this thread and the pressure put on at chameleon forums. If it were not for fauna you would probably still be trying to get in contact with them.
I still think chameleon keeper should come here and give their side and explain, why they hung up on you , why they would not communicate with you and how they decided to trust you.
Its not as easy as coming to the BOI and saying nevermind. Things happened that should have an explanation.
Ed Clark
New member
Screameleons did the right thing in the end, even tho it took a little prodding.
I don't think the bad guy tag applies in this case.
texasnewbie
non-custom.
I don't think he's complaining about Screameleons. I think he bought from Screameleons while he was trying to resolve this with Chameleon Keeper.
Excuse me if I read that wrong.
LauraB
CLOSED ACCOUNT
Ok, I understand that Chameleon Keepers is sending a refund. They decided to trust you.
That's the right thing to do on their part. I understand Mr. Light (who I have the utmost respect for) has had many perfect transactions and first-hand experience with Marty and Nonna.
A refund is definitely in order, so to that end, Chameleon Keepers is doing the right thing.
However, and I'm truly not trying to stir the pot or illicit a response, what I don't get is that you claim you received a pale, weak to the point of barely being able to grip, runny feces and red-tinged urates cham that may or may not be WC. (I've leaned toward is WC as well ... which is why I suggested contacting Pam at the beginning) You've stated the cham may well need vet care. If that is the case, it is NOT okay. Chams don't become pale, lose their grip, have runny feces and red-tinged urates overnight and they don't develop those symptoms just from seeing another male. Period.
It is commendable that Chameleon Keepers is refunding your cash. It is not commendable to sell/ship an obviously ailing animal and claim it was in perfect health 24 hours prior to shipping.
That's the right thing to do on their part. I understand Mr. Light (who I have the utmost respect for) has had many perfect transactions and first-hand experience with Marty and Nonna.
A refund is definitely in order, so to that end, Chameleon Keepers is doing the right thing.
However, and I'm truly not trying to stir the pot or illicit a response, what I don't get is that you claim you received a pale, weak to the point of barely being able to grip, runny feces and red-tinged urates cham that may or may not be WC. (I've leaned toward is WC as well ... which is why I suggested contacting Pam at the beginning) You've stated the cham may well need vet care. If that is the case, it is NOT okay. Chams don't become pale, lose their grip, have runny feces and red-tinged urates overnight and they don't develop those symptoms just from seeing another male. Period.
It is commendable that Chameleon Keepers is refunding your cash. It is not commendable to sell/ship an obviously ailing animal and claim it was in perfect health 24 hours prior to shipping.
Ed Clark
New member
ScreamersONLY
New member
Screameleons has nothing to do with this, other than I borrowed money from a family member in order to pay for the animal from Screameleons.
I borrowed the money because I was "convinced" I was getting my refund taken care of.
Then it hit me, that I might possibly NOT get my refund from chameleon keeper.
Then luckily, I got a hold of them and we talked things out (me and Marty).
In the end, I got the chameleon that I want (from Screameleons) and unfortunately I am sending the animal from chameleon keeper back to chameleon keeper.
Screameleons is THE BEST in my opinion. Whenever I have purchased from Vincent and Farrah, I recieved nothing BUT extremely strong, healthy colored, well hydrated and fed chameleons. If I were asked who is the best Panther chameleon dealer... I would say Screameleons. Thats just me, from my experience in dealing with Screameleons.
I can't see a reason why any person would NOT buy from screameleons if they were considering a Panther chameleon as a pet or a breeder for their collection.
I borrowed the money because I was "convinced" I was getting my refund taken care of.
Then it hit me, that I might possibly NOT get my refund from chameleon keeper.
Then luckily, I got a hold of them and we talked things out (me and Marty).
In the end, I got the chameleon that I want (from Screameleons) and unfortunately I am sending the animal from chameleon keeper back to chameleon keeper.
Screameleons is THE BEST in my opinion. Whenever I have purchased from Vincent and Farrah, I recieved nothing BUT extremely strong, healthy colored, well hydrated and fed chameleons. If I were asked who is the best Panther chameleon dealer... I would say Screameleons. Thats just me, from my experience in dealing with Screameleons.
I can't see a reason why any person would NOT buy from screameleons if they were considering a Panther chameleon as a pet or a breeder for their collection.
Ed Clark
New member
Now thats good to hear and thanks for clearing it up, best of luck with the new Panther from Screameleons.
ScreamersONLY
New member
The new Panther chameleon I got from SCREAMELEONS IS 100% PERRRRFECT!!!
I returned the other guy (Nosy Faly) to Marty and Nonna recently, VERY RECENTLY.
Me and Marty agreed on shipping him tuesday for wednesday arrival since they're both not home on tuesdays.
I requested a signature.
I called their phone number 8 times yesterday, all 2 times in a row at multiple times... Not one answer yet. I emailed them too on wednesday. Today, I have called once so far...
Marty and Nonna, if you check this thread please give me a call. Thank you,
~ Brian
I returned the other guy (Nosy Faly) to Marty and Nonna recently, VERY RECENTLY.
Me and Marty agreed on shipping him tuesday for wednesday arrival since they're both not home on tuesdays.
I requested a signature.
I called their phone number 8 times yesterday, all 2 times in a row at multiple times... Not one answer yet. I emailed them too on wednesday. Today, I have called once so far...
Marty and Nonna, if you check this thread please give me a call. Thank you,
~ Brian
ScreamersONLY
New member
Note: I requested a notice after no response, it said "porch"...............
KingBowser
New member
Why would you bother subjecting an obviously stressed animal to more stress by shipping him back?
rjarosek
JPark Reptiles
Did you get a refund?
To get a refund as discussed by the op and the seller. As the animal was not in the condition it was supposed to be in and a mistake was made.
It arrived in poor condition so he should feel obligated to keep it, so not to stress it more
Did you read the thread? just curious.ScreamersONLY
New member
Because I cannot afford to keep him, and I was returning him because I wasn't satisfied.
Clearly when a person recieves an animal they're not satisfied with, they return him.
The health and satisfaction guarantee was a very short 5 days. If I had kept him longer than that without notifying the that I want a refund, I wouldn't be in a good position.
I requested a full refund before the 5 days were up. They don't accept animals on tuesdays because they're not home on tuesday. That day wasn't counted for. The day I shipped him, he was sent back to me because of the little (can't say on here) thought UPS didn't ship live reptiles, so he sent the package back to me. Me and Marty (we talked on the phone) decided to wait until tuesday to ship him for wednesday arrival.
Still, no answer, and no response thru email. I am going to continue calling their number.
The animal was shipped to them, now I am just waiting for my money...
Clearly when a person recieves an animal they're not satisfied with, they return him.
The health and satisfaction guarantee was a very short 5 days. If I had kept him longer than that without notifying the that I want a refund, I wouldn't be in a good position.
I requested a full refund before the 5 days were up. They don't accept animals on tuesdays because they're not home on tuesday. That day wasn't counted for. The day I shipped him, he was sent back to me because of the little (can't say on here) thought UPS didn't ship live reptiles, so he sent the package back to me. Me and Marty (we talked on the phone) decided to wait until tuesday to ship him for wednesday arrival.
Still, no answer, and no response thru email. I am going to continue calling their number.
The animal was shipped to them, now I am just waiting for my money...