Bad Guy Dealing with Captive Bred Excellence left a bad taste in my mouth...

[reptileman79]

I believe the snake was picked up by the OP's friend in person.

 

[bobbafett]

It's really sad how you're willing to tarnish your name over $50 :/


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[Mistyck]

I believe the snake was picked up by the OP's friend in person.

Yes, that's why Harald was asking this:

Mr Fitzgerald,
Was shipping included in the advertised prices on whichever Facebook page you posted?

Because if shipping was included in the price then the customer got charged for something she shouldn't have been charged with, seeing as how the snakes were picked up, and no shipping ever took place.

 

[hhmoore]

Actually, I was wondering if the snakes being picked up might have been part of why he accepted the lower offer in the first place since I noticed that he posted his ad here with shipped prices. The price there was markedly lower than here; but I don't know if it was one of those one day sales that he mentioned.

 

[MikeCurtin]

Not the way this situation should have been handled. Nothing to add, really, other than to recount the fact that many companies will honor the lower price when there is labeling discrepancies. Despite what the ad said, the communication stated that payment was for precisely what was received. Asking for more money was poor judgement in my eyes, Tad. At most, I may have made them aware of the error so that they did not expect such low prices on future purchases.

 

[reptileman79]

Aww got ya, just ignore me. I rode the short yellow bus to school >.<

 

[Mistyck]

Actually, I was wondering if the snakes being picked up might have been part of why he accepted the lower offer in the first place since I noticed that he posted his ad here with shipped prices. The price there was markedly lower than here; but I don't know if it was one of those one day sales that he mentioned.

Gotcha, (thought I could read your mind... )

Your logic actually makes more sense, and could have helped him out...but I don't think he thought of that. Haha

 

[freedumbdclxvi]

I feel bad about this deal and and if there was something I could do to make it right I would.

There was something you could have done. You could have bit the bullet and accepted you made an error, letting the snakes go. Instead, you chose poorly.

 

[Ken Foose]

I'm not so sure what Tad did was all that bad. He had the snakes for sale for $175. The buyer sent him $125 instead. Tad did not check to make sure that the total he received was the correct one (his error) He let the snakes go without making sure he'd actually been paid the correct amount (another error). These were mistakes. Had the very same thing happen to me a week ago. Snake was listed at $400, and I told the guy $300 over the phone. Now, he knew I was in error, but of course said nothing so he could keep $100. But he fully expected to pay $400. After I'd charged him, I called and told him it was going to be $100 more. We ended up splitting the difference and I made the price $350. Anyway, my long winded point is: Tad is a great guy. I've known him for 25 years. I do business with him on an almost weekly basis, in person. He is one of the most honest people I know. This might make him look like a bad guy to some, but once again, he's very honest and has never ripped anyone off that I'm aware of. His animals are flawless to a tee, and he will never sell anything to anyone that he won't guarantee. This was an unfortunate misunderstanding that got out of control. I'll bet Tad wishes now he'd just let the snakes go, but on the other hand, I do understand where he's coming from. My question would be, and pardon me if I missed it is: the snakes were $175. That was the agreed price. Why did the buyer only send $125? Once again, I might have missed it if it's already been explained.

 

[juliasara]

Every screen shot that was posted between the buyer and seller they both agreed to $125 being the price for those exact snakes. Maybe I missed where the buyer agreed to pay $175?

 

[neenach2002]

I'm not so sure what Tad did was all that bad. He had the snakes for sale for $175. The buyer sent him $125 instead. Tad did not check to make sure that the total he received was the correct one (his error) He let the snakes go without making sure he'd actually been paid the correct amount (another error). These were mistakes. Had the very same thing happen to me a week ago. Snake was listed at $400, and I told the guy $300 over the phone. Now, he knew I was in error, but of course said nothing so he could keep $100. But he fully expected to pay $400. After I'd charged him, I called and told him it was going to be $100 more. We ended up splitting the difference and I made the price $350. Anyway, my long winded point is: Tad is a great guy. I've known him for 25 years. I do business with him on an almost weekly basis, in person. He is one of the most honest people I know. This might make him look like a bad guy to some, but once again, he's very honest and has never ripped anyone off that I'm aware of. His animals are flawless to a tee, and he will never sell anything to anyone that he won't guarantee. This was an unfortunate misunderstanding that got out of control. I'll bet Tad wishes now he'd just let the snakes go, but on the other hand, I do understand where he's coming from. My question would be, and pardon me if I missed it is: the snakes were $175. That was the agreed price. Why did the buyer only send $125? Once again, I might have missed it if it's already been explained.

The agreed upon price for the snakes was NOT $175. The agreed upon price for the snakes was $125. That's why there's a problem. It was confirmed both verbally and in writing a total of six times that the price for the particular pair we were trying to purchase was $125. This was all posted in screenshots earlier in the thread.

I admit that if the agreed upon price was $175, and we paid him only $125 then took the snakes, that we would be in the wrong. But the agreed upon price was $125 from the very start. Tad tried to argue (at first) that we were trying to buy the pair he had listed for $65 for $125, even though he says that the original price of that pair was $100. He then lied to everyone here claiming that he was threatened when he was not. He is trying to deflect the blame onto us for his mistake, and he is now trying to tarnish our reputation when we have done nothing wrong.

 

[hhmoore]

I'm not so sure what Tad did was all that bad. He had the snakes for sale for $175. The buyer sent him $125 instead. Tad did not check to make sure that the total he received was the correct one (his error) He let the snakes go without making sure he'd actually been paid the correct amount (another error). These were mistakes. Had the very same thing happen to me a week ago. Snake was listed at $400, and I told the guy $300 over the phone. Now, he knew I was in error, but of course said nothing so he could keep $100. But he fully expected to pay $400. After I'd charged him, I called and told him it was going to be $100 more. We ended up splitting the difference and I made the price $350. Anyway, my long winded point is: Tad is a great guy. I've known him for 25 years. I do business with him on an almost weekly basis, in person. He is one of the most honest people I know. This might make him look like a bad guy to some, but once again, he's very honest and has never ripped anyone off that I'm aware of. His animals are flawless to a tee, and he will never sell anything to anyone that he won't guarantee. This was an unfortunate misunderstanding that got out of control. I'll bet Tad wishes now he'd just let the snakes go, but on the other hand, I do understand where he's coming from. My question would be, and pardon me if I missed it is: the snakes were $175. That was the agreed price. Why did the buyer only send $125? Once again, I might have missed it if it's already been explained.

Ken,
I've known you to be a stand-up guy, and there was a big difference between your situation and Tad's - timing. Had your snake actually been delivered before you caught the error, would you have contacted that buyer to request the difference? I could understand anybody mentioning the mistake - I probably would have done so myself - it was the pay more or give it back thing that I had such a hard time stomaching.

As far as your question; it was shown earlier that she offered him $125...at least that's how I interpreted it. I had meant to copy that image & attach it properly; but I never got around to it. (A photobucket link was posted - pretty easy to miss) If the price wasn't acceptable, there were several opportunities for Tad to say so before the snake changed hands.

 

[Tinysalmon]

I'm not so sure what Tad did was all that bad. He had the snakes for sale for $175. The buyer sent him $125 instead. Tad did not check to make sure that the total he received was the correct one (his error) He let the snakes go without making sure he'd actually been paid the correct amount (another error). These were mistakes. Had the very same thing happen to me a week ago. Snake was listed at $400, and I told the guy $300 over the phone. Now, he knew I was in error, but of course said nothing so he could keep $100. But he fully expected to pay $400. After I'd charged him, I called and told him it was going to be $100 more. We ended up splitting the difference and I made the price $350. Anyway, my long winded point is: Tad is a great guy. I've known him for 25 years. I do business with him on an almost weekly basis, in person. He is one of the most honest people I know. This might make him look like a bad guy to some, but once again, he's very honest and has never ripped anyone off that I'm aware of. His animals are flawless to a tee, and he will never sell anything to anyone that he won't guarantee. This was an unfortunate misunderstanding that got out of control. I'll bet Tad wishes now he'd just let the snakes go, but on the other hand, I do understand where he's coming from. My question would be, and pardon me if I missed it is: the snakes were $175. That was the agreed price. Why did the buyer only send $125? Once again, I might have missed it if it's already been explained.

I'm going to assume you looked everywhere else and glanced at certain things. No.

Just so people know whats going on.

Page 1 is where elisa made the post saying that this whole thing occured as well as clarify that she is the Buyer.

Page two has http://i45.photobucket.com/albums/f64/petcoevents/Mobile Uploads/image_zpsaf3c96e4.jpg which is the first asking of it being 125.

Page four has the confirmation of what snakes they were and that it was indeed okay.

Page five has my post explaining what happened on my end of the story.

Following pages after that was confirming that yes I was shipping it, yes i was taking care of the snakes for Elisa and that I was the one that went up and got the snakes. I also confirmed the price twice over the phone for him.

Beyond that most of it's confirmation that yes, he did make a HUGE mistake on this whole ordeal and he is completely unwilling to accept that he is wrong and keeps bringing up a threat that doesn't even exist.

 

[Ken Foose]

OK. Tad made a mistake. He understands that, and so do I. Now I'll ask the same thing I ask a customer when I make a mistake, which I do every so often by the way. I ask "what would you like me to do to resolve this"? The mistake has been made, now what? If the buyer has something in mind, perhaps Tad will take care of the request. If there is no solution, if it's too late, then it's time to move on. At this point everything seems status quo. Tad's got his snakes, and the buyer has her money. Once again Tad is a good guy. He is not a crook or a con, nor do his animals suck. This was a mistake. Perhaps poor judgement. We all make them and all have them.

 

[juliasara]

What about the gas money? The supplies to care for the snakes? And the op and the friend who picked up the snakes wasted time? Why should they lose money and have absolutely nothing to show for it? How is that fair?

 

[neenach2002]

OK. Tad made a mistake. He understands that, and so do I. Now I'll ask the same thing I ask a customer when I make a mistake, which I do every so often by the way. I ask "what would you like me to do to resolve this"? The mistake has been made, now what? If the buyer has something in mind, perhaps Tad will take care of the request. If there is no solution, if it's too late, then it's time to move on. At this point everything seems status quo. Tad's got his snakes, and the buyer has her money. Once again Tad is a good guy. He is not a crook or a con, nor do his animals suck. This was a mistake. Perhaps poor judgement. We all make them and all have them.

He said he will no longer do business with us when we asked him to come pickup the snakes instead of delivering them to him.

 

[thehappypet]

Tad, just one question. How many people would actually return the snakes after paying for them because the seller asked for them back because the wrong amount was sent?

You contacted them and told them that you didn't collect the right amount and they had two choices. Send you another fifty dollars or you would refund them and take the snakes back. Many would just tell you to pound sand.

If they were dishonest people that's what they would have done. Would they not? No, they let the return happen. I would suspect they wouldn't be happy about it. Can you blame them? If it was you?

So I don't believe the discrepancy was done to defraud you. They thought they paid the right price and stated it in the transaction. You missed it.

So if they state they are going to tell people that makes them upset about the situation. Should they not be?

Note: That doesn't make them rude and threatening, Ed. That makes them generally unhappy with what has transpired.

Continuing-

They didn't have to do anything but they did give you the snakes back.

Seems to me that this shouldn't have gotten to this point at all.

You let the snakes walk out of your house without the payment you wanted. They sent you texts and paypal confirmation with what the payment was for.

Seems a bit much to to contact them and demand more payment or return them. It's your fault and they gave into your demand for the return.

So if they give you a bit of an attitude I don't think you will find anybody but Ed that seems to be sympathetic. You should be understanding of their frustration of this mistake.

I think if people just take the time and think this through and realize that it was just a mistake and they graciously did what they stated they would by returning the snakes (they certainly didn't have to), Tad, you should be a little more understanding why they take issue with how you handled the situation.

Yes, thank you.
There were no threats, and I personally did my best to not be rude to anyone either, but we were most definitely upset about how things were handled. That's not exactly a message you plan to wake up to after all.

Again I am simply here to state the account of what happened in my transaction.

@hmoore and @kenfoose All images showing in writing the price that was agreed to, and paid in full, before the snakes were picked up from the sellers house the day previous were attached permanently to posts on pages 4 and 5.

 

[thehappypet]

At this point unless the seller plans to take action I would not bother posting here any longer. Just let this thread stand for itself as an example of how the seller, Captive Bred Exotics, handles his business when things go awry.

 

[thehappypet]

"Captive Bred Excellence" not captive bred exotics, sorry!

 

[reptileman79]

Is Ken Foose here to "represent" this embarrassment to the hobby? If resolving was so important then Tad would be here himself doing it, not Ken Foose. Ken please put your pom poms away and let Tad dig his own grave.