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CMG Reptiles Inquiry

THE PAPERWORK WENT OUT PRIORITY AND WILL BE THERE TUESDAY NOT LIKE I NEEDED TO SAY THAT HERE SINCE ITS NOBODIES BUSINEES BUT BETWEEN ME AND BILL BUT YOU FAUNA PEOPLE NEED THE REASURANCE I GUESS




CHRIS
 
I could care less about the boas. What's front and center at the moment is the unethical, and in many cases illegal, fees charged to customers. That type of information is fully within the scope of the BOI. I'm not going to loose sleep over someone who's doing something wrong getting upset about getting called out on it.

I could care less how much money you've "made PayPal in fees." I'm not impressed, nor does it give you the right to pass those fees (and then some) on to customers. Bottom line is that you're charging customers a fee which you explicitly agreed not to, and therefore have no right to. No amount of rationalization or yelling and screaming on your part can change that fact.
 
Chris has promised me in good faith that he will send out my paperwork this week.

Bill,

Thanks for posting, I'm glad to hear that. Please let us know as soon as you receive your paperwork.

Chris,

Please accept a suggestion in good faith. There is nothing wrong with selling both snakes for $1,350 and paying for the Paypal fee from your pocket. The point I wanted to make across is that you cannot surcharge the 3%. Is it so hard to rewrite your ad and charge $1,350 for both snakes without making the distinction between Paypal and money orders? It is within your right to charge whatever you want for your snakes. You want to ask $1,500? Fine, but don't differentiate between Paypal and other payment options.

Regards.
 
alvaro said:
Bill,

Thanks for posting, I'm glad to hear that. Please let us know as soon as you receive your paperwork.

Chris,

Please accept a suggestion in good faith. There is nothing wrong with selling both snakes for $1,350 and paying for the Paypal fee from your pocket. The point I wanted to make across is that you cannot surcharge the 3%. Is it so hard to rewrite your ad and charge $1,350 for both snakes without making the distinction between Paypal and money orders? It is within your right to charge whatever you want for your snakes. You want to ask $1,500? Fine, but don't differentiate between Paypal and other payment options.

Regards.

Bingo. We have a winner. By doing this, Chris will be fully "legit", and no one would be able to say anything about unethical surcharges or customers being penalized for paying via a certain method that the seller chose to deem acceptable.

In short, it would put to rest anything that anyone might have to say on the matter.
 
THE PAPERWORK WENT OUT PRIORITY AND WILL BE THERE TUESDAY NOT LIKE I NEEDED TO SAY THAT HERE SINCE ITS NOBODIES BUSINEES BUT BETWEEN ME AND BILL BUT YOU FAUNA PEOPLE NEED THE REASURANCE I GUESS

One final coment. It was not us who needed reassurance but Bill. He came to the BOI as a last resort after requesting repeatedly for the paperwork to no avail. The people that got involved in this thread (including myself) was per his request.

Regards.
 
OK THEN HOW ABOUT I CHARGE WHAT THEY ARE WORTH THAN. ILL CHANGE THE AD TO 1800.00 SINCE THEY ARE ALSO BOTH POSS HET SNOW BUT WHATEVER THANKS FOR THE ADVICE LIKE I NEEDE ADVICE ON HOW TO SELL SNAKES



CHRIS
 
The people that got involved in this thread (including myself) was per his request.




what are you alvaro the peoples cop? you get involved with everybodies business. you have no idea what happened and plainly stated you heard one persons side of the story which that person was not timely informed to situations occuring here which i take responsibilllity for. but it is not your job to get involved and play the nosy neighbor in every possible situation in every possible problem people have. quit being nosy.




chris
 
Well, I was considering making inquiries of CMG to buy my yearly batch of Ball Pythons as they already have them on hand. Their price is a bit steep, as to what I usually pay, but I realize that they are the first of the season. So, I deiced to run a BOI inquiry. Of course I did not have to place an inquiry myself as here was one ready made.

I thank everyone for their input. I feel I have been saved what could have potentially been a major headache should something with an order from CMG not been right. I knowingly will not order from someone who accepts PayPal yet violates their terms of service by charging me more. I use credit cards via PayPal, among other reasons, to avoid money order fees since I am not made of money. Now I don't recall seeing that the Baby Ball Pythons would incur a 3% or more additional fee for my paying by PayPal; but what I did see, via this thread, was someone charging on other transactions for that which as I understand is against the rules and therefor unethical. That made me shy away from making an inquiry with CMG but did not fully turn me away.

Then I considered thatb someone had not received promised paperwork in a timely manner. I don't care that said person now states all has been resolved to his satisfaction. Don't get me wrong, that is fine for him. What I am concerned with is the question: Should I then chance that something possibly will also go wrong with my order and take over one month to be resolved? I don't need such headaches. If the staff is at fault at CMG, get staff that understands how to get things done in a timely manner. If the staff still cannot get it done in a timely manner, don't keep making excuses and not get it done, do it yourself. That would have been the good business thing to do instead of making someone wait a month or more. That was another thing that made me shy away from contacting CMG about baby ball pythons.

Then there were the replies in this thread by Chris from CMG. They made me wonder: If I were to have a point of contention about an order I had placed with CMG, would I be treated as was the fellow who had to wait a month? (Who quite likely, in my opinion, would still be waiting if not for this particular thread on the BOI, I don't believe for a moment that Chris would have resolved this if not for the controversy created by this thread but that is just my opinion). I also wondered: Would I be treated like Alvaro has been treated and would I be called childish names and the like.
here i am trying to keep a good name for myself and i have idiots like you harping on nothing but crap trying to turn it into something. you need to grow up.
Just the thought that such was a fairly possible alternative (judging by what I have seen here) also made me shy away from placing an order with CMG. Heck, Alvaro, as I read it, was rather supportive of Chris from CMG earlier on. What does Chris have to say about that - apparently nothing. That would certainly seem to debunk Chris's claims that Alvaro is trying to ruin him because Alvaro is angry that Chris would not sell him a snake for a price suggested by Alvaro. Of course it could have been a very clever and dastardly ploy by Alvaro to make it seem as if he supported Chris, then attacking Chris, so as to really bring Chris to his knees and utterly destroy his credibility in the herp industry, while at the same time keeping Alvaro looking like a nice guy. I really don't put too much into a theory (err fantasy) like that, but I would not be surprised if it would be suggested by someone else. There are just too many clever ploy and conspiracy theories about the BOI. The BOI was put here to root out people who utilize unethical business practices; and to me it seems like it has just again done its job.


Chris said something interesting in his rebuttals:


you have no right to question what i charge for animals.

But the other users of PayPal certainly have a right to question whether or not you are violating the PayPal terms of service by which they abide. Of course, I realize that CMG does not need my business having had over $70,000 of transactions through PayPal last nine (9) months. Yet, even for a moment to believe that Paypal will do nothing to someone who is quite possibly violating their terms of service, and who is possibly violating the law by using their service in such a manner, is something I find hard to believe. I wonder what PayPal would have to say on this issue?

I also find this statement made by Chris rather hard to fathom, unless the rules at PayPal have changed since I was last paid by someone using PayPal with their credit card.

LOOK ALVARO WHERE IN MY AD DOES IT SAY IM CHARGING FOR PAYPALS PERCENTAGE? NOWHERE. IM CHARGING MORE FOR A PAYPAL TRANSACTION BECAUSE OF THE INCONVIENANCE OF THE 4 DAY WAIT AND THAT IS NOT ILLEGAL.

First of all, it certainly appears tome as if you are charging a surcharge to use PayPal. I doubt it matters if it is the same as the 3% they charge you, it does appear, to me, to be a surcharge and I am guessing it would appear that way to PayPal.

As for that 4 day wait: The money I have been paid with by others, has always been available to me immediately as I recall. Of what 4 day waiting period do you write when someone pays you through PayPal using a credit card? Now of course, if there is actually such a wait, so be it, but is that wait any different from the wait for a money order or a check! If you have to wait 4 days for PayPal, and find that as an inconvenience may I ask: What about the time it takes for someone to go out and get a money order? What about the time to mail you a money order or a check and for it to be delivered. Then what about the time it takes you to get to the bank - especially since you are apparently so busy (reference to not having time to send out or properly address the issue of the receipt)? Then what about the time it takes a check to clear? Then what about the time it takes a money order to clear? Yes it does actually take some time before you can be absolutely sure that a money order was good. With a postal money order, for instance, they usually don't have the cancelled/stolen/fraudulent list updated by the time I receive payment. That usually takes another 2 days after I receive it. Regardless of that, PayPal payment by credit card (which is what was being spoken about in this thread) is instantaneous as far as arrival of the funds in your paypal account. You do not need to wait for the mail with PayPal. That money is there for you to use via PayPal. So, riddle me this: Since you do have to wait a couple to a few days, at least, as for the snail mail - why aren't you charging the same 3% or 3.85% for people who pay by check or money order.


Now about this site and the people who post therein:
ALSO THIS SITE IS A GOOD SITE IF IT IS USED AS A FORUM TO WARN PEOPLE BUT ITS TURNED INTO A SITE TO TRY AND RUIN PEOPLE.

This site was great, as are the people who post here and make it what it is, that is until someone showed your business practices to be questionable, is that what you are saying? We have all heard this before. No one has tried to ruin you, from what I can see; but someone has started off what could become your ruination and that person was not Alvaro. That person was you and you alone. You make yourself to look like, in my opinion: an unscrupulous businessperson, with poor ethics and bad business practices. You also make yourself look like, in my opinion, someone who is childish because of the language and name calling you choose to utilize in your responses on this thread. While no one really seemed to try to bash you, you certainly, in my viewpoint, do try to bash others including: Alvaro, Ken Harbart and this site in general. You tell Alvaro, to grow up, yet it is not he who is acting in an immature manner. As far as I can tell, it is you who needs to mature.

In closing I just wanted to convey my thanks to Chris from CMG Reptiles for showing his side of the story. You see it was not Alvaro, or Rene, or anyone else who influenced the decision I made based upon this thread. It was Chris and his side of the story, his business practices, some of his prior or current business dealings, and his style of posting on this thread, as I understood them, that have convinced me not to further any consideration of doing business with him. Thanks for the warning, it is well taken.

Sincerely,
Glenn Bartley
 
Quote from Chris Guida:
I HAVE A PREMIER ACCOUNT WITH KINGSNAKE AND I POST REGULARLY THERE SO HOW AM I GONNA RIP SOMEBODY OFF. PLUS IM A LICENSSED BUSINESS NOT SOME HOBBYIST WITH A COUPLE ANIMALS. THINK ABOUT THAT BEFORE YOU QUESTION ME

Well, darn! Now what was I thinking? Did I neglect to mention this point in my rules?

Thou shalt not question anyone with a premier account at kingsnake.com!

I feel SO stupid.........
 
WELL THAT POST WAS JUST WAY TO LONG FOR ME TO CARE ABOUT BUT GLENN I DONT WANT YOUR BUSINESS ANYWAY IF YOU BUY INTO THIS FAUNA CRAP. THIS SITE IS THE DIRECT RESULT OF TOO MANY PEOPLE WITH TOO MUCH TIME ON THEIR HANDS AND IM DONE WITH IT. SO TALK ALL THE CRAP YOU WANT BAN ME I DONT CARE BUT YOU WOULD BE SURPRISED HOW MANY PEOPLE FEEL THE SAME WAY AS ME. AND FAUNA IM SURE WILL NOT BE AROUND FOR LONG SINCE THERE ARE OTHER FORUMS WHICH ARE ALOT BETTER SO ENJOY YOUR BASHING OF ME AND FOR ALL WHO BUY INTO THE CRAP I DONT WANT YOUR BUSINESS ANYWAY. AND AGAIN I WOULD LIKE SOMEONE TO POINT OUT WHERE IN MY AD IT STATES IM CHARGING FOR PAYPALS PERCENTAGE? ITS MY DECISION IF I WANT TO CHARGE FOR THE WAIT FOR MY MONEY OR NOT. AND GLENN YOU NEVER GET YOUR MONEY TO YOUR BANK ACCOUNT RIGHT AWAY. SO SHOW ME WHERE I BROKE ANY LAWS. ANYWAY SHOW ME A BAD GUY POST ABOUT ME ON HERE? EVERYTHING THAT HAS BEEN SAID ABOUT ME HAS CENTERED AROUND ALVAROS CRAP AND THEN ALL OF A SUDDEN IM A BAD GUY. HE IS JUST MAD I DIDNT TAKE HIS OFFER ON AN ANIMAL AND THEN WE HAVE PEOPLE LIKE GLENN WHO BUYS INTO THE CRAP. WELL I GUESS THAT IS WHAT FAUNA WAS CREATED FOR. I FORGOT THIS IS THE INTERNET AND I GUESS WE HAVE TO HAVE AN AOL CHATROOM MENTALLITY IN THE SNAKE BUSINESS. BUT THERE IS A REASON ALOT OF PEOPLE DONT POST THEIR ANIMALS HERE. AND FOR EVERY PERSON YOU CAN GET TO JOIN IN ON YOUR LITTLE CIRCLEJERK ABOUT ME I CAN GET 20 PEOPLE TO TELL YOU SOMETHING GOOD SO TO THE ONES WHO HAVE NOT DONE BUSINESS WITH ME TALKING CRAP YOU CAN KISS MY ASS. YOU PEOPLE MAKE ME SICK AND I CANT WAIT TILL FAUNA IS USED FOR WHAT IT WAS MADE FOR INSTEAD OF TRASHING GOOD PEOPLE.




CHRIS
 
AND ANOTHER THING GLENN. LOOK BACK TO THE BEGINNING OF THE POSTS AND SEE HOW THIS WHOLE THING STARTED. I WAS ATTACKED ABOUT A COUPLE OF THINGS AND THEY WERE ALL PROVEN UNTRUE AND I DONT CARE IF YOU BUY YOUR BABIES FROM ME OR NOT BUT I WILL TELL YOU THIS. THE DEALS IM GIVING ON THEM ARE THE BEST DEALS GOING RIGHT NOW AND YES THE PRICES ARE STEEP BUT THATS GONNA BE EVERYWHERE THIS TIME OF YEAR SINCE THE PRICES ARE SET IN AFRICA NOT HERE.; SO AS THE WEEKS GO ON THE PRICES WILL DROP BUT GO SPEND YOUR MONEY ON WORTHLESS SUCKED UP BABIES FROM SOMEONE WHO WONT GUARANTEE THEM. GRUMPY OLD HERPER IS RIGHT.




CHRIS
 
Well chris, I've had not one word to say about this entire little fiasco but, with your quote below from page 18 of this thread now out there, I would like to see these people come on here and post for you.

I think there have been more than two that been in this "little circlejerk" so if you can get 40 people to come on here and tell us what a wonderful guy you are, well, I'll just shut my mouth.

Funny how the only guys who EVER say this site is a joke are the one facing the scrutiny of upstanding members, you the ones I mean, guys like Alvaro.

It'll be VERY interesting to see who, if any actually do, comes to post in your defence.




CMGREPTILES said:
AND FOR EVERY PERSON YOU CAN GET TO JOIN IN ON YOUR LITTLE CIRCLEJERK ABOUT ME I CAN GET 20 PEOPLE TO TELL YOU SOMETHING GOOD SO TO THE ONES WHO HAVE NOT DONE BUSINESS WITH ME TALKING CRAP YOU CAN KISS MY ASS. YOU PEOPLE MAKE ME SICK AND I CANT WAIT TILL FAUNA IS USED FOR WHAT IT WAS MADE FOR INSTEAD OF TRASHING GOOD PEOPLE.




CHRIS

Wes Pollock
 
OK THEN I WOULD JUST LIKE TO KNOW FROM YOUR MOUTH. WHAT HAVE I DONE WRONG? IS IT THE PAPERWORK DEAL? CAUSE THATS ALL I SEE. PLEASE TELL ME WHAT CONSTITUTES ME A BAD GUY. I HAVE NOT RIPPED ANYONE OFF. I CANT HELP IF THINGS GOT SCREWED UP ON MY END WITH SENDING STUFF OUT. I APOLIGIZED FOR THAT AND SENT THE PAPERWORK OUT FEDEX NEXT DAY SO WHATS THE PROBLEM? PLEASE TELL ME SINCE YOU WANT IN ON THIS WITCH HUNT. I WOULD REALLY LOVE TO HEAR YOUR SIDE ON HOW IM A BAD GUY.





CHRIS
 
Doggone it I seem to have done it again.

Alvaro, I did not mean that you were in any way a BAD guy.

I meant that you were a GOOD guy applying scrutiny to someone. I've done that before, tried to use your good standing as an example and muffed it a bit.

Sorry.

wilomn said:

Funny how the only guys who EVER say this site is a joke are the one facing the scrutiny of upstanding members, you the ones I mean, guys like Alvaro.

Wes Pollock

Alvaro is one of the upstanding member I refer above. He is IN NOW WAY A BAD GUY AT ALL.

Wes Pollock
 
Chris,

Actually the paperwork was a mistake. You dropped the ball but in reality it was a minor ball. The perfect scenario would be to come on here and say the paperwork was going out today priority or overnight.... ..... and then stop.

It's the ranting that is making you look bad. Some people are going to be over critical, that is human nature ESPECIALLy on the internet. Develop some thick skin and walk away (personally I find yelling in an open warehouse takes care of that stress and doesn't look so bad as when done in public though employees may look at you funny).

In the online world typing in all capitals is the equivelant of screaming. It kind of makes you look like a raving lunatic which since I've sold to you and as of earlier today purchased from you I know your not.

Just personal advice, take it or leave it.
 
Chris,

I've stayed out of this whole thread thus far. However, you must realize that some of the "good guys" have been busted for not being such good guys on this forum. Therefore, everyone is subjected to some degree of scrutiny when it's warranted.

This started over some misinformation about some albino ball pythons, which I believe you straightened out accordingly. A secondary issue was some paperwork, which I believe has been handled.

The disastrous part of this thread for you has been your attitude. You are attacking, derogatory, condescending, and belligerant. You have spoken poorly of specific people, and been generally degrading to members of this site. It was uncalled for.

Be a businessman. Learn to communicate appropriately. It will be a huge benefit to you.
 
Also the PayPal thing. In reality it's a matter of semantics. You just can't call it a surcharge. You need to charge one price. Now if you call the Money Order/Cash price a "discount" then it's not a surcharge. The customer pays for the 3% whether it's wrapped into the price or not (they also pay for feeders, electricity, marketing etc etc, you just don't detail it on those items so don't detail it with Paypal and you'll make everyone happy).
 
LOOK I UNDERSTAND THE POINTS GIVEN ON HERE BUT WHEN IM ATTACKED I ATTACK BACK. IS THAT WRONG? MAYBE BUT THE BOTTOM LINE IS THIS. I DONT SCREW ANYONE AND IVE BEEN HONEST IN ALL TRANSACTIONS. IF ITS AN ISSUE OVER THE PAYPAL THING THEN ILL CORRECT THAT. THIS POST STARTED OVER SOME HET ALBINO BOAS WHICH I SOLD FOR 100.00 EACH WHICH IS ABOUT THE PRICE FOR NORMALS. BUT I SOLD THEM BECAUSE THEY WERE A RESULT OF 2 STRAINS THAT WERE NOT COMPATIBLE AND I STATED THAT UPFRONT SO THAT SHOULD NOT HAVE BEEN A BIG DEAL THEN I HAD A GUY JUMPING THE GUN ON ME ABOUT AN ALBINO BALL WHICH WAS PROVEN TO AN ISSUE HE STARTED WITHOUT DOING HIS HOMEWORK. IVE ALREADY STATED THE ISSUE WITH THE PAPERWORK AND SO DID MR. RODRIGUEZ. SO AS FAR AS I SEE IT THE ONLY ISSUE IS WITH THIS POAYPAL DEAL SO ONCE AND FOR ALL I APOLIGIZE IF IT WAS TAKEN OUT OF CONTEXT AND TAKEN AS I WAS CHARGING FOR A SURCHARGE WHEN I WAS SIMPLY CHARGING FOR THE TIME IT TAKES FOR ME TO TRANSFER FUNDS FROM PAYPAL TO MY BANK. LIKE I SAID I WILL CORRECT THAT. AND I APOLIGIZE FOR THE ATTITUDE BUT I TAKE MY BUSINESS SERIOUSLY AND IM NOT A HOBBYIST MAKING A FEW EXTRA BUCKS. I DO THIS FULL TIME AND I ALSO DO WILDLIFE RELOCATION AND REMOVAL FOR THE LOCAL POLICE DEPTS, AND ANIMAL CONTROL SO IM REALLY BUSY. THIS IS HOW I FEED MY FAMILY AND MY LIVELYHOOD SO WHEN SOMEONE ATTACKS THAT THEY ARE ATTACKING ME AND MY FAMILY AND I DONT TAKE THAT LIGHTLY.



CHRIS
 
I APOLIGIZE IF IT WAS TAKEN OUT OF CONTEXT AND TAKEN AS I WAS CHARGING FOR A SURCHARGE WHEN I WAS SIMPLY CHARGING FOR THE TIME IT TAKES FOR ME TO TRANSFER FUNDS FROM PAYPAL TO MY BANK.
Frankly I don't buy this. The wait to transfer the funds from paypal si no dofferent than the wait on a money order to arrive, and with a money order you have the additional possibility that it was never sent and you're waiting on nothing. This leaves the 3% paypal charge as the only reason for the extra charge.
Regardless, my personal opinion is irrelevant, you seem to be missing what the Paypal TOS says exactly, partcularly this one excerpt:
You agree that you will not impose a surcharge or any other fee for accepting PayPal as payment. This restriction does not prevent you from imposing a handling fee in connection with the sale of goods or services, as long as the handling fee does not operate as a surcharge (in other words, the handling fee for transactions paid through PayPal may not be higher than the handling fee for transactions paid through other payment methods).
It makes no difference which reason you're really adding the extra fee for using Paypal, the TOS plainly says that any added fee may be no higher than for other payment methods.

As for Paypal not caring because of the volume of sales you've done, let's look at it. On $70,000 in sales, paypal collected $2100 in fees. That's still a very small fish in paypal's pond. Do you actually think they'd overlook violation of Mastercard and Visa's policies as well as several state laws over $2100?
I once read that an estimated 40 million was transfered daily through paypal. Seventy thousand over the course of 9 months or whatever is literally nothing to them.

Personally I don't think you would rip anyone off. I would not hesitate doing business with you for fear of being scammed.
I would however hesitate doing business with you based on your attitude. A couple of times in this thread you've made comments that you are not "some hobbyist with a couple of animals" or "some hobbyist trying to make a couple extra bucks".
"Some hobbyist" makes up a large percentage of the buying public, and your comments, making "some hobbyist" out to be less than yourself because you are a "licensed business" is demeaning and alienating a significant portion of your potential customer base.
I'm not a licensed business, I'm a breeder and have been for better than 13 years now. I guess I'm still just "some hobbyist" though since I don't have a business license on the wall and my snakes don't have to pay my mortgage.
Word to the wise, thousands are spent annually by some hobbyist, you'd do well to keep them as potential customers instead of someone you have made such an effort not to be catagorized with.
 
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